Ulasan Hotel Villa Giovanna Milano

Poor service. Rude behavior. Unnecessary hidden charges.

the vibe is quite good there. People there were very nice to us.

È la seconda volta che alloggiamo in questo hotel, siamo rimasti soddisfatti

#負評#對房內採光，鄰近餐廳，交通方便程度，梳洗用品，隔音，位置失望

Had a "beverage" bar but you have to pay for the stuff they had. Wasnt marked well. Even had to pay for a plain black coffee.

I am in the hotel at the moment it is 11 am in the morning ,bad weather & the girl in the recepcion try put me on the street and kick me out from hotel ! Because she said she can check me in early at 12 pm so 1 hours and she tell me i have to leave the hotel and come back for 1 hours Because the recepcion is too small !!! Let me be clear it is here seating area !!! She as well didnt print me the road or show me even on map for tomorow ! What hotel it is ! She only can tell me !!!! *** !!!! Never fell so not welcome !!!!

What a nightmare! Dont book! Cheap but dirty - shower did not work, no one cares! Do yourself a favor and look somewhere else!

Lovely place to stay, rooms are clean and tidy, it is located in a good location with Metro lines close by, staff were lovely, friendly and helpful, pointed us into the best areas to go and explore and eat! would recommend staying here, very good value for money! Thank you!

The worst experienced in this hotel the receptionis is very rude unhelpful aggressive name it he has it all, do not trust that 24h reception they don’t have that they will let you live outside the whole night if you missed or request for early check in! They scam us threatening us all the worst very dirty budget hotel they ruin our vacation never book in this hotel if you don’t want to have horror vacation avoid this one they are careless!

You had to leave the key to reception everytime you leave, and one time I waited outside 30min because nobody was there to open the front door. The shower gel was missing in the room abd when I said that to cleaning stuff, the said they will fix it byt when I came back, still no shower gel 😂

Some of the rooms differ dramatically from the pictures on *******.

Avoid this hotel. The staff are unfriendly and constantly vanish (so much for 24hr reception) to the point my wife was locked outside when she went for a cigarette. I had to go down and let her in. This happened to another guest also (and we allowed her in). The hotel is extremely run down. There is no lift so you need to take your luggage up the extremely narrow stairs. We were on the 3rd floor. The room is antiquated. The decoration terrible (imagine giving a young child a paintbrush and paint… it looks like this.. The aircon didn’t work, which meant we had to open the window… except the locals appear to use the street outside as a pseudo race track. So no chance of a good nights sleep. Which leads to the bed… The bed is not comfortable, and you’re left with a single sheet for warmth. We found bite marks all over us the next day. Google indicates these are from bed bugs. Lovely. The bathroom is small, poorly lit and feels like a prison bathroom. The drain has a tile over it which moves easily and can cause you to slip/trip. We were due to be spending 4 nights in this hotel, but after the first night - we booked another hotel (which was MUCH nicer) first thing the next day. I told the staff member that it wasn’t suitable and we were checking out. He shrugged and put the key down and walked away. When we left, I sent an email to try and get even a partial refund. No reply. Over the course of the week, I sent other emails. No reply. If you’re in Milan, I would suggest any other hotel.

Horrible, They treat you awful and there are unexpected payments (excuses to make you paid more). I paid €75 more.

Great experience and staff