Hotel berhampiran Big Sur di Monterey County

Stunningly poor institutional handling of a challenging situation. We were in Big Sur when Highway 1 eroded to the north of the property. ~2,000 people were trapped in the Big Sur area overnight (with hundreds sleeping in their vehicles), and while we were able to convoy out the next day based on CalTrans assessing that the portion of the highway that hadn’t eroded was stable enough to support traffic, there was a real possibility that everyone would be stuck for a week+ ahead of an alternative evacuation plan. Through all this, the Big Sur community rallied. They supported stranded visitors, distributed food, offered shelter, and worked hard to support those in need. Everyone except the Alila Ventana and its restaurant, the Sur House. The Sur House is open to the public, and its lunch and dinner service is commonly frequented by visitors to Big Sur. While not staying on property, we had both lunch (pre-collapse) and dinner (post collapse) at the Sur House the day of the highway collapse. While the food was fine, what really stood out the day of the collapse was the kindness and grace of the staff members during dinner, as many of them were also trapped in Big Sur for the night, away from their homes. They made room for stranded visitors in the restaurant (it became a hub as it’s one of the few places in Bug Sur with reliable cell service and WiFi) and were extremely supportive given the circumstances. That all changed the next day. We arrived at the Sur House for breakfast on Sunday morning, along with several other weary stranded patrons, expecting to purchase a warm (and overpriced) meal and get some much-needed connectivity to get critical information about emergency response next steps. We and others were completely shocked to be curtly informed that the Alila management had made the dangerous and misguided decision to ban non-hotel-guests from eating at the restaurant. Total 180 from the night prior, and while the rest of Big Sur opened its arms amidst the crisis, the Alila slammed shut its doors. Interestingly, while we were there, alongside others who’d just spend the night huddled in their vehicles, processing that we were effectively being told to leave, despite the emergency situation, a State Park officer arrived to tell the hostess that he’d received complaints they weren’t serving food to non-guests (not from us). Before he could finish, the hostess erupted into a diatribe about how it’s their right to refuse service as an “all-inclusive” (as an aside, it’s not all-inclusive) resort etc. etc., which the officer rightly agreed with, stating that as a private business, it’s their right to refuse service to anyone, but he just wanted to inform them of the complaints. While it is absolutely their right to refuse to feed paying would-be customers in the face of an emergency, the Alila’s management’s decision to exercise that right while the rest of Big Sur rallied to support community members and visitors alike tells you

有點貴，性價比不高，服務態度不熱情

We were visiting from Argentina, only stayed for one night. The moment we walked into our room, we wished we could stay longer! We were at the Inn, at room 27, we did not stay at a cottage. The room was more beautiful than it showed on the web page. Newly renovated, spacious and impeccably clean. The bed was really comfy and shower was great. Bathroom amenities were a nice detail. Falling asleep with the croak of frogs and waking up to the views of the river right from the balcony was amazing. The Inn is a short drive to downtown Carmel-by-the-sea, 27 mile drive and Big Sur. There are restaurants nearby but would really recommend ordering to go to enjoy every second of your stay at this wonderful place. 100% loved it and would really recommend it.

Located in Carmel (Carmel Point), Villa Mara Carmel is a 5-minute walk from Tor House and 12 minutes by foot from Carmel Beach. This upscale hotel is 0.8 mi (1.3 km) from Carmel Mission Basilica and 1.3 mi (2.1 km) from 17-Mile Drive.Pamper yourself with onsite massages or take in the view from a terrace. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.You can enjoy a meal at the restaurant serving the guests of Villa Mara Carmel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.Make yourself at home in one of the 16 air-conditioned rooms featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and minibars, and housekeeping is provided daily.

超棒，值得再來

We accidentally booked the ADA room, but the staff was so kind they helped us change to the right type of room right after we contacted them. We loved the coziness of the room, and the fireplace. The breakfast at the lobby was delicious and they provide a lot of choices.

One of the most gorgeous Hyatt properties that I’ve been to. Beautiful ocean view, quaint yet modern rooms, lots of plants, close by to point lobos state park, Carmel, Monterey, Big Sur. 2 bedroom units are spacious enough for 2 adults and 2 adult kids. Heated swimming pool during the winter is a plus. Gym is good more for aerobic exercises than weight training but weights and machines are available. BBQ grill available to use, and Safeway is only a mile away. Highly recommended.

When you stay at Hyatt Vacation Club At Highlands Inn in Carmel, you'll be near the beach, within a 15-minute drive of Monterey Bay and Monterey Bay Aquarium. This upscale hotel is 0.6 mi (1 km) from Point Lobos State Natural Reserve and 4.9 mi (7.8 km) from Carmel Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 94 air-conditioned rooms featuring fireplaces. Your pillowtop bed comes with premium bedding. Rooms have private patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

we enjoyed our stay, great property and golf co****. we would definitely come back and stay again. we came for a wedding in Monterey and we thought staying there was perfect and just close enough to everything but far enough to have our privacy

mengesyorkan! Hotel yang sangat romantik di Carmel. Ia berjarak 12 minit berjalan kaki dari jalan kecil di pusat bandar dan tiga minit berjalan kaki dari pantai. Anda boleh menonton matahari terbenam pantai oren di dalam bilik. Bangunan dan hiasan hotel mempunyai gaya Sepanyol. Terdapat taman dengan tumbuh-tumbuhan yang baik. Banyak tempat yang sesuai untuk selebriti internet mengambil gambar. Sarapan pagi sangat berhati-hati. Pada sebelah malam, terdapat wain sangria dan biskut coklat. Bilik-bilik agak kecil, tetapi perkhidmatan hotel sangat hangat