Ulasan Ngong Hills Hotel

Not the first and not the last stay over there. It is a stable and reliable hotel. Nice place if you need to have meetings (can take a seat in the restaurant with quite affordable prices. Reception is very helpful. Wi-fi can be rated as 3 on 5* scale. Housekeeping is doing their best to keep the rooms tidy and clean. Location is convenient with plenty of stores around No problem with hot and cold water. Shower is nice. . View is as well not bad).

環境很好，性價比高

My husband and I stayed at this hotel for 5 nights. Our first night was wonderful. We had a housekeeping issue the 2nd night and had to move to a different suite on the same floor. The housekeeping supervisor Mr Cephas was very kind and professional in solving our issues. The staff is friendly, the food is not bad. I must say though that the hotel could do better as far as paying attention to details. Shower glass doors, water drainage in the shower was too slow. Hallway carpet had stains that could easily be cleaned to give guests a 4 star experience.

The property need to have a better Internet system, and they need to let people be aware that they are responsible for their driver to and from the airport. Other than that the hotel is in a great location. The restaurant food was great and the staff was outstanding they had a lot of respect from the people that let you in the gate to the ones twho prepare your food to the one who clean your room to the ones at the front desk, I enjoyed everything about my stay at this hotel. I stayed there for 12 days and my stay was amazing. This hotel had the best staff I ever meet. I love the way everyone greeted you on a daily basis.

Was a bit crazy cz the staff did not know exactly what to charge and what was booked.

I really enjoyed the accommodation, the room was neatly arranged and clean at all times. The receptionist was very friendly and helpful.The whole team general was welcoming and providing the best services there is. Looking forward to visit again.

Received the best service from Lilian. She patient's responded to our needs, and represented the hotel very well, exceptional customer management skills. The food is okay, tasty and prepared fresh. Keep it up

Have stayed at Ngong Hills numerous times. Stay has always been excellent! Great location, good restaurant, friendly, attentive staff. Clean rooms. Close to restaurants, grocery store to pick up supplies or snacks. Great free breakfast!! Always look forward to returning. Front desk very helpful.

Rooms are super clean ,the conference hall well ventilated, and food was woow in good temperatures and in time, funny how I couldn't wait for meal time.Good work can't wait to be back, I left the place happy 😊

Amazing hospitality and friendly staff. The rib platter was especially delicious. We also enjoyed the extensive drink menu with the variety of cocktails to choose from. Would definitely visit again and again.

Was good and convenient for my needs.

We recently visited Ngong hills on a business trip to Kenya. Located just out of the city (CBD Nairobi), the hotel offers probably one of the best accommodations in Nairobi. The vibrant and engaging area has many dining out and shopping options. The rooms are comfortably spacious, with a neat and clean bathroom. Additonally, the kenyan breakfast buffet is sumptuous, with various options. The decor and interior are classically elegant and superbly maintained. I did appreciate Samuel from the desk who was really helpful during our stay, recommended to visit once again for a vacation with a number of places and sights to see and thinking about it I just can't wait to experience this wonderful Kenyan hospitality. Thanks a bunch!!!

The place was good and i give 90% as overall score, the food was good, the ambience was good, rooms are good, the place is cool and nice. No noise. However, I feel that the smoke sensor should only detect the specific room to avoid inconveniencing other guests. 2. Though the beddings they were torn. Kindly arrange to replace 3. The bathroom drainage system is too slow in releasing water hence much water is retained while still bathing. Kindly check on that. Otherwise the stay was okay

We enjoyed our stay, everyone was very nice and professional. Food was my favorite part ;). We attended a conference here and the auditorium was always very nice and the breaks with good snacks and tea.