Nagoya Tokyu Hotel

Good, will be choice in next time

The hotel is located with the great location with 7 mins walk to the Sakae station. About 15 mins walk to Mega Donki and the shopping street. The staff are nice. The room I booked is a bit outdated but well maintenance.

Good service and great location near phamacy shop and several shopping department stores.

It was very nice hotel and great facilities. The breakfast has 2 choice which are international buffet and Japanese food on 2nd floor. You can choose your own prefer.

It was wonderful stay in Nagoya Tokyu Hotel. The building is not new and the room isn’t new but everything is good for our stay. We enjoyed Western and Japanese breakfasts during our stay. One thing that impressed us is that the hotel started breakfast at 4 am in the Nagoya marathon day.. So, it wasn’t expected. Thank you for the hotel. The room service menus are typical Nagoya specialties. Even though the food prices were a bit high, we had to order the foods because we couldn’t walk around after marathon running.

Room was big. Many eateries beside the hotel.

I always choose Nagoya Tokyu Hotel whenever I stay in Nagoya. The location is excellent, with convenient access to Sakae and the surrounding areas. It is a practical choice not only for short stays but also for business trips. This time, I stayed in a single room, as I have on previous occasions. The room was clean, comfortable, and well maintained. It was quiet, the bed had just the right firmness, and I was always able to get a good night's sleep. The amenities provided were complete, and I had everything I needed during my stay. I also truly appreciate that my requests are always properly understood and accommodated. However, there is one area that I hope could be improved: the front desk service. On several occasions, especially with some younger female staff members, I felt that the response could have been warmer. For example, when asking a question or making a request, there were times when the staff continued working on the computer or their task while responding, even when checking the computer did not seem necessary. This gave me the impression that the staff member was not fully engaged with the guest. The front desk is the place where guests form their first impression of a hotel. Even a brief moment of stopping the task at hand and facing the guest directly would make the service feel much more welcoming and professional. Overall, I greatly appreciate the hotel’s excellent location, comfortable rooms, and the fact that my requests are consistently handled well. If the front desk experience could be improved further, this would become an even more satisfying hotel that I would be happy to continue choosing for my stays in Nagoya.

Excellent hote

The room is quite spacious. The furnishings felt a bit dated but the housekeeping crew did a nice job of keeping the room very clean. My only complaint was that you cannot turn on the air con during winter time, because the thermostat was locked. Even after we had turned off the heating, it was still hot and stuffy. The window can only be partially opened, so the staff brought us an electric fan. Thumbs up to the staff for their impeccable service. All our requests -- whether it was making a dinner reservation, fixing a leaking faucet or booking a taxi to the bus terminal -- were attended to promptly and competently. The hotel is in a convenient location.There is a 24-hr drug store and a FamilyMart just around the corner. The bus terminal at Oasis 21, Sakae Station(Subway), Sakaemachi Station (Meitetsu Seto Line), Hisaya-odori Park, Mirai Tower and several department stores are only a few blocks away. The drop-off point for the airport limousine is right in front of the hotel, though you have to go to the bus terminal to board the bus bound for the airport.