Hotel berhampiran Brickell Village Gallery, Miami

In my first stay I had been in tenth floor which is more better and newer but my second stay they gave me a room in fourth floor which is aged and old and no refrigerator or microwave inside . I didn’t like it but as a whole the hotel is Ok , staff at the reception need to be more friendly and smile to visitors. Some of them they don’t even answer a complete answer . It’s all about the location , location , location in the heart of the downtown where you can go all around at day but at night alot of homeless around the area . As it was OK . Don’t forget to bring your water with you .

Good hotel at great location with friendly staff.

酒店比較新，很有設計感，環境不錯，房間大，但窗户小，而且打不開，其他都不錯。 周圍走路幾分鐘能到海邊，也能到一個商業街，有Marshall和Nordstorm,都是實惠的品牌產品，很方便。 周圍餐廳很多，吃飯方便，有個日料店，口味不錯，到機場打車20分鐘左右。 走路到塗鴉街區25分鐘。

現代簡約風，房間小，床窄而且短；衞生間枱麪放不下漱口杯，沒有掛鈎掛換洗衣物；照明也太簡約了，燈源就是枱燈和開放式櫥頂上方的一條幽暗的燈帶；推開陽台門，看到的是對面居民樓，很親近😂地理位置尚可，就在第五街轉角口，去南海灘很近。樓下是個pizza店。￥2300/晚，這樣的價格即便是週末，住這個房間不值，還有$39.9的度假村費，停車費$40/晚。當日最佳是前台拉丁美女貼心地問，要來點香檳嗎？😀當即開瓶。

很方便，離海灘步行就五分鐘。在海灘警察局對麪，附近很多商業和餐館。房間很大，公共區域也很大，這家酒店是不錯的選擇！

efficient shuttle with friendly chatty driver, easy efficient check in, unusual decor with lots of unfinished areas (clearly deliberately so) including bedroom ceiling which was original concrete. however this was in keeping with the style and rather quirky. big comfy room great bar and cafe

Excellent Customer Service, The Driver very helpful also the room very clean and comfortable.

Do NOT stay here if you have an early flight and want to enjoy breakfast. We tried to go to breakfast at the Coral Cafe at 6:00 am only to find out that breakfast doesn't open until 6:30 am. I stood by the hostess because it said wait to be seated and she just looked at me rudely and said, ”uhhh...? Do you need something or...” I replied, ”Yes, I wanted to get breakfast.” She responded rudely, ”Well, it doesn't even open until 6:30 so you're gonna have to wait.” We are diamond members and we tried to use our food and beverage credit to grab something quickly. We only had 5 minutes to eat so we couldn't sit down and eat. We only wanted a croissant that we were willing to pay $15 for and It was literally just sitting at the buffet to grab easily. The hostess was so freaking rude and argued with me and embarrassed me in front of everyone. She said I had to sit down and wait to be served. We had already waited 30 minutes for her to tell us this. She told us to go to Starbucks instead. I informed her that I wanted to use my food and beverage credit and she said, ”oh well. I don't know if it works there, but you'll just have to go there because that's you're only option. I can't give you a croissant here. You have to sit down and wait to be served.” Pretty ridiculous that I couldn't buy something to go. They also charged us $18 for our Turo to be parked in the parking lot for only a couple hours while it was waiting to be picked up! We didn't even have the car parked over night. Also, I NEVER received a receipt after checkout which is not normal for Hilton. I had to find the receipt online via the app. Will never stay here again! Super rude and terrible customer service! I have stayed at many Hiltons all over the world, but I have never been treated so poorly!

The hotel was beautiful and very clean. The TV was google so didn't really know how to work it and no one told us so we had no TV for awhile. The view was amazing. There's not really anything nearby to do but the risk a few places to eat and a grocery store in walking distance.

This was my second time, service was Excellent, the staff made you feel very welcome and they assisted you in making your stay seamless. Even when the fire alarm went off at 3 in the morning. Food was great. Very safe for someone on their own.