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Extended Stay America Suites - Mobile - Spring Hill

Extended Stay America Suites - Mobile - Spring Hill

3.3/542 Ulasan
I reserved a room for this hotel online. After driving 9 hours to get there, I arrived to a hotel under renovation. When I arrived, it appeared that the office area was taped off with yellow caution tape with no way in. I walked around looking for a way in and found a small opening in the tape where I could get into the office. There were 3 women behind the desk. When I said I had a reservation, they rudely informed me they had no reservations for that night, and that I had been billed a no show for the previous night! When I showed them my confirmation email, they told me I had to call the booking agent. I called the booking agent who refunded the 'no show' charge and confirmed my reservation for this night. With me on hold, the booking agent called the hotel and spoke to the manager. The manager rudely refused to honor my reservation price and said I would have to make a new reservation with a higher price! At that point, the booking agent canceled my reservation and issued an immediate refund. I was treated so rudely by the manager with NO APOLOGIES OFFERED!!! Since major renovations were underway, with the office almost completely taped off, they should not have even been open for business. I have NEVER had a worse experience at any hotel I give the hotel and the manager 0 stars!!! HORRIBLE EXPERIENCE!
Candlewood Suites Mobile-Downtown

Candlewood Suites Mobile-Downtown

4.4/584 Ulasan
Saya memerlukan bilik untuk satu malam kerana saya menghadiri pertunjukan di Downtown Mobile. Setelah membaca ulasan dan melihat lokasi (yang sangat dekat dengan tempat itu), saya pergi bersama Candlewood. Ia sangat bagus, terutamanya untuk kosnya. Terdapat dapur mini di dalam bilik dengan peti sejuk bersaiz penuh, dua kompor, microwave dan sink. Bilik mandi sangat bagus dan berjalan-jalan mandi dengan pintu kaca gelangsar. Bilik saya mempunyai pemandangan pusat bandar yang hebat. Oh dan tilam ..... oh ya ampun! Saya tergoda untuk menanggalkan penutup untuk melihat jenama itu! Mereka sangat selesa dan selesa. Juga, kakitangannya sangat hebat! Matthew adalah siapa saya bercakap di meja depan dan dia benar-benar hebat! Saya pasti akan menempah bilik di sini lagi ketika saya pergi ke Mobile.
Holiday Inn Mobile - Airport

Holiday Inn Mobile - Airport

4/5100 Ulasan
I typically don't leave bad reviews of hotels, but I was very disappointed by my stay at this Holiday Inn. The lobby and restaurant area were nice. However, the elevator and the hallways had a musty odor and were stuffy. Either they don't have air in the hallways or just don't turn it on. The carpet on all floors are stained and need to be cleaned. Both headboards in the room were discolored, appears to be bleach. Upon inspecting the sheets on one of the beds, the sheets were stained and one of the pillow cases. I had to request new sheets. The bathroom had ants and the vent was very dusty. I would have went to another hotel, but all hotels in the area were booked as I was there for a basketball tournament.
Holiday Inn Express & Suites Mobile – I-65

Holiday Inn Express & Suites Mobile – I-65

4/5101 Ulasan
Driving up, we almost left because if the appearance but I'm glad we didn't. They are definitely under construction and some of the amenities are not available ( pool and excersise room), but the room are great. This is probably the cleanest room I've stayed in and I used to travel alot. The air was on 65 when we came in which was a nice suprise. The breakfast was decent, with a Pancake machine. A variety of bagels and toast, microwavable breakfast sandwiches, yogurt, fruit, and cereals. But they will soon have a full hot breakfast once they switch over to Holiday Inn Express. Every employee was incredibly nice.The only complaint, and it is not their fault ( but I wish I had seen a review mention it) ,is that there was alot of traffic noise from the interstate since it is right by it. Between that and what sounded like grass being cut at 6:30 in the morning I could not sleep in like we had intended.
Holiday Inn Express & Suites Mobile West - I-65

Holiday Inn Express & Suites Mobile West - I-65

3.9/5101 Ulasan
Great location and great service
The Battle House Renaissance Mobile Hotel & Spa

The Battle House Renaissance Mobile Hotel & Spa

4.5/5102 Ulasan
This was our first time staying at The Battlehouse and enjoyed every minute of our trip. The rooms are huge and very comfortable. It is so convenient to restaurants downtown Mobile. I am writing this review not only because we had a great experience, but because I had left a pair of sunglasses in my room and didn’t think they would be found. I contacted the hotel about my bill (all was good) and told Ashley, the person I spoke with, that I had left my sunglasses. She immediately checked and called me back to say they had been found. I received my sunglasses the next day! We will definitely plan to stay there again.

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