Hotel berhampiran Lal Maidan, Mumbai

The hotel wears an oldish look right from entering the building to going to your room. There is a rickety elevator that takes to to your floor. The corridors are so narrow that you can hardly stand if you spread your hands. The room (No 106) was okay with a carpet and queen bed. But when we entered the room, there was very bad odour of somebody having just smoked inside. We pointed it out but they just sprayer room freshner. The bed linen fortunately was clean enough and not stinking. The indoor unit of AC was making a big noise. There was no provision of tea/coffee maker. There was no breakfast. You have to order it through their service boys. The checkin and checkout process was smooth as we had booked through MakeMyTrip. Overall, the hotel is okay for a short stay due to its location, close to the Dadar Central station. Our stay at the hotel was just for one night that too we reached late at 1.30 am and stayed till 11 am.

si tratta di un albergo a due stelle pertanto le aspettative non potevano essere troppo alte per quanto riguarda l’arredo dell’albergo e delle stanze che sono in effetti molto squallidi. Mai una colazione è stata tanto misera e triste; se anche avessimo voluto integrarla pagando non avremmo potuto ordinare neanche un succo di frutta industriale perché non era disponibile. tuttavia ciò che ci ha colpito di più è stata la scortesia dello staff; mai in un mese trascorso in tante diverse regioni di questo paese abbiamo sperimentato una tale maleducazione e ***canza di rispetto verso il cliente, così lontani dal concetto tipico di accoglienza indiana. Il nostro tour operator ha erroneamente prenotato una notte anziché due, così ci siamo trovati sbattuti fuori dalla camera la mattina del nostro ultimo giorno, proprio quello della ripartenza. senza la minima traccia di panico io ho pensato ad un misunderstanding con il nostro operatore e ho cercato con lui la soluzione nel modo più pacifico possibile, ossia integrando il pagamento per una seconda notte. il proprietario, con una ***canza assoluta di savoir faire ha soltanto urlato come un vero pazzo fin dal primo istante senza nessuna ragione e invece di dirci un semplice e accettabile “mi dispiace, purtroppo non abbiamo altre camere disponibili”, ha continuato a urlare e sembrava divertito. Un’esperienza di sgarbatezza gratuita. Non esiste un motivo per cui scegliere di venire in questo albergo it is a two-star hotel therefore expectations could not be too high as regards the furnishings of the hotel and the rooms which are in fact very shabby. Never has a breakfast been so miserable and sad; even if we had wanted to integrate it by paying we could not have ordered even an industrial fruit juice because it was not available. however what struck us the most was the rudeness of the staff; never in a month spent in so ***y different regions of this country have we experienced such rudeness and lack of respect towards the customer, so far from the typical concept of Indian hospitality. Our tour operator mistakenly booked one night instead of two, so we found ourselves kicked out of the room on the morning of our last day, the very day of departure. without the slightest trace of panic, I thought of a misunderstanding with our operator and sought the solution with him in the most peaceful way possible, that is, integrating the payment for a second night. the owner, with an absolute lack of savoir faire just yelled like a ****** from the very first moment for no reason and instead of telling us a simple and acceptable ”I'm sorry, unfortunately we have no other rooms available”, he continued to yell and seemed amused. A free rudeness experience. There is no reason to choose to come to this hotel

The hotel is one of a kind--with style, elegancy and excellency. The location is definitely the most attractive point. All staff are friendly and polite. The breakfast spread was nice. It was a enjoyable stay.

Excellent service, reception desk to housekeeping staff were excellent and very helpful, and understanding I can not expect more than what the hotel delivered to us, Breakfast and staff members excellent, overall rating for this hotel I would give more than 100.

Viaggio di lavoro per visitare la fiera di Mumbai. Hotel vicino all’aeroporto, struttura un po’ datata ma che comunque ***tiene un certo fascino. Apprezzato particolarmente il livello di insonorizzazione della stanza, niente rumori molesti . Servizio alla reception ottimo, arrivato per il check in tardissimo, nessuno problema.

I have been coming to Fairfield for almost 4 months now. Hands down, it's one of the best properties for business travellers with a serene ambience and an exceptional staff, which caters to all the needs of the guests promptly. I would like to give a special shoutout to Anup for being one of the best staff members in the restaurant Mado Mado. He has been diligent and smart about his work amd has played a significant role in making my trips to the hotel and the buffet meals a lot more memorable.

A really dependable hotel within close proximity to Mumbai Airport. Great rooms and a superb buffet restaurant. The executive lounge is excellent and the staff friendly. I’ve stayed here many a time and it never disappoints. WiFi and air conditioning are perfect. Check out can be a little slow so allow extra time. If you book a executive room it comes with airport transfer but you are not always told this. In short. A great hotel with a great restaurant.

I had a perfect experience at this hotel. It provides international standards and the staff are extremely helpful and polite. Location for holidays is good as it faces directly to the lake. If for business trip, it might be a bit far from the city especially given the traffic conditions. Otherwise it is highly recommended.