Hotel berhampiran Gate of Freemasonry Lodge, Nagasaki

I always stay at Richmond when i travel in Japan. I am happy with the location , very convenient to everything. My room was specious and clean.When i need more coffee bag , i git it deliver to my room very quickly. It is really value for money staying at Richmond Hotel.

Enjoyed our stay. Very fast and efficient check-in. Room size good. Breakfast was very nice with lots of options.

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Hotel New Nagasaki is situated near to Nagasaki JR Station and right beside AMU Plaza. There is a convenience store next to the hotel and a very delicious izakaya and ramen store! The room that we had chosen was very comfortable, clean and we love the amenities! Hotel service staffs are very accomodating. We had a very pleasant and enjoyable stay.

My husband and I wanted to celebrate our wedding anniversary in Nagasaki and we decided to stay at Nagasaki Marriott as hotel was newly opened 3 months ago. The hotel located at a good location, next to bus terminal, train station and easy access to tram so we can just go around the city for sightseeing and cultural experience, but the best part was that hotel is next to a shopping mall where you can find many good restaurants and shops including famous local Nagasaki Castela. Our experience staying at Nagasaki Marriott was beyond our expectations. We were so impressed with how well hotel staff were trained at all areas since hotel just opened not long time ago. We really felt like we stepped into Japanese hospitality for both services and mindset of staff who always pay attention to guests from the entrance of the hotel at ground floor before going up to the lobby check-in with warm welcome and big smiles. Each area we experienced was a wonderful one, breakfast area was well set with variety of foods from local products. We very much appreciated staff working hard in kitchen and also M Lounge was our favorite place to relax and enjoy some dinner served and conversations with the staff. We fell into love with this hotel, not only because the modern designed room but also offered the solutions on how guest could enjoy the room during their stay. But most importantly our experience with staff made our stay such a wonderful and special one. Special thanks to: Mr. Yoshimitsu, Executive Assistant Manager, Mr. Antonio, Guest Experience Manager who made sure guests are well taken care. And thank you for training your staff well. Thank you also to Ms. Soegawa, Mr. Hashimoto, Mr. Bijaya for taking good care of us. Also restaurant staff Ms. Kurihara, Mr. Ishibashi and Mr. Take****a. We are looking forward to come back to your hotel again. Nuchjaree

Hotel was located right opposite the JR station (accessible via overhead bridge w lifts/escalator) and next to the bus terminal, so its a really good location if you're just stopping by Nagasaki for a night or two. Lawson and Family Mart are just next door. Room was clean and spacious, and service was good too. As of end-May 2024, the facade of the building seemed to be undergoing some renovation but it didn't affect our stay (cleanliness and noise-wise) at all.

This hotel is located opposite AMU Plaza Nagasaki and a walking distance from/to Nagasaki station. Due to the peak season, there was not many options to find a good hotel. Frankly speaking, this hotel was a bit old and outdated, but since we only stayed for two nights, we could ignore this matter. Another issue was that the laundry room was packed with people using the machines. They still provided amenities and bottled water in the room. The bed was quite big but not comfy at all. The toilet was pretty tight for a tall person. The front desk staff was friendly and helpful. There is a Family Mart and a Yoshinoya store in the neighbourhood.

The hotel is located as you go up Mt Inasa, on the hilly side of Nagasaki. Unless you drive, getting to Chinatown, Atomic bomb museum etc. require public transport as they are some distance away. We stayed for the night in the twin room. It is a large hotel, and the rooms are spacious, although a little aged. Not many eateries nearby, so unless you are eating at the hotel restaurants, you may want to pack some food to the hotel if you get there at dinner. Like most other Japanese hotels, breakfast is good, with a mix of Western and Japanese dishes. Beds are comfortable, and you can request for more pillows, which we did. As usual, they have all the amenities ie toothbrush, combs/brush, etc. provided. Recommend as an overnight stay, especially if you want to go up to the Inasayama observatory after dark (to capture one of the best night views in Japan).

On the map, this hotel is very well located. Buses (including airport buses) and trams stops directly in front of the hotel. In practice, however, you need to use a foot bridge with only stairs to access the trams. If you are travelling with large luggage or have accessibility issues, it won't be so convenient. The hotel is (barely) within walking distance from Nagasaki Train Station, but there's no restaurant really close by. There's a convenience store located right on the first floor though. The hotel had an impressively large, old school styled lobby. The staff were really nice and professional even by Japanese standard. The public space met my expectation for a 4 start hotel. The room was huge for the price, and that was probably the best thing about the hotel. The interior was not fancy, and I saw many comments complaining the hotel being ”too old”. But personally, I found it work pretty well. The price was really good for the room size, and it did not feel as worn-out as some comments suggested. The general look and feel was slightly different from most Japanese hotels probably because it was previously ran by an international hotel chain. There were, however, some obvious issues about the room. I was able to hear my neighbor talking, which is something I don't expect from a 4 star hotel in Japan. There was some mysterious stomping sound in early morning every day. The card reader on the wall contained a powerful blue light that turns the whole room blue when all the lights turned off. If you like trains, the hotel has good view to trains getting in and out of Nagasaki station. You will hear them a bit but they don't run very frequently. The breakfast was offered on the top floor of the hotel, and the view was fantastic. The food quality was pretty good for the price, with lots of local specialties on the menu. I will recommend it. Overall there were lots of things to like about the hotel, but the soundproofing was really below standard for Japan, and my sleep quality wasn't that good. Which is why I only give it 3 stars. For those who are generally not bothered by noises or lights when sleeping, I think this hotel still worth a serious consideration for its value.

2nd visit, anxious to use my “secret trip” Kyushu promotion campaign discount. All as nice as I remember spacious room, bad tv options, activities, Two food options and spa/onsen choices. New was the many foreign staff working on all sectors of the facility Surprisingly non of them spoke English, to me anyway. No greetings, no explanations, no thank you, no nothing I was a ghost as my Japanese travel partner is all they saw and spoke only to her and addressed only her nobody and I mean nobody initiated any attempts to make me feel welcome in English. Very disappointed that this facility has forgotten how to make foreign guests feel welcome (after two years of COVID) japan May have reverted to “gaijin complex” hospitality and has apparently imposed a Japanese only language rule on its foreign staff. How sad in deed.