Hotel berhampiran Public Park and Garden حديقة البستان العامة, Muscat

I spend 4 nights in this hotel in the center of a capital city. There are exchanges, shops (with Omani typical sweets for example) and restaurants around the hotel. You will have nice view - you can see a Grand Sultan Mosque (especially at night). There is a terrace on the top of the hotel with a swimming pool. Hotel is really beautiful with nice interior. Rooms are clean, big and with nice furniture (like in a fairytale about princess Scheherazade). Hotel staff is very kind and professional. There is no problem they can´t solve. They can speak english very well. Food is delicious, continental breakfast and dinner a la card. I can highly recommend this hotel :)

Хороший отель. Чистые и просторные номера. В лобби есть куча кафе и ресторан

الفندق جدا جميل والموقع والخدمه ممتازة والاسعار مناسبه.نحن ف عمل لشركه ونقدم دوره تدريبيه ف القاعه لدبهم وبوفيه الافطار والغذاء جدااا مناسب .واشكر الموظف سونيل كو مار على تعاونه واجتهاده طوال ٣ىايام فقد قددم لنا جميع ما طلبنا م خدمات ......

A business hotel but ok for couples. Quiet but that was good. Connected directly to the grand mall. Made it easy to go to the mall restaurants. Staff were friendly but because hotel was quiet, lacked atmosphere. Restaurant was good and staff were very professional, polite and helpful. Food was good but choice was shy, although i would say adequate. Room amenities were good although although i had to request additional bathroom items as they had only put out for 1 person. So no gown, no slippers, etc, but was resolved. Cleanliness was good but could be improved on. Room was great and roomy. We had the Exec suite. Pool was very good and quiet so was fun to use given its not a big pool. Hotel location was good given everything in muscat is spread apart, but taxi costs kill you.

مكان ممتاز تتوفر مواقف سفلية وإفطار لذيذ ورائع غرف مريحة وخدمة مميزة وسعر ممتاز أقمت في الفندق ثلاث مرات واخر مرة حجزت بوجبة الغداء التي لم اتوقع روعتها وجودة الخدمه التي تم تقديمها لي أنصح بالاقامة فيه وهو قريب من مركز المدينة وقريب جداً من جراند مول وافنيوز

It was terrible experience I had on this property (citadine al ghubrah muscat) I was traveling almost 24hours for holiday vacation, I selected this hotel to stay since near by the aiport, unfortunately I chosen the wrong hotel, upon check- in the lady receptionist asking me a full payment for the stay, I have no enough cash omr. But I have $ dollars with me, the total cost of my stay is only omr. 22 I have 15 omr and the rest 7 omr. I will pay by dollars, I informed the lady receptionist that I will pay the rest with $ dollars, she said that the hotel will not accept $ dollars, I was explained to her that I just came from the aiport and I was so tired shall I pay the rest by evening I have to exchange my dollars outside, or my cousin will come by evening and pay the rest of the amount cost of only omr. 7 or else I will quarantine my id or passport to keep , I will exchange the dollars outside by evening , but she refused me to check in, now I realize the discrimination /criticism,I decided to walk out and check in to other hotel, thank God other hotel very considerate not even asking the deposit even id's qurrantee, will I hope other guest will not experience the same treatment that I had experience , you have to improve your hospitality and service, especially front office staffs, never ever to booked this hotel anymore,many hotel choices in Muscat. Thank you and have a good day!

Чисто, уютно, ново, свежо. Работает бассейн. Хороший фитнес зал. Номера комфортные. Очень простые завтраки, это скорее минус. Чтоб комфортно добираться до отеля и из него, обязательно нужна машина или такси. В пешей доступности ничего нет. Не кладут тапочки и халаты. Небольшие недочеты в уборке.

Hotel is nice. It is close to the airport - about 10-15 min by taxi. The rooftop was open 24/7 so we used the sitting area to drink tea and talk with the friends in the evening - amazing experience. The pool is also in the roof, though has not so much space near the pool to sit. Overall nice experience. Breakfast was fine and had all the things you expect at 3 star hotel.

We stayed here twice (Dec & Jan) , as we had a long layover on a recent trip to Thailand. Booking was easy via the direct website, however I did find it somewhat confusing on pricing & nigh on impossible to find a rate that offered free cancellation. As a criticism, it’s not very easy to find a way of contacting them to ask questions, this really could do to be improved. A big plus is that one does not need to leave the airport, however you do still have to go through the security checks, which can be a little time consuming depending upon time of arrival. The hotel itself was easy to find, well sign posted, you can take the lift, escalator or stairs to its situ on the 5th floor….. the airport itself, we found to be very impressive on the whole. Check in could improve….perhaps benefit from offering an online check in facility? The first time the guy was on a super go slow, considering it was quiet……which is not ideal when your guests are super tired! The second visit was handled much better, there was a large group checking in & it was rather chaotic…..but thankfully one of the receptionist has the foresight to leave the other receptionist to it and help us, which was very much appreciated. The rooms are a good size, with tea & coffee making facilities & 2 bottles of water are provided. Tip:- after my husband went to buy more water, as we were advised upon asking, that it’s best not to drink the water even after boiling…..he then noticed a water dispenser/ fountain which was located on 6th floor. Of course, this may change, but it saved us time and expense the second time round. Decent water pressure in the shower & plenty of very hot water. There was no hairdryer or iron in the room….not sure if you can request either as we did not require them. Both stays we had to request an extra towel and toiletries but these were brought immediately… therefore it appears all rooms are made up for solo travellers. Thankfully we found the soundproofing to be very good during our stays, not totally blacked out rooms but as I’m sensitive to both I slept fine using an eye mask & ear plugs. We found the bed comfortable too. Cleanliness was not perfect but I am a bit of clean freak!!! I would definitely stay here again, it was worth every penny to be able to continue rested and refreshed.

سعدت بتواجدي في فندق هوليدي إن السيب وأخص بالشكر والتقدير لإدارة مطعم أوميدي والمشرفة الفاضلة منى البلوشي على حسن إدارتها واهتمامها بكل احتياجات المسافر والسؤال الدائم عن ماينقصه لتلبية متطلباته .. أمانة وكلمة الحق تقال وهذه ليست للمرة الأولى التي ألتقي بالفاضلة منى البلوشي بحكم أنتي أختار الفندق حباً في معاملتها لي وملاحظتي لمعاملتها لجميع المقيمين بالفندق بذات الاهتمام.. أتمنى أن يكون جميع الموظفين مثلها وبارك الله فيكم وفيها .. شكراً لكم .. تحياتي..