Hotel berhampiran Kinderspielplatz, Munich

Wir waren im Juni dort für eine Nacht zu Gast. Eig war der Grund unseres Besuchs in München die dort stattfindende Fußball-EM. Da wir durch die Absage des Turniers nun gerne zu einem anderen Zeitpunkt kommen wollten, baten wir um eine Umbuchung. Erstmal war es extrem schwierig den Hotelmanager ans Telefon zu bekommen. Und wenn man ihn dann zu sprechen bekam, hat er einen immer nur vertröstet. Das Umbuchen war äußerst kompliziert, die schriftliche Bestätigung haben wir erst einen Tag vorher bekommen. Vor Ort wurde uns gesagt, dass man durch die Umbuchung einen niedrigeren Preis zahlen müsse. Die Rückzahlung müsse nun nur durch den Hotelmanager genehmigt werden. Wir bekamen dann eine Mail, in der geschrieben stand, dass wir froh sein können, dass wir umbuchen konnten. Kulanterweise haben sie uns das gebuchte Frühstück erlassen, dass wir storniert haben, weil wir in der Innenstadt frühstücken gehen wollten. Wir haben die Leistung nicht in Anspruch genommen und mussten sie sogar auch nicht bezahlen!! Wow!! Wenn wir früher einchecken wollten (das Hotel war ziemlich leer und das Zimmer schon hergerichtet!!) hätten wir pro Zimmer 20€ zahlen sollen! Völlig übertrieben!!! Ich kann dieses Hotel von den Zimmer her bedingt für eine Nacht empfehlen. Die Zimmer sind sauber, aber klein. Unser Wasserhahn war nicht fest und ließ sich nicht richtig bedienen. Wir werden dort auf keinen Fall nochmal buchen!

This hotel is located a few train stops away (Station: Harras) from the central train station, so it was not difficult to get to it. The infrastructure of the city is such that getting around is relatively easy. One just has to follow the directions on a map, whether physical or online, and you are good to go. The check-in process was smooth. I realise getting up and walking to where my room is, that the hotel is quite large, so if you are not up to walking a lot; ask for a room close to the elevator. The room is large and well maintained. I appreciate the bottle of water on top of the minibar fridge for guests. There is a breakfast place just a short walk away if having breakfast at the hotel is not something you would like. Not a minor issue, but it does say in the directory of services that laundry items sent in before 8.30am would be returned by 7pm the same day. However, mine was not and luckily, I was not departing the hotel the next day. It was attributed to a manpower shortage, says the front desk team member; and I know it to be a prevalent issue worldwide. The internet connection in the room is also very slow, especially in the evenings, in my opinion. If you decide to forgo the servicing of your room, hang a “go green” pouch on the doorknob and you will receive a surprise gift. Aside from the bakery around the corner, there are a few eateries close by. Despite the shortcomings, it was an enjoyable, fuss-free stay.

The hotel is really cozy and easy to find. I just stayed one night in München for a event close to the hotel so the location was perfect for me. The room is clean and spacious, same thing for the bathroom. The staff was super nice during the check-in and check-out.

I chose the hotel based on its location, the hotel located just 20 minutes by foot from the bus station and old town. It’s a budget hotel so you shouldn’t expect much, however everything was nice for it’s price: friendly staff, a clean room, nice breakfast. There was only one bottle of water for two people and no toiletries (only all-in-one gel) so make sure to bring your own. It was a big noise at day and in the evening, but at night nothing bothered me. Overall I would say that it’s pretty nice hotel for a short trip.

My stay at Hampton by Hilton Munich City West was exceptional. Situated conveniently near the city center, this modern hotel offered comfortable rooms, friendly staff, and a hearty breakfast. The location allowed easy access to attractions, while the cozy ambiance provided a relaxing retreat after a day of exploring. Highly recommended for a pleasant stay in Munich.

The receptionist of the evening shift between 19:00 and 19:30 on 1 August 2022 was extremely rude. Not even close to the lowest standards of hospitality. We booked a room in Leto Hotel Moosach that now is B&B Hotel via the booking service, but it was still Leto Motel on the reservation with the same address. First, we came to the desk and the receptionist rejected to check our booking detailes at all, bc in the receipt he saw the logo of the accommodation service, not the B&B and told us that we’re at the wrong place. We checked the map and the online reservation again, and found out that everything was right. We came back to the front desk and asked to check other numbers from the reservation, but it didn’t work. Then we were told in the rude manner, that we’re just wasting his time and there is a row of people as we’re not… and we should go away. After a while we came back and asked to look up the reservation by our surnames, and finally it worked. We also asked him how can we address him, but he said that he wouldn’t tell us, which is weird. The receptionist asked us to pay as there was no information about payment in the computer, however it was already prepaid. We showed him the receipt from the website where the payment is seen with the details and again he rejected any papers from this booking service and insisted on paying or leaving. Fortunately, the service team from the booking service showed great performance and our issue was solved after we contacted them. Suddenly the receptionist approached us at the hall and said that he can check us in. And after he registered us he told that there were no problems with him, it’s a system error and no one’s fault and we were just disturbing him for nothing. But obviously the thing is his attitude towards us from the start. He was not trying to help us at all, but wanted to get rid of us and literally treated like trash, not people. Actually, my bf comes from hospitality management field and has a rich working experience working in the premium chain Lotte Hotel, so he wouldn’t dispute with no significant reason. And I have stayed at B&B not long ago in Budapest and was satisfied with the service. I always knew that it is a nice place for a budget stay with helpful staff. So both of us were completely shocked and disappointed. I hope that this situation will be taken seriously by the B&B management because the incompetence of the single team member shouldn’t spoil the reputation of the whole company. And I still believe that what happened is an exception.

Room are true to pictures. Chose this hotel because it's much cheaper than others in the city centre & because it has a direct train line (S8) to the airport. 3 tram stops from Munchen Pasing station. Around 25 mins to the city centre via tram S19. Rooms are very clean, beds are comfy, very true to pictures in website. Happened to chance upon their ”older rooms” but they look much nicer in real life. No water kettle to boil water in the room BUT the front desk & other staff will give you a jug of hot water anytime. Great service!

I can not recommend this hotel. This hotel is not ready for guests. Everyday we had something wrong with our room, floor, and follow thru with staff. The rooms are incredibly hot due to heated floors and heated toilet seat, no way to turn them off. On top of that, there signature M club is not open. Been delayed several times, next date is mid January. Additionally, due to opening too soon, this hotel is using an outside company to clean the rooms. These are not Marriott employees. Unfortunately someone stole all my cash on our first day. The management did not do anything to correct this serious issue. Lastly, please do not stay at this hotel for at least six months from this review. Too many issues to risk your stay, and definitely not up to Marriott standard.

Sure Hotel’s best feature is that it is so close to the Munich central train station. You can get local, regional and long distance trains from here. But their warm service is just as good. They were ok to store our luggage before and after checkin/out. Breakfast was decent. Room itself is a bit cramped. So if you’re a couple traveling with 2 suitcases each, it will feel cramped. Bathroom and shower stall was also quite small.

The room is modern, clean and pretty. Very comfortable to stay in. There’re many facilities and the lobby is nice. Staffs were nice.