Hotel berhampiran Ruwi Clock Tower, Muscat

فندق راقي من الدرجه الاولى ممتاز في الخدمة وسط الحي التجاري وكل الخدمات وراقي في التعامل يحوي مفهوم الحداثة والخدمة المميزة والغرف الراقية فندق جديد يتميز بموقعة المثالي وتوفر الخدمات بالمنطقة وتوفر كافة السبل والراحة.

كل شكر إلى موظفين الفندق خدمه جيده انصح به جزيل الشكر لى محمد عاصف موظف الاستقبال على معاملة حسنة . الغرفة كانت نظيفه و مريحه خدمة الغرف سريعه و افطار كان جميل بوفيه لذيذ مقهى شيشه ممتاز و هادي و خدمه ممتازه

كانت إقامة رائعة في فندق تحت إدارة الشيراتون ماريوت ، خدمة ممتازة ع مدار الساعة ،يتوفر عشاء السبلة العمانية كل مساء خميس ،موظفون المطعم من طهاة وعاملين على قدر من الاحترافية والتعاون ،بشوشين وخلوقين، يستحق التجربة ،وتحية لمدير المطعم والطاهي طلال ،هناك شئ مميز يوجد لديهم مسبحين واحد عام والآخر خاص يمكنك حجزه لمدة 45 دق لك ولعائلتك، والافطار مميز ومتنوع والمكان جميل جدا.

Overall an extremely poor experience. AC didn't work, there was extremely loud music until 3am on both nights, cockroach found in bathroom, balcony/window covered in pigeon poo so couldn't even get fresh air (pigeon poo is very dangerous and can cause a variety of diseases), using some power sockets made the lights flicker, there as no toilet paper provided, only 1 towel, wardrobe door was broken, the only bedding was a stained fluffy blanket without a top bed sheet, TV didn't work. On the second night I asked the manager to turn down the music, but they didn't bother. Given the price I wasn't expecting much, but this was generally awful, and would NOT recommend anyone stay here. I tried very hard to find good things; the bottom sheet clean, soap and shampoo provided, complimentary bottle of water each, and morning papers downstairs. We stayed at this hotel in a twin room in November 2022.

Great location, rooms are big, it was not so clean but it was manageable. Receptionist staffs and housekeeping people are all ”strongly suggested” to go for the training to become ”well mannered and extremely polite” with all the guest. One ”exceptional” from all the receptionist is the Omani guy whose name is ”Sudiqqe” he was so helpful, always smiling and very polite, accommodating and well mannered from all. The Manager namely ”Mr. Bernard” who was so helpful, very professional and well mannered, is the one who made us feel comfortable and was trying to make us happy from the last few days of our stay in the hotel. He was the one who help us also to recovered my bottle of perfume and the pack of facemask which was ”intentionally stolen” in our room from one of the housekeeping. Overall, if your are looking for a budget friendly hotel, Mutrah hotel can be recommended.

非常好！馬斯喀特最滿意的酒店。新開的，很乾凈，特別寬敞，感覺有近一百平米。最主要的是廚房和洗衣房特別實用，讓我們在冬至的時候能夠自己包餃子吃上餃子。設施很完備，唯一可以提升的是下次希望能夠及時提供洗碗機清洗塊。推薦多住幾天！

Nice location in quiet residential area near beach. Hotel has limited parking on site. Public areas and rooms were clean. Receptionist tried to reduce to a single room from the double that I had booked. Pointed this out and was given a double ...... next to the lift, despite the hotel being practically. Poor soundproofing meant that I could hear every conversation in the corridor. Tried the pool which is on the second floor in the middle of the hotel. No towels available. I did ask a member of staff but none were forthcoming. Restaurant was empty and no bars were open as it was Eid. Service was polit and there was an extensive menu. Additional guidance on the menu explaining the dishes would have been helpful. Bar and restaurant downstairs also closed. Breakfast service staff were helpful and offered alternative options which were not laid out on buffet.

Amazing time spent at the Ritz. Feeling like royalty as you step in as it was previously the Sultan’s palace. After a day of adventuring you feel as you’ve entered a haven of peace. The staff was helpful, elegant, and really trying to satisfy every need. They also have one of the best Chinese gastronomic restaurants I have tasted. My favorite amenities were available as they are supplied by Diptyque. Last but not least the location takes your breath away, from the poolside and beachside.

This is nothing short of an amazing hotel and definitely worth five stars. The room was very clean, spacious and had an amazing view over the pool area and ocean. The bed was very comfortable and the bathroom had everything you'd need, including a combined shower and bathtub. There was also sufficient storage space and a built-in safe that easily fitted my 15” laptop. The breakfast buffet was awesome. A huge variety of delicious food items, eggs cooked to order, fresh juices, different types of fresh bread, all sorts of hot items, cereals, and freshly grounded speciality coffees. Plus more! It was also a true treat to sit at the poolside, while enjoying this breakfast. It made for a wonderful start of the day. Unlike many other hotels, the in-house restaurants were really good too. We tried the Italian restaurant and the Duke pub/restaurant. It was really nice to sit outside, overlooking the bay and to see the sun setting. The location of the hotel makes for breathtaking views. It is on a cliff at the end of a bay, overlooking the bay and the city of Muscat. The one thing I want to point out is that there is nothing else nearby. The hotel is in a residential area and if you'd like to go to a different restaurant, you'd need to take a taxi. Not a big deal and the hotel provides about everything you'd need, but it is something to keep in mind. Last, but certainly not least, the staff at this hotel was so super friendly and helpful. They really know what hospitality means! This is also across the board. From the reception, to the house keeping, and the breakfast staff. As well as the restaurant staff. A special recognition goes to Deepika at the front desk. She clearly remembered we'd asked something about the Duke bar and the next day she gave me an update. She was also very helpful when I had to handle some documents. A great example of excellent customer service.