Hotel berhampiran Española Way, Pantai Miami

很方便，離海灘步行就五分鐘。在海灘警察局對麪，附近很多商業和餐館。房間很大，公共區域也很大，這家酒店是不錯的選擇！

Hotel indah dengan bilik luas yang bersih. Kakitangan hotel sangat ramah semasa ketibaan. Tetapi mereka tidak dapat membuat daftar masuk awal dan ada kejadian di mana semua barang-barang rakan saya hilang kerana kakitangan hotel menukar bilik untuknya semasa kami pergi. Diperlukan lebih dari satu jam setengah untuk mencari anggota staf yang melakukan pergerakan itu dan ke mana mereka meletakkan barang-barangnya kerana terdapat perubahan pergeseran dan kurangnya komunikasi yang tepat. Juga ketahuilah bahawa bilik dengan ”akses teras atas bumbung peribadi” sebenarnya tidak peribadi dan mudah diakses dari bilik lain kerana kami mempunyai banyak barang yang dicuri seperti beg tangan dan pembesar suara Bluetooth. Setelah malam risau kami akhirnya bercakap dengan keselamatan pada waktu pagi ketika mereka tiba hanya untuk diberitahu bahawa ada kamera di sekitar hotel tetapi tidak di sana dan tidak ada yang dapat mereka lakukan kecuali menukar biliknya.

The hotel is very nice and modern in a good location, highly recommend. The staff were very friendly and helpful The swimming pools a bit small

I would totally recommend this hotel , it’s fresh the location is great the staff all friendly pool was lovely beach was lovely drinks are great but expensive and that goes for food too great but expensive. The breakfast range is outstanding but again pricey. My only gripe was the extra $18 dollars a day per person which we were not told about for using the facilities? And we lost a whole day and night due to our flights being cancelled and they didn’t want to give any refund and wanted to still charge us the $18 dollars per person for the day we were not even there. We did argue this they took it off but refused to refund the night stay for 2 rooms was $500 so a considerable amount to be out of pocket. But if this hadn’t have happened we would not have any complaints.

Excellent service and location; Great hotel; Christmas time and very busy - long wait to get car at check out-

酒店比較新，很有設計感，環境不錯，房間大，但窗户小，而且打不開，其他都不錯。 周圍走路幾分鐘能到海邊，也能到一個商業街，有Marshall和Nordstorm,都是實惠的品牌產品，很方便。 周圍餐廳很多，吃飯方便，有個日料店，口味不錯，到機場打車20分鐘左右。 走路到塗鴉街區25分鐘。

Welcoming & vibrant stay! Absolutely loved this hotel. Although yes, the rooms are quite small you’ll survive! Free cocktail drink coupon on arrival too. The hotel has everything you need including a massive comfortable bed, led lighting and ‘Iron rooms’ on quite a few floors. Being able to iron with ease is a win on holiday. Staff were lovely & bubbly. Location was great, lots of work space in the lobby and the roof top pool was fab!

Harry the bell captain and the entire staff were incredible!!! The food was amazing and we had a room with a balcony overlooking the water, beautiful. Staying at a kosher hotel made and having shabbas dinnet and lunch and also having the schul all in one place made it an incredible 25th wedding anniversary!

Excellent Customer Service, The Driver very helpful also the room very clean and comfortable.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!