Hotel Montpellier dengan Gim

Problème avec l’eau chaude, pas d’eau chaude pendant une journée. Mais le personnel aimable et super emplacement

Dear Madam/Sir, I have stayed in your facility between 25 June- 12 August 2023. Here are my notes regarding my stay and hotel. All employees were so kind. Thank them all. I would like to especially thank to, Sarah, Marie and Miarina at front desk. Having breakfast in the weekend was a chaos. It is so crowded. Tables and seats are not enough and some of the foods can be finished easily and need to be waited for renewal. And also cleanliness of cutlery and plates are not sufficient. (This is not only during weekends, I saw some not enough cleaned cutleries and plates during weekdays. The hotel needs to renew the omlette pans in the breakfast saloon. They are fully scratched and this is not good for health. Water in the rooms tasting so bad. I couldn't drink because sometimes it smells humidity - odour. It will be so good if the water can be changed. I had my stay mostly in room 525, the soap dispenser was detached and about to drop, but it was not realized by cleaning staff for some time and I asked it to be fixed. I only got the hotel slippers close to end of my total stay. In my opinion, these slippers are one of the basic but necessary stuff in a hotel room. The bed in my room was not so comfortable, I think it is becoming old and needs to be changed soon. Carpets and curtains in the room also seems to be old and I was feeling some dust sometimes in the room. Lastly, there should be a stand for the luggage in the room. I kept my luggage on ground. To summarize, my stay was good except these items above. Thanks to all the staff for their kindness and helpful approach.

Located at the mayor house, very good view from the room, with spa center and swimming pool.

We have stayed at the Novotel in Montpellier many times, normally en route to Spain. The hotel is located on the outskirts of the city and can be easily accessed from the autoroute. Garcia Lorca tram station is a short walk away and the tram stops right in heart of the vibrant and lively city centre. The room wasn’t anything fancy but was very clean and comfortable. The bar and reception areas have been refurbished the staff were very welcoming and helpful. During our stay, we had to move rooms due to a leak from the air-conditioning unit, this was dealt with efficiently and without drama. The car park is secure with ample spaces.

Super séjour à Montpellier pour notre anniversaire. Je recommande le spa en toute intimité. A refaire, et très bien placé entre la gare et la comédie pour sortir dans le centre ville faire du shopping...

Communication with this hotel was good before arrival. We asked for a Superior double room on the first floor and this was provided for us. It was a large room with excellent air conditioning, comfortable large bed and pillows. Shower was excellent with hand rail for support. We were provided with two bottles of water on arrival, one bottle of water on the second day and nil bottles of water on the third day. Why? Toiletries that were used were nor replenished. Why? Tea bags that were used were not replenished. Why? The toilet area is separate to the bathroom area. You have to leave one room to go to another to wash your hands. The door to the toilet make a pretty awful creaking sound when opened and closed, disturbing my partners sleep at night. Housekeeping should be reporting these type of issues. The bathroom area has a glass wall. It does not give 100% privacy. When you switch on the light to wash your hands during the night, the whole bedroom lights up. The batteries for the remote control for the TV in our room were dead. Reception could not find any replacement until Daniel stepped in and gave us the ones from the reception remote. We found Daniel to be an excellent worker, tuned in to his customer needs. We were staying for 3 nights on a bed and breakfast basis. The breakfast offering never changed over the 3 mornings. It was pretty boring and we have had better. One staff member, a lady with bandana, took exception to me taking a tea spoon from a box on the counter, so I could stir my tea. I had used the one originally given to eat a yogurt. I felt like a school child. The same lady when cleaning off the breakfast tables would examine the cutlery to see if they had been used, if not she put them back on the table for the next person. Despite the above, we enjoyed our stay in the hotel. Reception staff were very pleasant. We liked the old world decor. The hotel is situated a few minutes from the train station.

As much as I am keen in giving a five star rating, I am rather disappointed with the cleanliness of the room, particularly the bathroom. I just arrived from BCN and went out dinner then returned to wash my face - as soon I had dried using their towels, it smelled like poop as it wasn’t cleaned properly & it still has dried feces on it. Not to mention toilet wasn’t cleaned properly as it have remaining feces is inside it. I had complained and had transferred me to a room that had similar condition. A lady came to inspect the room I decided to stayed in as I decided not be transferred but was told toilet cannot be cleaned the way I had requested, which is remove the hardened feces, as it was some sort of calcium deposit. Totally ridiculous. Anyhow, the reception was accommodating & seems genuinely nice,& location was good as it is centrally located - near the main train station in Montpellier.

petit dej décevant ! 12€ pour ça ? J’ai eu mieux pour 8 € chez B&B hôtel ( bacon , compote , salade de fruit en boîte , œuf brouillé…..) et dans d’autres hôtel pour 12 € salade de fruit frais…étc . Appart hôtel fonctionnel, équipement correct micro onde bouilloire étc même si je m’en suis oas servi, par contre mobilier vieillissant, siège tout usé craquelé étc , un coup de rafraîchissement peinture serait pas du lux, 2 prise secteur ( 1 dans ka chambre et 1 dans le couloir à côté porte d’entrée) c’est carrément peu , et dans la sale de bain zéro prise ( brosse à dent électrique et rasoir . On oublie) et si la femme a un Lisseur elle fait comment ? Bref 90 euro la nuit plus parking 7€50 plus 12 euro petit dej , ça fait 120 euro , désolé à ce prix là je vais ailleurs , par contre accueil des employé très satisfaisant, poli,

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