Hotel Biondi

Thoroughly enjoyed our stay at Hotel Biondi. Our room was clean and comfortable. New towels every day. Good air con. All staff friendly, professional and extremely helpful (especially Denisa). Lots of choice for breakfast and dinner was always tasty with several courses, salad & dessert. The pool was an added bonus. A great location with restaurants, bars and shops nearby and a super base for our daily trips to Florence, Pisa, Lucca, Siena, Cinque Terre and Portofino. Brava! 👏🏻

This hotel has mixed reviews unfortunately ours was not a plesent one.Although the pool area is great and our room was spacious and clean. We found a lot of the staff were quite aloof. The resturant experiance was the worst we had ever had. The food was cold and unappetizing. We were not trusted to pour our own hot drinks which probably put a lot of people off from returning for a second cup in the morning

Very mixed reviews on this hotel. I recently spent a week at the Biondi on a coach tour. Though the decor was a little outmoded, the general cleanliness and excellent staff easily made up for that. The restaurant was busy but I wouldn’t say that there was much delay in the service except for the buffet breakfast. The food was satisfactory and I felt that individuals’ dietary requirements were met. The pool and sunbathing terrace were exceptional. I would certainly be very happy to stay here again and Montecatini is a lovely town, so well located for visiting the area. Special mention to Sarah in the restaurant who goes above and beyond.

Lovely hotel, in a great location. Clean, spacious room with a fabulous balcony. Fresh towels daily, and mid week bed change. Staff helpful and friendly. Breakfast and evening meal were very good for price paid. Pool and sunbathing area just added to our experience. Would definitely visit again.

On the positive side hotel is clean, well located and well staffed. The negative is hotel is tired and in need of refurbishment. Decor is worn, minor damage anf the only power points are those for bedside lamps. Another problem is hotel appears to do a lot of business with large groups. These groups are not considerate of other guests e.g. mobs at breakfast, late night noise disturbance.

We went to this hotel on a coach party. Although the staff were very friendly and polite, we did not rate this hotel at all and would not go there again. It did however have a very good indoor pool with sun bathing area at the side. THE ROOM - the air conditioning did not work - it was 38 degrees outside at one point! The shower drainage did not work and there was a danger of it overflowing all over the bathroom floor. Admittedly this was fixed the next day once I had reported it to reception. The flickering bulb however was ignored and we had to put up with it all week. The toilet seat was loose and moved about on the pan - I would have thought the cleaning staff would report this and get it fixed but no, it didn't happen. The balcony only had one chair on it - this was a double room! THE RESTAURANT - Breakfast was ok I guess, with the usual continental style of cheese and ham etc, but the scrambled egg was stone cold every morning although being placed in a warming container. They simply had no idea how to keep it warm. The evening meals were extremely poor. They were boring, unimaginative and sparce - I have seen larger children's portions! We started with some sort of small dish of mush which looked like left overs from the day before which they called an appetiser. This was followed by a choice of either soup or pasta, which I must admit wasn't bad, however the shock came when the main course arrived. It was tiny, Luke warm at the most, sometimes stone cold. The menu said this was accompanied by 'Side dishes of the day' which was lettuce. Just lettuce. Every day. With everything. How they had the nerve to call it 'Salad' when they were bringing it round I have no idea. Hardly anyone ate this as it never went with the dishes they were serving up. There was bread, breadsticks and cracker biscuits on the table but we had to ask for butter every day. The sweet was a slice of dried cake mostly and did not include ice cream or cream to go with the cake. One of our party had chicken one night which was totally inedible and was just skin and bone. She called the manager over who just seemed to laugh it off and did not replace it. There was complimentary wine and water on the table every day but the wine was cheap, low quality stuff that was only really suitable for cooking. A lot of people left this but unfortunately it was wasted as the bottles were opened before you went in. It would have been better to dispense with this and provided a better meal in my opinion. This is certainly not a 4 star hotel and if you are wanting fine dining this is not the place for you! We normally look forward to our evening meals when on holiday but alas it didn't happen this time. Would I recommend this hotel to anyone? No.