Hotel berhampiran Peace Park & Former Site of Air-raid Shelters in Matsuyama-machi, Nagasaki

My husband and I wanted to celebrate our wedding anniversary in Nagasaki and we decided to stay at Nagasaki Marriott as hotel was newly opened 3 months ago. The hotel located at a good location, next to bus terminal, train station and easy access to tram so we can just go around the city for sightseeing and cultural experience, but the best part was that hotel is next to a shopping mall where you can find many good restaurants and shops including famous local Nagasaki Castela. Our experience staying at Nagasaki Marriott was beyond our expectations. We were so impressed with how well hotel staff were trained at all areas since hotel just opened not long time ago. We really felt like we stepped into Japanese hospitality for both services and mindset of staff who always pay attention to guests from the entrance of the hotel at ground floor before going up to the lobby check-in with warm welcome and big smiles. Each area we experienced was a wonderful one, breakfast area was well set with variety of foods from local products. We very much appreciated staff working hard in kitchen and also M Lounge was our favorite place to relax and enjoy some dinner served and conversations with the staff. We fell into love with this hotel, not only because the modern designed room but also offered the solutions on how guest could enjoy the room during their stay. But most importantly our experience with staff made our stay such a wonderful and special one. Special thanks to: Mr. Yoshimitsu, Executive Assistant Manager, Mr. Antonio, Guest Experience Manager who made sure guests are well taken care. And thank you for training your staff well. Thank you also to Ms. Soegawa, Mr. Hashimoto, Mr. Bijaya for taking good care of us. Also restaurant staff Ms. Kurihara, Mr. Ishibashi and Mr. Take****a. We are looking forward to come back to your hotel again. Nuchjaree

The Hotel is at good location, all services are excellent. But the booking UX is not good enough, the cleaning service was not explained in details, if it should show ”large enough”, so as to receive the cleaning service correctly, then, the whole service will be perfect.

The winner for this hotel is it's location. Yes it's a couple of stops away from the train/bus station so not necessarily ideal for that but it is super close to a lot of the sightseeing, like Dejima, Chinatown and the harbour area. There is also a tram stop right outside so you can get anywhere really easily. The room itself was pretty small but it has everything you need and they even were able to fit in a desk with a TV for example. Check in was super easy using the self check in machine and staff is there to help you along the way if you're struggling or have any questions. We thought it was a bit expensive for what you get since everything is a little bit dated and the room is on the small side.

The location is good and hotel is new. The room is small but clean and comfort bed. Friendly and helpful front desk. Love the hot bath at the top level and free laundry room (just need to get the key from front desk). Have a pleasant stay in this hotel.

ใกล้ไชน่าทาวน์ ร้านสะดวกซื้ออยู่บริเวณโดยรอบ เดินทางไปจุดท่องเที่ยวอื่นไปสะดวก ทำเลโดยรอบจะเป็นร้านอิซากายะเกือบทั้งหมด

2 minit berjalan kaki ke Chinatown, 5 minit berjalan kaki ke Shanqiao dan pusat membeli-belah Lokasinya bagus. Ia sangat sesuai untuk menjamu selera dan membeli-belah sebagai pusat pelancongan. Kakitangan hotel juga sangat ramah dan kagum.

I always stay at Richmond when i travel in Japan. I am happy with the location , very convenient to everything. My room was specious and clean.When i need more coffee bag , i git it deliver to my room very quickly. It is really value for money staying at Richmond Hotel.

まず、長崎路面電車の「大浦海岸通」電停から徒歩１分程度で、チンチン電車を使うにはアクセス最良! ホテルの外観、デザインやインテリアなどもヨーロッパ調で、まるで外国を旅してるような気分に浸れました。(^^) 国宝 大浦天主堂、グラバー園などの観光名所も徒歩圏内。 朝食も盛りだくさんで、すごく美味しかった。(^^)/ デザートに長崎カステラもあったのが嬉しい🎵

2nd visit, anxious to use my “secret trip” Kyushu promotion campaign discount. All as nice as I remember spacious room, bad tv options, activities, Two food options and spa/onsen choices. New was the many foreign staff working on all sectors of the facility Surprisingly non of them spoke English, to me anyway. No greetings, no explanations, no thank you, no nothing I was a ghost as my Japanese travel partner is all they saw and spoke only to her and addressed only her nobody and I mean nobody initiated any attempts to make me feel welcome in English. Very disappointed that this facility has forgotten how to make foreign guests feel welcome (after two years of COVID) japan May have reverted to “gaijin complex” hospitality and has apparently imposed a Japanese only language rule on its foreign staff. How sad in deed.