Hotel berhampiran किपलिंग कॉट्टेज, Mumbai

The hotel is one of a kind--with style, elegancy and excellency. The location is definitely the most attractive point. All staff are friendly and polite. The breakfast spread was nice. It was a enjoyable stay.

I was in the Room Number 2909. The Workers all were very friendly, especially Vivek. He is such a cool guy and we talked a lot. But as I wrote, all workers were very friendly and courteous. The food always was very tasty, the rooms are very comfortable and you can sleep very well on the bed. The Hotel itself has a upscale facility and it was always very clean. Was a pleasure for me to be here. Gladly again Fabi

si tratta di un albergo a due stelle pertanto le aspettative non potevano essere troppo alte per quanto riguarda l’arredo dell’albergo e delle stanze che sono in effetti molto squallidi. Mai una colazione è stata tanto misera e triste; se anche avessimo voluto integrarla pagando non avremmo potuto ordinare neanche un succo di frutta industriale perché non era disponibile. tuttavia ciò che ci ha colpito di più è stata la scortesia dello staff; mai in un mese trascorso in tante diverse regioni di questo paese abbiamo sperimentato una tale maleducazione e ***canza di rispetto verso il cliente, così lontani dal concetto tipico di accoglienza indiana. Il nostro tour operator ha erroneamente prenotato una notte anziché due, così ci siamo trovati sbattuti fuori dalla camera la mattina del nostro ultimo giorno, proprio quello della ripartenza. senza la minima traccia di panico io ho pensato ad un misunderstanding con il nostro operatore e ho cercato con lui la soluzione nel modo più pacifico possibile, ossia integrando il pagamento per una seconda notte. il proprietario, con una ***canza assoluta di savoir faire ha soltanto urlato come un vero pazzo fin dal primo istante senza nessuna ragione e invece di dirci un semplice e accettabile “mi dispiace, purtroppo non abbiamo altre camere disponibili”, ha continuato a urlare e sembrava divertito. Un’esperienza di sgarbatezza gratuita. Non esiste un motivo per cui scegliere di venire in questo albergo it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable ”I'm sorry, unfortunately we have no other rooms available”, he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel

The hotel is quite old but well maintained. Staff are exceptional in ensuring a pleasant stay. I tried an in-house resturant (Konkan), which was very good. The location of the hotel in South Mumbai could be suitable for those who have engagements nearby . It is though very well located for those visiting major tourist attractions. Btw there is a construction in front of the hotel, though I did not hear any noise. Overall a decent value for money.

場所はすばらしい。施設、設備は清潔。スタッフも明るくて丁寧な対応。 場所柄少し騒がしい。近くに食堂もあるしバーもある。

I was upgraded to the Taj Club Sea view room free of charge, I was also able to check-out at 6pm as I was not feeling too good on the day of check out. The service from all the staff are excellent, food and drink is great, I wanted vegetarian sausages for breakfast, and as per my request they provided the breakfast, the Taj will never say NO to any request. The Jiva SPA is really good, me and my dad had a 2 hour session. The outdoor pool is great ***** with services provided for food and drink. I will definitely be staying at the Taj Mahal Palace hotel in Mumbai very soon.

The room was clean and kinda new . The location is really good and near a lot of good places The staff was cooperative and very professional but the room is too expensive compared to it’s price

perfect for over night stay during transit in mumbai , close to internation airport , super specious room and comfy bed , luxury bathroom with full of accessories. worth of value

Most friendliest staff. I went with my toddler and the staff(Rupali and Papin) at the play area were so good with my son, he enjoyed playing with them a lot. I wish the play area was indoors as it gets too hot in the day for the kids to play in the heat. Mr. Roopesh More from the vista restaurant was so sweet to get the kids food customised for our needs every day. It made our stay very pleasant and memorable.

Viaggio di lavoro per visitare la fiera di Mumbai. Hotel vicino all’aeroporto, struttura un po’ datata ma che comunque ***tiene un certo fascino. Apprezzato particolarmente il livello di insonorizzazione della stanza, niente rumori molesti . Servizio alla reception ottimo, arrivato per il check in tardissimo, nessuno problema.