Hotel Miami dengan Gim

Great room, great service! Victor was super helpful with our luggage & recommendations! Will definitely stay here again the next time we are in Miami. Also highly recommend the Italian bakery across the street & Delores But You Can Call me Lolita for dinner!

Ottimo Hotel, pulito ed in ottima posizione per girare Miami nelle zone più caratteristiche. Buona anche la colazione, se non vai al mare è il top poichè la zona è ottima tra negozi e collegamenti.

Excellent hotel staff very friendly Very good location the views were fantastic

The hotel was clean and the rooms were nice. The staff was friendly and the location was great. I would definitely recommend this hotel to people.

a new experience staying in this hotel with all its features, starting from self checkin and adjustable beds that you can't find in other hotels. the room is quite spacious, clean and close to conveniece stores, restaurants and also the station.

I had a stay on the 10/15 I would say this hotel is nice for it’s price and the receptionist called Ariel Montesino gave a great service on the front desk beside all those things I would rate it as I great experience and I would probably would go back to it

酒店和Hotel Indigo shared 酒店設施和前台，新酒店硬件設施沒得說，自帶大陽台 日落非常美！走路5分鐘就到Brikell Town Center 很方便！

In my first stay I had been in tenth floor which is more better and newer but my second stay they gave me a room in fourth floor which is aged and old and no refrigerator or microwave inside . I didn’t like it but as a whole the hotel is Ok , staff at the reception need to be more friendly and smile to visitors. Some of them they don’t even answer a complete answer . It’s all about the location , location , location in the heart of the downtown where you can go all around at day but at night alot of homeless around the area . As it was OK . Don’t forget to bring your water with you .

I don’t know where to start with the issues experienced during my stay. I’ve been a Marriott Platinum member for a number of years and recently dropped to Gold status so I’ve stayed at a lot of Marriott properties. This may be in contention for the worst ever. Let’s start at check-in. Corporate booked my stay with the AAA rate. I explained the card I had on me was expired but I had the email I had showed a temporary card that had been renewed (I just hadn’t received it). Took a while to get this sorted with the front desk. It’s weird since they ask for all the AAA info when you book so you would think they can verify it with their system. Other Marriott properties have told me they can do this and don’t ask for the card. Next issue, they tag on a $17 a little extra resort fee. They claim with it you can get a free drink and the restaurant (except I don’t drink alcohol) and enhanced internet (which I don’t need). I didn’t see a way to opt out and for business travel this doesn’t work. I can’t have hidden fess. Also, this hotel is the furthest thing from a resort so it’s an absurd charge. Getting into the room, the issues continued. The room wasn’t particularly clean and my room was next to an insanely loud highway with what sounded like metal spikes. It was impossible to fall asleep as it sounded like I was sleeping in the middle of a busy highway. On top of that there was periodic drilling. Unfortunately, those weren’t the only issues. I’m thankful it was only a one night stay and I’ll be avoiding this hotel at all costs for the rest of my life.

First, the toilet stopped working. Now, I know the hotel cannot foresee that and I understand. But it was an inconvenience at 11:30pm with a 4 and 7 yr old that was just about to go to bed, but then had to move, then told I was not allowed to get any type of compensation for this. I was not expecting a free night, but anything. Then come down for breakfast at 9am and was told they were running out of food, like potatoes. Barely was able to get a waffle for my kids with eggs, sausage, juice and a banana. Go back to try and get something for myself at now 9:30am, they were already out of potatoes at 9, but now they ran out of eggs, sausage, bacon, and bananas. I've been at other hotels and I've never experienced this before. No compensation for inconvenience and running out of food, even on a busy night. This was a bad experience for me and my family. And I don't ever expect white glove cleanliness, I get it with the turnaround time, however, I do not expect leftover hair in the shower that is not mine.