Motel di Colorado Springs

OK in a pinch. Another hotel that has suffered from lack of maintenance. This place is definitely timeworn. No longer serving breakfast, they directed me to their sister motel across the way. there, they had no fruit, no yogurt, no bread, no muffins or bagels, no waffles or pancakes, no juice, no milk. The dry cereal dispenser did have some cereal in it (all this at around 7AM) but there was a hand-written note next to the cereal bowls that said: ”sorry, out of spoons.” My room this visit was the worst - looked like someone repaired a dirt bike or butchered a farm animal - filthy floor, cigarette holes burned in the chair. I felt like I could catch a disease just looking at the place. See accompanying photo.

This hotel is filthy inside and out. The photos say it all. Do not believe the photos on their site. This hotel is Jekyll and Hyde. There is no comparison between what they show on their site and what they say about their site and what you will actually experience. Staff is argumentative and unresponsive. I arrived about 9:15 in the evening and it took her 20 minutes to check me in. This is a big complex. I was told how to get to the room but asked for a map. No maps. Going to the elevator was like descending into a black pit. No lighting. Found the room. No towels, no plastic cups; none of the simple amenities you get from the cheapest of independent motels/hotels. Holes in the wall from doorknobs. Baseboard separating from the wall. Lamp by the bedside had no plug on the end of the wire. Bare wire exposed. Overall grungy appearance. Microwave missing the turntable. Asked for another room. Two people now on duty but told that they could not leave the office to show me another room and would not give me a key so I could check out another room myself. Insisted I remove all my things from the room I'd been given before they would even show me another room. Removed my things. By then it was 11pm and she could show me a room. She selected two rooms. The first one smelled so bad she even commented on it but no towels, but it did have a turntable in the microwave. Not the right size but it was there. Went to the next room, the inside door handle came off in her hand when she went to close the door. Had towels but no cups. Given the lateness of the hour and my lack of knowledge of the area, I decided to take it. She gave me plastic cups. Next morning, I wanted to take a shower. Tried to use the phone in the room to call the front desk and report that I did not have any hot water. Phone did not work. I had to use my cell phone. Called the front desk to report no hot water and was told it was unavailable. No hot water--none, anywhere in the complex. At that point, I decided to leave. Went to the office to turn my key in and check out. The front office person screamed at me to get out of the lobby because only one person could be in the lobby at one time and she was working with someone. I left my key in the receptacle and left. There was a line of people outside the office waiting to conduct their business. One man had been in line for an hour. Checkout for any hotel I've ever stayed in is a matter of leaving the key either in the room or at the lobby. I've been a long time Red Roof Inn Rewards customer and this facility is the worst I've ever experienced by any hotel. The General Manager called me a few days later and was totally unapologetic. I subsequently received an email from him without any acknowledgement of the deplorable conditions I experienced. This facility does not reflect the quality I've come to expect from Red Roof Inn. The only reason I selected this property is because it was identified as

Where do I begin, and is it possible to mention something nobody else has in a previous review? Probably not. After finding this spot on some google adventure, as a bicyclist who lives in Iowa and rides RAGBRAI, I had staying at the Buffalo Lodge on my list. My husband and I thoroughly enjoyed our visit! So comfortable in so many ways and the staff was so welcoming, and we felt safe. We appreciated the close proximity to our vehicle, both for loading and unloading. Rooms were spotless, and it is easy to see the owners are committed to this lodge. Yes, the exterior needs some attention, but as shared, they are working on it. There are numerous motels in that area that have given up since the gateway to the mountains (highway 24) now has a bypass. Kudos to Buffalo Lodge for honoring the past and present. So many activities are held there....I joined in a yoga class (My first!) and the Black Rose Acoustic Society provided us with local talent really enjoying themselves. Stay, stay, stay! My only regret is that I forgot to leave a contact to touch base with me in case the team needs a place to stay on RAGBRAI sometime. (FYI...The trail to America the Beautiful Park is in need of TLC....graffiti and lotsa trash, but that is totally out of the control of the lodge.)

Was clean and have good breakfast. Location is also near to Manitou springs

Shout out to Pamela she was great and helpful! All staff are very friendly. The managers were understanding and helpful with any requests we had. Rooms were clean and the free breakfast was good.