Pengguna Tetamu
21 Ogos 2023
To begin with, all the staff of the whole resort was absolutely rude and unprofessional. We were literally kicked off the beach by a member of staff for putting our belongings on the sand and not in their hammock, while he shouted at us and hit our belongings. We were not given any facility where we could leave our luggage after the check out until the time of our flight (from 12am to 12pm) and we were forced to pay 200€ for an extra night just to have our suitcases save. The food of the restaurant was awful, as well as the breakfast, having been sick a few times after having lunch there and pretty expensive for what it was. Finally and most important, it was dirt EVERYWHERE you looked around, bugs in every single corner and spots in the bed, blanket, curtains and pillows (see photos attached). We didn’t even had our room cleaned with the beds made any single day. I would not recommend this hotel to anyone in no way. It should be ilegal to provide this kind of service.
Terjemah