48 Ulasan
Rocco Forte the Charles Hotel
Munich|0.55km dari University Library of LMU - Geosciences Library
I can't say enough great things! We booked a Signature Suite-Park View. A few weeks before arrival we received an email from a manager asking if we needed anything. Because we are regular travelers, we already arranged airport transfer with the concierge, sessions at the spa and made reservations at the hotel restaurant through OpenTable. The manager was able to quickly confirm all reservations and ask if we needed anything else. We requested extra bottles of water in our room and upon arrival there was plenty enough for our entire stay of 9 nights as well as some Oktoberfest souvenir mugs and a charcuterie board, very nice! The room was very clean and quiet. Although it was labeled park view, the trees were so full we couldn't really see the park and that was fine. We opened the windows and could hesr the kids play. Closing the windows cut off all outdoor sounds. Above the trees were beautiful buildings in the distance, you really felt like you were above the city, but not in a high rise. The spa was top notch and our favorite part were the heated lounge chairs by the indoor pool. Services were standard, I suggest booking something for right after your arrival to relax. We sat by the pool on the heated chairs for hours. The restaurant was great, we enjoyed the relaxed setting outside on the patio a couple of times and appreciated a return to eating a meal that isn't rushed. Europe understands that a meal should not be hurried. That being said, if we needed quick service, in room dining was fast! We love that there was something to order 24/7 because one night we returned from Oktoberfest and knew we should eat more to manage all the beer we drank lol. The coffee was mild, the hollandaise was perfect and the croissants were tender. The front desk staff were always pleasant, one night we returned from Oktoberfest and needed ice for a bruised knee, we asked at the desk instead of calling room service and within minutes of getting to our room, the ice arrived. Overall we are VERY happy with this stay. We were not familiar with the hotel brand and made the decision mostly based on location and cost. The pricing was commensurate with two other hotels we were familiar with, but we wanted to try something new and are glad we did. My high school friend and her husband also joined us and stayed there, they had no complaints and thanked us for finding the hotel. We also enjoyed some English language TV starting at Channel 60 and also were able to watch Netflix by mirroring the TV with our cell phone. The hotel is within a 5min walk to a pharmacy, drugstore (DM) and a great place for breakfast called, ”California Bean”. Worth a try, we went two days in a row. There was a small wait, but worth it. We also had the hotel mail things home for us and deliver a gift to local friends, everything went off without a hitch! We well return and look forward to the same excellent service. If you are wondering if this is a good choice, I read reviews often and take them
Bagus
106 Ulasan