Hotel berhampiran Jehovas Zeugen München-Allach | München-Menzing, Munich

Wir hatten ein Komfort Zimmer zum Garten raus. Sehr ruhig große Terasse und sehr bequeme Betten. Alles da was das Herz begehrt. Nach der Reservierung haben wir einen Wasserkocher per Mail angefragt und beim check in wurde nochmals kontrolliert ob er wirklich da ist war er auch. Die Besitzerin war unglaublich süss und sehr auf die Gäste fokussiert wir haben uns super aufgenommen gefühlt und kommen gerne wieder ❤

Amazing location if you are looking to relax and enjoy some amazing calm time right next to the lake. Staff was very friendly and the restaurant has great food.

I stayed at this hotel in 2019 when it was fairly new. The location is amazing. However, when I stayed with my girlfriend and parents this July, it was terrible. We stayed for 6 nights. First, the staff was very rude. Every time you interact with them, it's like they're doing you a favor. As it is in almost every establishment in Germany, they barely spoke English. Very shocking for a tourist city like Munich where there are nationalities from every part of the globe. Have English speaking staff at least. Second, room cleaning was not done the next day. I said, okay, we'll remind them at the front desk. Even with the reminder, it was hit or miss. One day, they completely missed it. Another day, they did not empty the trash can in my parents' room. And mind you, they did not clean the room EVEN THOUGH my girlfriend and I REMINDED the house keeping people when we saw them on our floor. At check out, my mom had mentioned that room cleaning was not done on some days. The guy at check out condescendingly said, ”normally we clean the rooms.” No apology or any effort whatsoever to make up for their mistake. At that point, I was not surprised and had to apologise to my mom myself. Lastly, me, my girlfriend, and parents had to rekey the room key everyday. It was so annoying and frustrating. Imagine getting to your room and the key does not work. Now you have to waste time and go to the front desk. It happened everyday. No apology or compensation from from desk. I will not be returning to this hotel and will look elsewhere. The location is good with a lot of potential. But the rude staff is not worth dealing with. We had enough downtown Munich at restaurants and cafes where the staff only spoke German and could not even explain any aspects of their menu in English. Footnote: The only pleasant person I dealt with at reception was Sarah (sp?). Just want to make sure that credit is given where it's due.

不錯的酒店，免費停車，酒店很安靜，性價比挺好的，周邊有超市，買東西很方便的，前台全天有人，可以半夜入住。

Excellent location, pubilc transport just outside the hotel, staff is helpful, rooms are quite big, beds are big and comfortable. Check in and out quick and easy. Wi fi signal can be better. Overall quite nice accomodation for reasonable price.

Simple hotel, extremely busy with very rude staff. Stayed for the start & end of a tour. There were no clean towels so we were left with 4 hand towels to dry ourselves with. Desk staff rude & uninterested. Breakfast extremely busy and felt like feeding time at the zoo. If travelling for myself again I definitely would not stay here

I stayed with my family for 4 nights. Everything was great location, breakfast and clean rooms. However, I would like to point out the exceptional behaviour of the whole personnel with a special reference to the manager and Mrs Marianna Zampa. Thank you once again for your great help.