Hotel berhampiran Desarmadero Opel, Montevideo

The Regency Park Hotel & Spa is located in Jacksonville northwest of MVD airport and 20km from the city centre. The hotel offers 48-room over 4 floors and has an outdoor- & indoor-pool. Free parking next door. Staffs are multilingual and friendly. Our spacious room was tastefully furnished and decorated with desk & chair, flat-screen TV, wardrobe & safe, coffee & tea facility and a balcony. We had a good double-bed, and a separate bathroom with toilet, washroom, bidet & shower over the bath. All was very clean. The area is quiet, but you hear the traffic on highway 102. At walking distance, you find the CCJ School and the San José de Manga church. Free Wi-Fi Internet. The breakfast is continental with cold cuts & cheese, bread & rolls, pastries, orange juice, tea & coffee. The atmosphere in the Regency Park hotel is modern and we had a nice stay. Recommended.

The rooms are beautiful, with a wonderful view and terrace at the lake if your lucky. Breakfast is good. But we had 2 noise disturbances during our 1 night stay. First one with other guests was picked up immediately and solved. But the worst part was to come, as of midnight there was a discotheque nex door (hosting events) and there was very loud music until 5 am. The beating of the bass made us sleepless for almost all of the night. The reply of the hotel was that they can not control this and are not informed when there are events....

位置和環境很好，商務出行或者度假都相當適合，以後去蒙特維迪亞還是選擇這家酒店，附近的設施也很齊全，推薦給大家

Hospedamo-nos no Pocitos Plaza. Hotel EXCELENTE! Atendimento excepcional e hotel muito aconchegante e com serviço sem reclamações. Café da manhã muito gostoso, destacando o suco de laranja. E à tarde, servem um delicioso café da tarde. Funcionários muito bem educados e solícitos. Indico, tranquilamente!

Le desayuno fue bueno. La entrada al hotel es muy bonita las habitaciones estan bien para el precio aunque en el baño habia olor a pis. Tuvieron muchos errores en las reservas. Habiamos reservado con un mes de anticipación, confirmado por telefono antes de llegar, todo venia perfecto. Hasta que llegamos y no dejaban entrar a mi marido y mis hijos. Yo aún no estaba en el hotel, pero ya habia avisado que yo quien habia hecho la reserva llegaba con un poco de retraso. Tanto los email y las llamadas previas no sirvieron para nada, ya que no estaba la persona que me atendió, se ve que hay poca comunicación entre las personas que trabajan allí. Al momento de reclamar se pasaban la pelota entre ellos. Luego logramos que nos dieran la habitación y resulta que al entrar habia 3 jugadores de futbol, que también a ellos les habia sucedido igual, habian encontrado alguien en la habitación. Nos dieron otra pero en vez de triple , doble. Dormimos muy mal ya que eramos 4 en dos camas. Luego de un viaje de 14 horas. Pero nadie nos logro dar una explicación ni solución

This hotel was very disappointing for me and my wife. Looking at the pictures and the previous reviews, I really thought we would stay in a great hotel, but the reality was different. We did the reservation for a standard room, the pictures don't show how small they are. The room that they gave us was on the 2nd floor, and the window was direct to a central air conditioning machine (I suppose it is). It's a big machine, terrible view, but also terrible noise. They turn it off at 6:30pm, and turn it on at 08:30am. If you want to sleep in it is impossible, or if you want to take a nap in the afternoon, impossible too. Besides that there is a door in the room, to the next room, it's obviously closed, but you can hear everything from your neighborhood. The bathroom is ok, towels are good and clean. But when you take a shower the floor gets all wet, even with the box close, it's probably some leak. We stayed for four nights, and in two of then the air conditioning was not working. We called the reception and the answer was that they would have to call a technician, to repair it. They fixed, but in the next day it was broken again. Fortunately the weather was not so cold, and it was possible to leave the window opened, but we we had to deal with the noise coming from outside. We asked to change for a better room as soon as we arrived. But the receptionist said the hotel was full, and that in the next day they would have a free room, in a superior category, but it was necessary to pay the difference to the upgrade. We said that we have the gold benefit from hoteis.com, and this update would be for free for us. As soon as we told about the benefit, they tell us that we need to wait for the next day and see if the room would be still available, but, of course, it wasn't free anymore. Although the location of the hotel is good, we definitely wouldn't like to stay there anymore.

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.

I stayed at The Radisson in Montevideo for four nights while visiting a friend. First of all, the fourth night was needed at the last minute and altering the booking online could not have been easier. The hotel was the perfect location to explore the city as it is situated on the Plaza Independencia which is at the bottom of the main high street and at the top of the old town. My room, which was a superior double, had a great cityscape view, was clean and had everything I could need - ironing board, hair dryer, safe. The bed was large and comfortable and housekeeping was great each day. Most importantly for me, the air conditioning was efficient and effective - I even used it to pop in at lunchtime to cool off for an hour during a particularly hot day. I enjoyed breakfast on the top floor of the hotel with a great selection of food and breathtaking views. I had a couple of swims in the full-size pool which was carefully divided for families, adults and serious swimmers. The staff were attentive, obliging and (I am embarrassed to write) had great English to compensate my limited Spanish. The concierge gave me directions and got me taxis when I needed them and the outside security made me feel perfectly safe. All in all a great hotel I would recommend.

This hotel is ideally located to walk to the central (shopping) and old historic parts of the city. It is also a short walk from the coastal ”rambla”cycle and promenade. Reasonably priced restaurant / bar and breakfast service - comes with 22% discount if you pay with a non-Uruguayan credit card (as do all restaurant in Uruguay). We had nice big room on an upper floor with views over the Rio de la Plata and the sunset (but only top floor rooms have balcony - you can access the rooftop terrace but there is not much there other than the view). Reception very helpful in organizing visits, taxis and bike hire (these are available on site). Only slight criticism was location of air conditioning in large rooms meant we didn't benefit from it in the sleeping area and, during a very hot spell, this was a problem. Would recommend staying here.

We had no problems with the hotel, its location or cleanliness. However, we were double charged for our room back in March 2022 and 7 months later have still not received a refund. Upon check in the girl charged our credit card the incorrect amount for our booking. When I pointed out the error, she recharged my credit card in the correct amount and said she would issue a credit once she asked someone who knew how to process it. Shortly after we were issued a credit and given the appropriate slips indicating the 2 charges and the credit charges to my card. When we arrived home I noticed 2 charges from the hotel on my credit card statement but no credit. For some reason the credit has never processed to my credit card. Up on closer inspection of the credit slip I noticed it says INCORRECTO at the bottom and therefore never got processed. I have sent numerous emails trying contact someone at the hotel since this booking trying to get my $463.50 USD refund; and no one will return my emails or my phone calls. I even had the booking agency contact the hotel (***********) and they still will not correct this matter. This is not a big hotel (it has 21 rooms) and at the time of our stay it had very few bookings so reconciling this matter should not be a problem. I wonder if they make a practice of doing this type of thing??