City, Jl. Imam Bonjol Jl. Nagoya Thamrin No.Komplek, Gedung 4, Lubuk Baja Kota, Nagoya, Batam, Riau Islands, IndonesiaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.6/5
Hebat
98 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.7
Kemudahan4.4
Perkhidmatan4.5
Kebersihan4.7
Tapis mengikut:
Atur mengikut:
Semua ulasan(98)
Ulasan positif(96)
Ulasan dengan gambar/video(24)
Penginapan yang hebat!(33)
Bersih dan kemas(28)
Tuan rumah yang peramah(21)
Lokasi yang baik(19)
Bilik yang hebat(17)
Sarapan pagi yang lazat(17)
Ulasan kurang baik(2)
Bintang Tengku
Bilik Deluxe
Menginap pada Jan 2025
Solo
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 12 Feb 2025
Good hotel with very clean room and comfortable bed. The staff are very friendly and helpful. The breakfast spread is much better than expected. The hotel is surrounded by eateries so you will be spoilt for food. Best of all it is just walking distance from Cimuka, a shop specialising in facial services, which is always the highlight and first stop(wonderful facial)of my Batam trips.
Terjemah
RahimAbdul
Suite
Menginap pada Jan 2025
Pasangan
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 11 Feb 2025
The hotel is very clean and the staff are very friendly and only one miss because the room big should have small sofa put in front bed.
Terjemah
6/7
Ashleyyn
Bilik Deluxe
Menginap pada Dis 2024
Pasangan
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Feb 2025
Location is great! Room is clean and advance with Google Nest! Buffet breakfast is good with a variety on level 18. Happy to stay here for our two days trip in Batam.
Terjemah
Pengguna Tanpa Nama
Bilik Deluxe
Menginap pada Dis 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jan 2025
Pros
Good location with many varieties of food around the hotel.
Room and hotel is clean.
Service is good.
Cons
Corridor music is on the louder side, started quite early affecting our sleep.
Terjemah
Benjamincjm
Bilik Deluxe
Menginap pada Nov 2024
Melancong bersama rakan
18 ulasan
4.5/5
Hebat
Disiarkan pada 1 Jan 2025
Good location and clean hotel. Newly open. Room size is decent and issue with slow check in. Otherwise, everything is great!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Benjamincjm,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Pengguna Tetamu
Bilik Deluxe
Menginap pada Nov 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Dis 2024
Great new hotel. Lovely and pleasant service by staff including front desk, housekeeping and breakfast restaurant. Only issue is the only 2 lifts servicing 210 rooms 18 floors. Can be challenging during morning checkout with guests proceeding for breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Yap
Bilik Deluxe
Menginap pada Nov 2024
Keluarga
4 ulasan
2.7/5
Disiarkan pada 8 Dis 2024
I have booked 2 rooms and the check-in time is 3pm, but only manage to get 1 room by 3pm, but the other room by 5pm.
The room found big leak from aircon and heater is not working the next day. I try to get help from reception immediately, but nobody turn out. So I had no choice to look for cleaner whose doing cleaning at the same floor. And the problem only fixed after 3 hours repair.
Feel really disappointed on this recommended hotel from trip.com.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Yap,Thank you for sharing your feedback. We sincerely apologize for the inconveniences you experienced during your stay with us. We understand your frustration regarding the delay in room availability and the issues with the air conditioning and heater. This is certainly not the level of service we aim to provide.We also regret that the initial response from our reception team was not up to standard, and we appreciate you bringing this to our attention. Please rest assured that we are addressing the concerns you raised with our team to ensure that such issues do not recur in the future.Your feedback is incredibly valuable, and we hope to have the opportunity to welcome you back to provide a more seamless and comfortable experience.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
MrSen
Bilik Deluxe
Menginap pada Okt 2024
Pasangan
3 ulasan
4.2/5
Sangat Baik
Disiarkan pada 13 Dis 2024
Good modern hotel, I enjoyed the stay.
Rooms are a bit dark/old-school.
Nice breakfast selection.
Terjemah
Jawapan daripada Pihak Penginapan: Dear MrSen,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
leongtrip
Bilik Deluxe
Menginap pada Okt 2024
Pasangan
70 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Nov 2024
The hotel is relatively new and it's located in the center of Batam. It's surrounding are good as many food courts and massage center with reasonable price. There are nearby Aston hotel and fave Batam hotel. The area quite happening at night
The hotel has many facilities and the breakfasts are good
A 5 star hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear leongtrip,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Pengguna Tetamu
Bilik Deluxe
Menginap pada Sep 2024
Pasangan
4 ulasan
4.0/5
Sangat Baik
Disiarkan pada 21 Dis 2024
The room was cosy and very clean. The bathroom was also sized nicely. Location wise, there were quite a number of food stalls very bear the hotel and quite near to Nagoya Hill Shopping Mall.
That said, the breakfast area can be considered abit small. It showed during the Deepavali weekend where odd and even numbered rooms were given different time slots for breakfast. The kitchen seened unable to cope with the mounting number of guests as there were instances the replenishment took a longer time.
However, overall, my stay at the hotel was a good one!
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Furchester
Bilik Deluxe
Menginap pada Sep 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Nov 2024
Happy with the stay. The room was spacious and clean, everything looked new and well maintained. Location scored the highest point as there were eateries and shopping malls around the areas. Getting Grab ride was also fast and cheap.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Furchester,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Sahilah Hamid
Bilik Deluxe
Menginap pada Dis 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jan 2025
The bed was great n nice view at night
Terjemah
CHGG011474
Bilik Deluxe
Menginap pada Sep 2024
Melancong bersama rakan
25 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Okt 2024
Very convenient location first time went batam and a food court just ground floor at hotel. Lot of choices at food court below
Terjemah
Jawapan daripada Pihak Penginapan: Dear CHGG011474,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Pengguna Tetamu
Suite
Menginap pada Sep 2024
Pasangan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 28 Okt 2024
The hotel is quite new and clean, surrounding with shops and restaurants
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager
Ziang
Bilik Deluxe
Menginap pada Ogo 2024
Solo
9 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Sep 2024
at the center of batam, great view of singapore from the top floor
Terjemah
Jawapan daripada Pihak Penginapan: Dear Ziang,Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Ananda Gentha OetamaMarketing Communication Manager