What a disgusting let down this place was, and a danger too. Do not book, you will not get value for money. We had a 2 week full board stay in a family room. Arrived late evening. Reception were no help and gave no advice or tips, not did they even provide us with the basics, like the required voucher for sun loungers. Our family room was tiny, even if just for a couple. A double bed then small bunk beds n barely room to move in between. The bathroom door only opened around 60° as it hit the sink, and you had to choose if to plug the mini fridge or the TV in, there wasn't capability for both. The room was so cramped we had to put a little item of furniture on the balcony so we could stand next to the bed. The balcony,, had 2 plastic chairs that just fit the width of the balcony so if you wanted to sit on one, it had to be turned in to give room for your knees (not that I would have sat on one - they were filthy and flimsy). How this hotel can say it has air conditioning is beyond me. There was a very old and leaking box above the doorway. The only difference this made to the room was approx 2° cooler only if you left it on all day with the doors and blinds shut and noone in the room. Within two minutes of entry it was sweltering again. Food...breakfast is served in the hottest room ever, you could barely breathe. The food is nice if you like pastries. Fresh fruit was rare. The scrambled egg, sausages and bacon weren't great, and looked like left there the whole service. Don't dare try and ask for a coffee from the bar if you're not Italian, you use the machine. Lunch and dinner the items off the menu were nice, but the buffet was the same every single day for two weeks and an awful cattle run at opening because a) it's crammed in a right awkward corner, and b) the most popular things are not replenished when gone. All the vegetables are served chilled. I found the food quite nice, but was really fed up by the end of two weeks. It was nice that the room lunch and dinner is served in is cool. Phew. Now for the facilities: dirty. Unkempt. Dangerous. Neglected. The photos tell you the story. A man hole which was uncovered, and the broken slab cast aside, was left unfixed at the side of the path you have to take to get from hotel to pool. There was building material left abandoned everywhere. Stinking overflowing bins and piles of tat and rubbish. Hose pipes left in random and dangerous places (like the bottom of the stairs) for the whole two weeks. There is a sunbathing deck above the pitiful pool showers which had loose and missing panels. I in fact witnessed someone put their hand on one and luckily saved themself from falling when the plank fell away. Pool: when we arrived the pool was lovely and clean but as time went on it was obvious the filter wasn't enough. The grime, and black and pink mold, growing round the pool is evident on the photos. By the last few days I wouldn't even let my children in the main pool, too risky. By the edge of
Bagus
28 Ulasan