Stayapt Suites Montgomery

Room was not clean. Garbage on the floor in bag on the bathroom. Dirty hand prints all over the bathroom door and dirty hand prints in shower. Shower floor was super slippery. No soap or shampoo in the dispensers in the shower. Stairway was filthy and there are numerous garbage receptacles in the stairwells that are partial blocking the stairs.

Room was not ready. Personal did not seem to care about getting us into a room. The room floor was sticky and had obviously not been cleaned. Every step taken was like I was walking on glue. The trim smelled of industrial cleaner. Caused me and my wife some breathing problems.

Location of property was excellent because it was in close proximity to a plethora of restaurants and shopping. The room was bigger than expected. Layout was nice. However, the hallways of the property were not too appealing. They looked worned out. Cleanliness of the room was ok for the exception of the kitchenette. The dishes were dirty, they had been run in the dishwasher but they still had food residue. We had no dish detergent only dishwasher detergent. But the one reason why I wouldn't stay here again is because the shower head was not working. I called the 'emergency' line (lobby is closed after 7pm) and she came and tried to fix it to no avail. She said they were booked and couldn't change my room. She stated will call manager to see if they can do anything else. But I never heard back from her. I had to shower with a cup!

Property was not well managed. The rooms are outside and we were locked out of our room for about 2 hours until someone came from home to unfreeze the door lock. Property doesn’t have staffing on site 24 hours or they left the property for some reason. Hotel refused to compensate us for this. Be cautious staying here.

It was everything we needed for our family. Somewhere we definitely stay again if need be. The front desk lady named Keya was Godsent.

I liked the room. Spacious, with a full kitchen. Conveniently located but in a quiet spot.

Like new condition property with a nice courtyard/ common area. Enjoyed the communication as the staff was not going to be present during our check in. The lockboxes make a lot of sense for guests arriving after hours.

Room was clean beds comfortable and the person at the front desk was helpful and very professional.

No personal at front desk and keys did not work , waited outside for more than two hours for some one to reset keys.