Pengguna Tetamu
20 Jun 2024
We had a lovely time at this hotel. Travelled as a family with 3 young daughters (9,7&5) who really enjoyed the pool and mini disco! The facilities and staff were lovely, as other reviews say the bar snacks were particularly appreciated by our family - pancakes poolside were a favourite. Personally I'm not a beach fan, however here it was fabulous. No daily get up for sunloungers at the beach, unlike the pool(!), there were always loungers, and cabana/settee areas free at the beach which were great for ducking into shade. We hadn't fully understood you got to book one lunch meal at the beach restaurant included with all-inclusive, when we did this was a lovely treat/change to the one restaurant in hotel area. We also enjoyed a few lunchtime pizzas at the beach bar which was a lovely way to break up the day. Sea was so clear, and bar area provided gorgeous views. We even witnessed a proposal on our last day! Big shout out to Lotfi in the main restaurant for being so prepared with our drinks each day, and welcoming of our daughters. I had been dubious about an allocated table however this gave us surety and the kids a sense of responsibility knowing where they were going/for return trips to ice cream! Entertainment was as involved as you wanted to get, I really enjoyed the daily watergym/aqua-aerobics but staff were fine that we didn't want to get involved with darts/volley ball. Lovely team looking after guests, and as I say you could be as involved as you wanted. Kids went to kids club to get out of sun a couple of times, which was a nice relaxed feel and opportunity to talk to other children and Gigi was lovely with them. My husband and I used the gym on alternate days (admittedly his session was probably more intense than mine ha ha) which was a little dated but machines were fine, just maybe suggest a fan to be added as Aircon in there wasn't really working. The room was fine too, we got a family room and all 3 kids had their own "proper" bed - no pullout beds/sofas. Amazing blackout curtains! Id suggest taking own hairdryer though, I didn't and the one on wall got a little heated after doing 4 rounds for hair drying. We only had 2 large towels upon arrival but after speaking to cleaning staff they gave us more as the smaller towels werent quite big enough for bigger kids, just showing how accommodating staff were and keen to please. Also have to recommend the barman in the Hibiscus lounge - his Pina Coladas were great!! Such a cheerful man too! All of the staff were so lovely with us, and seemed to really be invested in giving great customer service. We don't tend to repeat holidays but the relaxing experience we had hear would make us consider it going forward. Tip for return info - you can only exchanges notes at the airport before departure - not coins - so any change really is best used as tips for the staff who appreciate it so much.
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