Hotel berhampiran Maria Schutzfrau Bayerns, Munich

I chose the hotel based on its location, the hotel located just 20 minutes by foot from the bus station and old town. It’s a budget hotel so you shouldn’t expect much, however everything was nice for it’s price: friendly staff, a clean room, nice breakfast. There was only one bottle of water for two people and no toiletries (only all-in-one gel) so make sure to bring your own. It was a big noise at day and in the evening, but at night nothing bothered me. Overall I would say that it’s pretty nice hotel for a short trip.

I recently had the pleasure of staying at the A&O Laim and I must say, it was an absolutely fantastic experience from start to finish! This charming hotel exceeded my expectations in every possible way, making my trip to Munich truly memorable. From the moment I arrived, I was greeted by the warm and friendly staff who made me feel right at home. The check-in process was smooth and efficient, and I was delighted to find my room to be clean, comfortable, and well-appointed. The modern decor and cozy ambiance instantly put me at ease, providing the perfect retreat after a long day of exploring the city. One of the highlights of my stay was the delicious breakfast buffet offered by the hotel. With a wide variety of options ranging from fresh fruits and pastries to hearty eggs and breads, there was something to satisfy every palate. The dining area was spacious and well-maintained, and the attentive staff ensured that I had everything I needed to start my day on a high note. Lastly, I cannot praise the staff enough for their exceptional service. They were always available to provide helpful recommendations, whether it was suggesting local restaurants or providing directions to nearby attractions. Their genuine warmth and willingness to go the extra mile truly made me feel like a valued guest.

The front reception staff were amazing. They helped to ensure that my family and I had settled in well into the hotel. They provided tips on travel around Munich and the key spots to visit in our short stay in the city. The room was very clean. Everything was working well. The housekeeping staff were always smiling, and providing help when required. We needed extrat pillows, and it was provided within minutes of our request. Excellent service standard! The location of the hotel at the doorstep (10m) from the Train statin, made it so much easier to move around the city with various transport means. Short walk to the main shopping and christmas market spots. Excellent choice. We will be back again. Cheers!

The hotel was old, but maintained. The area is excellent with the main station next to it. If you're coming by plane, prefer to come to the hotel by the Lufthansa bus., which stops outside it. The breakfast nothing special.

Que se puede esperar de un hotel que en las fotos de presentación solo hay floreros , pues nada . Al hotel le quitaría una estrella porque le sobra , más que un hotel es un hostal . Todo estaba roto o estropeado . El desayuno penoso tuvimos que ir a comprar cosas para poder desayunar ya que había cuatro cosas básicas . Pan tierno , un poco de embutido , frutas en piezas tres diferentes , agua y un café malo . Las habitaciones no tenia grifo en el lavabo de agua fría solo salía agua hirviendo , tenían cortinas en vez de mamparas . Las camas no tenían sabanas , ni bajeras ni mantas , solo un edredón para echarnos por encima . Menos mal que la calefacción funcionaba bien porque si no hubiera sido todavía peor . Les pedimos unas sabanas para que nos dejaran y nos dijeron que si pero cuando llegamos por la noche no nos han dejado nada . La recepción del hotel cerraba a las 10 de la noche y tenias que tener tu propia llave para entrar en el edificio. Las mujeres que llevaban el bufé del desayuno eran muy estupidas no te hacían caso y solo chillaban y hacían aspavientos con las manos para que nos apartásemos de su lado . Lo único que estaba bien es la ubicación pegado a la estación de tren y a unos 10 minutos del centro de la ciudad . Yo no lo recomendaría a nadie . Cuando dejamos las maletas hasta por la tarde porque no salía nuestro vuelo, nos las dejaron an la misma recepción si estar guardadas en una habitación cono en otros hoteles

The best experience ever. The staff are amazing and very helpful. Would definitely stay only here in munich and highly recommend it.

The receptionist of the evening shift between 19:00 and 19:30 on 1 August 2022 was extremely rude. Not even close to the lowest standards of hospitality. We booked a room in Leto Hotel Moosach that now is B&B Hotel via the booking service, but it was still Leto Motel on the reservation with the same address. First, we came to the desk and the receptionist rejected to check our booking detailes at all, bc in the receipt he saw the logo of the accommodation service, not the B&B and told us that we’re at the wrong place. We checked the map and the online reservation again, and found out that everything was right. We came back to the front desk and asked to check other numbers from the reservation, but it didn’t work. Then we were told in the rude manner, that we’re just wasting his time and there is a row of people as we’re not… and we should go away. After a while we came back and asked to look up the reservation by our surnames, and finally it worked. We also asked him how can we address him, but he said that he wouldn’t tell us, which is weird. The receptionist asked us to pay as there was no information about payment in the computer, however it was already prepaid. We showed him the receipt from the website where the payment is seen with the details and again he rejected any papers from this booking service and insisted on paying or leaving. Fortunately, the service team from the booking service showed great performance and our issue was solved after we contacted them. Suddenly the receptionist approached us at the hall and said that he can check us in. And after he registered us he told that there were no problems with him, it’s a system error and no one’s fault and we were just disturbing him for nothing. But obviously the thing is his attitude towards us from the start. He was not trying to help us at all, but wanted to get rid of us and literally treated like trash, not people. Actually, my bf comes from hospitality management field and has a rich working experience working in the premium chain Lotte Hotel, so he wouldn’t dispute with no significant reason. And I have stayed at B&B not long ago in Budapest and was satisfied with the service. I always knew that it is a nice place for a budget stay with helpful staff. So both of us were completely shocked and disappointed. I hope that this situation will be taken seriously by the B&B management because the incompetence of the single team member shouldn’t spoil the reputation of the whole company. And I still believe that what happened is an exception.

It’s next to the metro, Very friendly and helpful receptionists. The rooms are clean and nice. You don't want to leave at all :)

I had a fantastic experience during my stay at this hotel. The staff, particularly Makram Rezgani, were exceptional in making me feel welcome from the moment I arrived. When I checked out in a hurry and left two items in my room, Makram Rezgani went above and beyond to assist me. Despite my items not being found initially, he personally took my details and assured me he would keep me updated. To my surprise, Makram had located my items and even went the extra mile to mail them to me promptly as I had already left for the airport. His outstanding customer service truly stood out, and I highly recommend this hotel for their exceptional hospitality.

房間設備齊全，而且乾淨衛生。本人及太太帶1歲女兒自駕遊，從捷克、奧地利到德國。這間酒店十分舒服，且便宜又包早餐。另外本人入住第一晚後，由於更改行程，加租了一晚，但由於訂錯了雙床房，跟第一晚的大房房不同，幸好有職員Mr. Mostafa幫忙處理，在無需加錢的情況下可住在同一間房間，無需調房。另外Mr.Mostafa 很專業，有禮貌的職員，對每位客人亦照顧週到。而酒店最美的是看到一片美麗的花田。