Hotel Miami dengan Spa

Great room, great service! Victor was super helpful with our luggage & recommendations! Will definitely stay here again the next time we are in Miami. Also highly recommend the Italian bakery across the street & Delores But You Can Call me Lolita for dinner!

Below is the Surroundings view pictures ,it is super good it’s in downtown parking need to 50 dollar vallet parking . Clean and good service

優秀的地理位置 濃厚的MO風格 無敵灣景 距離邁阿密郵輪港口很近 服務十分到位 就是沒有買到邁阿密特有的扇子 so sad

這個酒店真不錯 離沙灘近還在dt 遊客不多 酒店不吵不鬧 不像我朋友住的southbeach那邊一堆你懂的遊客亂糟糟的還巨貴 房間設計的不錯 床很舒服 像我們這種來過邁阿密幾次的覺得這個酒店真是no.1 現在熱季了某天一刷搶到了1200一晚 平時都是1600的 就是泳池關門早了點 缺點就是 衛生間沒安排風扇 我男朋友拉屎臭死了味不能馬上散 還有給的fuji的水 每天居然不主動提供的 除此之外都是滿分💯 餐吧也很漂亮

My sister and I were treated like royalty at this. Absolutely fabulous intercontinental Miami hotel.❤️ superb steakhouse fabulous service from the concierge to the Bell desk to all the people that worked at the steakhouse. Everything was fabulous. 

Dia sangat cerewet semasa membantu bos menempah hotel, tetapi maklum balasnya sangat baik. Ia bukan di Miami Beach, tetapi di bandar. Semuanya selesa. Jika anda ingin bercuti, anda harus pergi ke pantai.

性價比挺高的，還有泳池，健身房，就是大堂不夠高大上，總體不錯

The Hotel is beautiful, great location, room is nice. Unfortunately, the service is lackluster. I stayed at the Marriott for 7 days and out of the 10 times I called the front desk, they answered the phone once. This was at different times of the day, so no, the staff wasn't busy checking people in. Sometimes the phone rang for minutes with no answer. V annoying. What was more disappointing is the lack of concern Marriott Biscayne has for customers and their safety. My rental car was broken in to and I had $5,000 worth of personal items stolen. My car was parked in the hotel garage which has a security gate and you must go up a ramp to access it. Initially, Rey, head of security had let me know that no one had accessed my car. Upon double-checking he did confirm someone appeared to break-in and walked away with my valuables. This was extremely unsettling as you can imagine. The hotel claimed no responsibility & offered to show local PD security footage, if subpoenaed. I never spoke with a manager for the property nor did they ever reach out. Where is the customer service?

This is hotel/condo combination. There was absolutely nothing special other than location and even that wasn’t maximized as you can’t see the water from the pool deck. There was supposed to be an elevator from the hotel to the pool but it was broken. You had to go all the way back to the lobby, talk to the concierge and get buzzed in to an elevator which only took you to the pool floor but had zero directions how to find it. Once there half the stairs were closed and there was scaffolding up. Then in the room, the fixed bottle of shampoo had not been refilled and I got the very last of it. I have stayed in much better hotels for much less. Try somewhere else!

This hotel is a complete disappointment, stay elsewhere, there are much better options nearby. On top of the fact that it feels dangerous to both walk or drive around the property, it is also not very convenient, despite its location. Second, the customer service is horrible and they do not value their Titanium and Platinum guest or your status upon check in. The trouble started as soon as I arrived, they do not answer their phone, there is no possible way to get to a human on several tries and when the person finally answered they would not help resolve any of my issues. On top of all of this, for a full service property they do not have any of the convivences that you would expect. We had to fight for our room type, the room did not have a laundry bag and the room was not well appointed. Also, understand that this is a JW Marquis, it is supposed to be the highest level of service for a City hotel, think resort property in a downtown setting... resort it is not. They do not have a for local drop off, so despite the fact you will likely get accosted for tips or get mugged, you have to uber just to get a few blocks, especially in the full heat and if you have the audacity to ask about it or anything else and you can get through to a human, you will get attitude and disdain, something for Miami is expected, but for a hotel is not. For the money, stay at the Else or Aka, but honestly the Hampton Inn is cheaper and nicer. If you have to stay at a Marriott, stay at the Brikell nearby, if that is too far from downtown, stay at the Courtyard, this is not at the level it should be for the brand, if it was a Sheraton, I would be ok with it, but it is by no means a JW, not to mention a Marquis, what a joke.