Hotel berhampiran Bowlium di Montclair

We stayed March 15 to 17, 2023. Amanda was amazing, asked for an early check-in, she made sure we had it then followed up to make sure we were all set. I had a health medical emergency (hit the emergency button on the phone in the room) and the staff was at our door in one minute, and Tony from the front desk then ensured paramedics got to the room, then secured the room. Staff made sure my husband knew when he arrived later that night and then they followed up to make sure I was okay. This staff, all of them, Georgia? the housekeeper all work together to make sure our stay was excellent. Food is super delish too, and the manager in the restaurant is the best, making certain everyone is all set. THIS IS OUR FAVORITE property (we each are Hilton Diamond), stay here many times, but the extra care and follow-up is so appreciated and reflective of the management. The property is beautiful and quiet, and extremely well maintained.

The room was ok, not the cleanest or kept up. It's more like an apartment complex and the way it's set up has the mostly permanent tenants all hanging out outside and a lot are too interested in the newcomers than they need to be

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi

Whether traveling for business or leisure the beautiful Homewood Suites by Hilton-Ontario/Rancho Cucamonga hotel in California is close to where you want to be. Our Homewood Suites hotel is located just four miles from Ontario International Airport and minutes from the areas major corporations such as BMW, UPS, Mercedes Benz, Cardinal Health, 3M, Toyota, UTI, and Target. The Inland Empire has some of the best entertainment in the country and the Ontario/Rancho Cucamonga Homewood Suites hotel is close to all of it!Enjoy the excitement of the California Motor Speedway or catch a ballgame at Quake Stadium. Golf enthusiasts can spend the day at one of the many world class golf courses in the area! Coming to the Inland Empire to shop? We are your shopping headquarters, located just across the street from the Ontario Mills Mall and minutes from Victoria Gardens both of the Inland Empire's premier shopping spots.So go ahead, make yourself at home! Whether you are traveling in California for one night or several months count on the Ontario/Rancho Cucamonga Homewood Suites hotel to be your home away from home. We are looking forward to your arrival!

Very nice property for the area, do not get me wrong the area is not bad but if you are in Pomona on business then this is a nice property to stay with nice pleasant touches to the various rooms, although the balcony rooms are nice if you are staying for a couple days or more and Lawn view rooms are not a bad touch too. Clean and quiet will stay again when in the area.

Great clean hotel with a great bar

I had a great time. I had just stood there 1 day and it was so clean, smelled clean, no problems at all. I'll be staying here while I'm in the area from now on

酒店非常新，寬敞明亮，安靜，提供美式早歺，還有洗衣房、健身房等等，交通方便，酒店旁邊就是71號公路，值得再次入住。

這個品牌的連鎖店都很滿意，住過不同地方，價格適中，設施新又乾淨

I had never gone on a trip for more than a week. This trip was for 2 1/2 weeks. So, I packed for a year. LOL😄😄😄 I felt so bad for the staff because they were so kind to help me with my luggage. Thank you for being so patient. My luggage was so heavy. When I weighed my luggage it the airport, one weighed 9 lbs over recommended weight. So, I just want to apologize to your staff. Thank you!!!