Hotel 5 Bintang Terbaik di Muscat

I loved my stay at the Sheraton Oman. The staff were wonderful- they bent over backwards to help us. I had a couple minor issues with my room, and they came as soon as I informed them, and were fixed immediately. One of the housekeepers picked up the robe I’d been using when they were cleaning and when I asked for a replacement they brought 2 more! They were happy to bring me extra nespresso pods and milk a couple times too. The restaurant staff were so attentive and helpful- Tharindu, Pravda and Khalid and the chef, Krishna- they brought us out coffees and juices at breakfast and made sure I had everything I needed. They allowed my friend and I to eat off the a la carte menu at dinner instead of the iftar menu, since the other hotel restaurants were closed for Ramadan; and when we said we had to leave early at 5am for our flight they packed a lovely to-go box with pastries, fruit, coffee, juice and eggs. I personally really appreciated that the gym was open 24 hours so I could work out before breakfast, and the equipment was pretty good for a hotel gym! My only note for other travelers would be that the hotel is a little far from some of the touristy sights of Muscat. Also, there aren’t many alternative food options around the hotel. But the hotel itself has lots of great options so for us it worked out absolutely fine.

Everything from the moment we checked-in till we left, was perfect the staff were really cheerful and welcoming, rooms are amazing, facilities were beautiful the food was so delicious. I simply enjoyed my stay and would definitely comeback and recommend the hotel to my friends

Staying at the Shangri La Al Husn Muscat has been one of the highlights of our time in the Middle East. We decided to go for my girlfriends birthday and the team worked exceptionally well with me to deliver a unforgettable experience. Getting to the Shangri La was a bit of a challenge and taxis do not come cheap in Oman. Though it was not challenging I do wish there was a pickup/drop off option for the guests. The inclusive breakfast was wonderful and ordering off the menu assured that everything you ordered stayed fresh. There was a mixup with our order due to a language barrier but the food was still phenomenal. The in room breakfast and room service was a highlight as it allowed you to take full advantage of the room and with the inbuilt heaters in the dining table assured the food stayed hot. The value for money on in room dining was disappointing as an order of a burger and fries came with a small amount of fries, however that was fixed with our next order. The afternoon tea was delicious, highlights being the fromage and watermelon and the scones. Each afternoon tea was different and kept the palate excited. The happy hour beverages were also included and always came with a suprise canapé from the restaurant. In terms of the staycation, it was perfect. The interior and exterior of the hotel is beautiful and the sound of the ocean left you relaxed for the stay. I would like to raise that there was a lot of sealife by the beach which deterred us from swimming in the sea as we had heard a lot about the Omani coast and didn’t have much confidence in the beach patrol and lifeguards there. We noticed some playing on their phones but they were always happy to assist taking a picture for the two of us. I would suggest a more upfront approach when it comes to what you can expect in the sea there. A visitors lounge was also available allowing you to take full opportunity of the facilities till you left for your next adventure.

من أجمل الفنادق اللتي قمت بزيارتها. يمتاز بإطلاله رائعة على خليج عمان. الفندق نظيف جداً. الغرف واسعة والخدمات مميزه. جميع الموظفين قمه في الاحترام واللباقة. الافطار جميل ورائع ومتنوع. يوجد في الفندق صالة ألعاب متنوعه من ضمنها صالة البولينج. يوجد مواقف مجانية.

A business hotel but ok for couples. Quiet but that was good. Connected directly to the grand mall. Made it easy to go to the mall restaurants. Staff were friendly but because hotel was quiet, lacked atmosphere. Restaurant was good and staff were very professional, polite and helpful. Food was good but choice was shy, although i would say adequate. Room amenities were good although although i had to request additional bathroom items as they had only put out for 1 person. So no gown, no slippers, etc, but was resolved. Cleanliness was good but could be improved on. Room was great and roomy. We had the Exec suite. Pool was very good and quiet so was fun to use given its not a big pool. Hotel location was good given everything in muscat is spread apart, but taxi costs kill you.

عند وصولي ام يساعدني احد في حمل الحقائب وانتظرت اكثر من ١٥ دقيقه ولم يساعدني احد واضطررت لحملها بنفسي للطابق الثالث غير ذلك في تمام الساعه ٣ منتصف الليل الموظف يطرق باب الغرفه مرتين او اكثر مما ازعجني وبعدها اتصل موظف الاستقبال بي وسألني اذا ما كنت قد قدمت بطلب كيكة مناسبات…هل يعقل ان اطلب كيكه بهذا الوقت وانا نائم او الموظف هل يعقل انه لايملك البيانات المطلوبه للشخص الذي طلب الكيكه؟؟ بعد ما ازعجني طرق الباب والاتصال قال انه اتصل بالخطأ ايضا عند تسجيل المغادره اتصلت بالاستقبال والموظفة ردت عليي وطلبت موظف لحمل الحقائب وما ان اتممت حديثي قالت تمام وسكرت الهاتف ولم تقل هل سيأتي الموظف ام ان عليي حملها بنفسي كما حملتها عند وصولي هذا الاشياء لم تحدث لي بتاتا من قبل في فندق في انحاء العالم اينما سافرت

المكان في غاية الجمال و الخدمة جداً ممتازة الموظفون جداً لبقين و الغرف نظيفة و واسعة الفطور متنوع و فخم يوجد نادي للأطفال يوجد مكواة و منشر غسيل خارجي في كل غرفة مسابح للصغار منفصلة عن مسبح الكبار يوجد كافيها و مطاعم و محلات تسوق لا يوجد انشطة داخلية للكبار ( البلياردو - التنس - البينغ بونغ - الالعاب الاكترونية ) So beautiful in hotel and facilities are many outside Clean rooms and can’t fit extra bed in it They have kids club to do some activities Restaurant and cafe shops are available Spa room.. international breakfast

Stunning hotel, arguably the best in Muscat. Located in a quiet region of Al Bustan. Beautiful infinitely pool and lovely beach. Great service and nice restaurants, including Chinese one. Very enjoyed my stay

Great hospitality and good vibes , had a wonderful stay , asked for a late checkout and Brij was kind enough to provide it until 4 pm due to a late flight ( that was literally the best part ). Breakfast was better than expected , and the staff was very courteous. Rooms were of good size , with a balcony ( which we couldn’t use due to the hot weather). Overall while there isn’t much in the city to explore , where the hotel is the saviour

I had the most wonderful stay at this hotel, truly a gem among all my travels. From the moment I arrived, I was greeted with the warmest smiles and the kind of genuine hospitality that makes you feel immediately at home. The staff here are not just doing their jobs—they are excelling at them, with an evident passion for making every guest's experience exceptional. Every detail of my stay was attended to with care, and it's clear that the team takes great pride in their work. It's rare to feel so valued as a guest, but at this hotel, you truly feel like you matter. They go above and beyond to ensure your comfort and satisfaction, creating an atmosphere of warmth and welcome that is hard to find. I want to extend my heartfelt thanks to Front office team who made our stay particularly memorable. Each of you brought something special to my experience, and your kindness and dedication did not go unnoticed. You are all extraordinary, and I am deeply grateful for everything you did to make my stay unforgettable. This has been one of the best hotel experiences I've ever had, and I look forward to returning in the future. To anyone considering a stay here, I can't recommend it highly enough—prepare to be treated like royalty!