Hotel berhampiran Jaggi The Jeweller and souvenir store, Teluk Montego

An amazing place to stay. Attentive customer representatives, the place was immaculate, clean, and family friendly. The entertainment and entertainment host was top tier. I enjoyed how he got the crowd involved and let those be who didn’t want to participate in other activities. Actually, he was the highlight of my stay there. The food…ohhh the food. Great variety of Jamaican cuisine for breakfast, lunch and dinner. That Ackee tho… I could eat that every day… I definitely plan to come back and stay…

Excellent staff from the Wayne the shuttle driver to the front desk clerks Mervina and Beverly and the activities clerk Marsha. Housekeeping and bell hops gave excellent service. Housekeeping surprised me with a beautiful birthday surprise designed with flowers and towels on my bed!! Very clean modern room with large flatscreen had firestick tv steaming! Fridge wasn’t working properly and hot water kept going out but it was fixed quickly. Ice bucket / coffee pot present but must get ice from restaurant. Dining staff very accommodating. Food was ok. Breakfast is complimentary with local menu mixed with American items. Loved eating overlooking the spectacular views of the ocean and planes flying in nearby at MJB airport. Lunch and dinner not comp. I ate down the cul de sac at Peppa’s Restaurant which had amazing food. Property interior is very nice and the views leading to the ocean overlooking the tourist areas spectacular! One can see the The hotel sits on a hill so ging to and from tourist activities like the hip ***** and other tourist attractions nearby is 1.5 miles walking but a 30 min walk around and down the hill. BUT THE TRANSPORTATION TO AND FROM THE TOURIST ***** SHOULD BE COMPLIMENTARY. I spent most of my money on shuttle service which only was less then 2 miles!! Each way is $20!!! Free shuttle service should be offered only to the main ***** because it is dangerous walking around a hilly terrain faced with speeding cars and trucks. The location on the map is somewhat deceiving. It’s best to rent a car just to go down the hill. Hopefully shuttle service will change soon and service ran periodically at least 2 times an hour to the ***** and back.

TRANSFER TIME - approx. 20 mins from airport HOTEL STAFF - some of the staff have been fantastic - Kellon (special-K) is a fantastic, wonderful man and we have loved chatting with him. Also a special mention for Trevayne and Gary but this can’t be said across the board. If you have an issue or problem, don’t expect it to be sorted out. The typical response is ‘there isn’t much we can do….’ ROOMS - Rooms are dated and could do with modernising. We had a 2 bedroom part-ocean view in block C (3 accommodation blocks). Block C is furthest away from what I would call the ‘party pool’ and where evening entertainment happens, however, our room was still extremely noisy at night - it is NOT soundproof at all. The wind gusts through the whole suite through poorly fitted doors and windows. The room overlooks the main road on one side which means more noise on top of the wind and on the last night (after no sleep for 7 nights) there was a big wedding right outside of the room with no forewarning from the hotel at all.i have a health condition that relies on getting good sleep and the hotel wasn’t interested in sorting it out in the slightest. Our room also has a kitchenette area (you may see these in the photographs) but don’t expect to be able to use it - there are no pots and pans, crockery etc and no kettle/coffee maker. Other than the fridge - it’s kind of a bit pointless being there. The fridge is stocked with fizzy drink, bottled water and cans of red *****e beer. Rooms are cool enough with the air conditioning (this is from someone who can get very hot and needs good air conditioning). FACILITIES - there are two pools and a man-made beach area. There are more limited sunbeds around the pools compared to the beach which has lots of sunbeds (the ocean is warmer than the pools). I would describe one pool as being quieter than the other. I didn’t visit the gym or spa and didn’t have need for the kids facilities. There is entertainment but we don’t really access this when on holiday so I can’t comment much on it. Sunbed towels are readily available at no extra charge or deposit. FOOD AND DRINK - if you are looking for a traditional ‘buffet’ style eating system then this isn’t for you. There is a buffet for breakfast and lunch but bot for the evening meal. For this you go to one of restaurants having prebooked a table or just turn up and then wait for a table to become available (we never waited longer than 30mins). There is a steakhouse, Italian, Asian food, mexican food. My husband has an unusual food allergy which I tried to sort out with staff but they never seemed to understand what the issue was - so he ended up eating steak for dinner most days and us eating separately so my so and I could wat more varied food. Not what you want on a family holiday, eating in separate locations. I have no idea why we couldn’t pre-order something before the different coatings a d spices were added. a few days which was frustrating. Breakfast is ok - can sometime

Best place to stay in Jamaica. The service and good exceptional. Great staff that’s friendly and professional. This was my best anniversary ever. Thanks to the great staff at Hyatt Ziva. I appreciate all of you so much. Much love and respect.

I had an amazing vacation at S hotel. The service was top notch! I had issues with the bathroom upon checking in, and the assistant GM immediately upgraded my room and added free massages to compensate for the inconvenience. The food was delicious and the overall atmosphere was warm and welcoming. If you’re a sunset lover, then you’re in for a treat! I will definitely be returning.

Not the best experience at check in. Rooms were not ready for us and many other guests. No towels available before and after we went to the beach. The customer service however was awesome. The employees did their best to make us comfortable in the situation. The hotel itself was good. Food was ok. The beach was good. Be aware there is a cost for the chairs. Unfortunately we only got to use it for about an hour during our over night stay because it closed early and opened late.