Hotel berhampiran Takeshita Lantern, Nagasaki

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Fantastic area , Clean and good hotel Staff are friendly and serve green tea Fire 🔥 outdoor heater for guests Good location easy to Chinatown

部屋も浴槽も広くて綺麗なホテルでした。一人での宿泊でしたが、ベッドは2つあり、椅子とテーブルもあり、良かったです。鏡も大きくて助かります。駅からも近く、とても便利です。

On the map, this hotel is very well located. Buses (including airport buses) and trams stops directly in front of the hotel. In practice, however, you need to use a foot bridge with only stairs to access the trams. If you are travelling with large luggage or have accessibility issues, it won't be so convenient. The hotel is (barely) within walking distance from Nagasaki Train Station, but there's no restaurant really close by. There's a convenience store located right on the first floor though. The hotel had an impressively large, old school styled lobby. The staff were really nice and professional even by Japanese standard. The public space met my expectation for a 4 start hotel. The room was huge for the price, and that was probably the best thing about the hotel. The interior was not fancy, and I saw many comments complaining the hotel being ”too old”. But personally, I found it work pretty well. The price was really good for the room size, and it did not feel as worn-out as some comments suggested. The general look and feel was slightly different from most Japanese hotels probably because it was previously ran by an international hotel chain. There were, however, some obvious issues about the room. I was able to hear my neighbor talking, which is something I don't expect from a 4 star hotel in Japan. There was some mysterious stomping sound in early morning every day. The card reader on the wall contained a powerful blue light that turns the whole room blue when all the lights turned off. If you like trains, the hotel has good view to trains getting in and out of Nagasaki station. You will hear them a bit but they don't run very frequently. The breakfast was offered on the top floor of the hotel, and the view was fantastic. The food quality was pretty good for the price, with lots of local specialties on the menu. I will recommend it. Overall there were lots of things to like about the hotel, but the soundproofing was really below standard for Japan, and my sleep quality wasn't that good. Which is why I only give it 3 stars. For those who are generally not bothered by noises or lights when sleeping, I think this hotel still worth a serious consideration for its value.

After a 7 hours trip on 4 different trains you’d think that once you arrive at the most expensive hotel in Nagasaki you’d get a similar experience. But that’s not the case.. to start with the reception is at the top floor which was a bit odd but didn’t really bother us. What bothered us was the chaos happening at the reception with a hoard of people not knowing where to go what to do etc etc and only one receptionist out of the three (including the manager) serving. Everything you might need for your stay you have to pick it up your self from a stand in front of the reception like a grocery store. Finally after we got someone’s attention and paid they gave us a paper with instructions for the hotel and the spa! Apparently people bearing tattoos are not allowed to enter!! Something they clearly need to state on their websites and booking sites and they don’t! You are also not allowed to use your phone or camera to take any pictures of the sky spa. We were very upset for the matter and asked to speak to a manager which refused to come and talk to us and then gave the excuse of not speaking English! I mean how come and the staff below the manager position speak fluently English and she doesn’t ? When we ask for a refund they tried to bargain with us by saying “ you can use the spa if there is no people “ “you can go late at night” . What on earth is that? Trying to hide your guests? And to finish off after finally getting refund there was no apology whatsoever not even goodbye! Excellent NOT service!

Room is spacious and bed comfortable. Easy registration and check out. Customer service pretty good. Also location is superb, near eateries and shops, very useful. However, to be frank, we find the car parking a bit stressful because you have to drive into a narrow lift. Well, the hotel is in the middle of the city so car parking space is very limited.

まず、長崎路面電車の「大浦海岸通」電停から徒歩１分程度で、チンチン電車を使うにはアクセス最良! ホテルの外観、デザインやインテリアなどもヨーロッパ調で、まるで外国を旅してるような気分に浸れました。(^^) 国宝 大浦天主堂、グラバー園などの観光名所も徒歩圏内。 朝食も盛りだくさんで、すごく美味しかった。(^^)/ デザートに長崎カステラもあったのが嬉しい🎵

這是我九州裡住最棒、CP質最高的飯店了，像公寓的設備，房間寬敞，打開兩個30寸行李箱綽綽有餘，和式模式的床板，不怕小孩翻滾掉落，房間裡就有洗衣機，還附3顆洗衣球，有廚房，鍋碗瓢盆、刀子都有，還有洗碗精跟菜瓜布，比我們想的還齊全！雖然有抽風機，煎和牛房間都是煙味，但一下就散去。廁所有浴缸，可以實現泡澡，吹風機是salonia 風力超強，害我跑去買一支！飯店沒有門卡，會給QR code當門卡，感覺十分安全又方便！樓下是JUNE COFFEE，早餐set一份1300日圓，小貴但很好吃又很網美，有推！

2nd visit, anxious to use my “secret trip” Kyushu promotion campaign discount. All as nice as I remember spacious room, bad tv options, activities, Two food options and spa/onsen choices. New was the many foreign staff working on all sectors of the facility Surprisingly non of them spoke English, to me anyway. No greetings, no explanations, no thank you, no nothing I was a ghost as my Japanese travel partner is all they saw and spoke only to her and addressed only her nobody and I mean nobody initiated any attempts to make me feel welcome in English. Very disappointed that this facility has forgotten how to make foreign guests feel welcome (after two years of COVID) japan May have reverted to “gaijin complex” hospitality and has apparently imposed a Japanese only language rule on its foreign staff. How sad in deed.