Ulasan Hotel Lestelle - Self Check-IN

Nice location. Simple self check in process. I got no PIN code for opening the door outside. And the lift is a weird one. My room is on the 5th floor, and it’s actually a cabinet with beams above. If you’re higher than 1.75 m, you should consider your head’s feelings.

This is the worst hotel experience of my life. The room is in the attic on the top floor, and the clock tower next to the windows you can clearly hear the ringing of the bell on the hour, once every 15 minutes, twice every half hour, and several times on the hour at night. Very harsh and unable to sleep. The rooms are not very clean and the facilities are old. This price is not cost-effective, very not recommended

The worst experience ever! Too close to the rooftop and the room smell not good! Also, the wall and the light is not good enough! Everything was not pleased! Wanna leave when I came into the room! Never choose this hotel if you travel alone!

也別特別差 攜程收取了我的錢 結果我到了店還要付款253瑞士法郎也就是2000人民幣 而且是全自助 前台一個人都沒有 害得我在海外不會操作 冷風裡足足站了一個小時 酒店隔音也超級差 外面上樓梯的聲音都一清二楚 根本沒入睡過 現在回國已經過去60多天了 到現在收取的我那筆預付款都沒退我

ทุกอย่างดีมาก เงิศสุดๆๆไปเบย ทุกอย่างดีมาก เงิศสุดๆๆไปเบย

The place is convenient and located near the Chapel Bridge but it gets noisy early in the morning at around 7.30am.

The hotel is exceptionally placed in the old town of Lucerne, with an excellent bakery 10 m away. Unfortunately, it’s not suited to heat waves. The fan was tiny and windows opened to a noisy, hourly church bell ringing square. So if you really need sleep, book somewhere with aircon. The self check in was efficient, but any further emails regarding broken showers and fridges went unanswered.

The lobby is a restaurant with worn dirty rug. The self check-in didn’t work and I paper posted on box said to ask a restaurant employee. The room was extremely dirty. The floors were blackened and there wasn’t even handsoap. The shower had mold around the bottom and splatter is some sort on the walls. The bed was a 3” foam mattress w 2 twin blankets laid out like sleeping bags on the king bed. There was a small fan in the room but we had to close the windows due to large drunk people outside of the hotel past midnight. Dirty dirty dirty hotel.

The location of this hotel is very convenient. However, the room we got was very small and stuffy all the time, but that is only because there is no AC and it was hot outside. It would be perfect for a solo traveler, two at most. The room had small windows that you can open, but the view was blocked by another building (not all of the rooms have this view). You could hear when people walked up the stairs outside the room and the people staying above us. Overall, it was not a bad experience for a two night stay.

Collected the key from the restaurant downstairs. The Japanese Auntie is very helpful. Location is best and lot of shopping and restaurants.

There is someone to assist in check-in if you arrive during the day. Be prepared to carry your luggage up one flight of stairs to reach the elevator. We were focused on value and location, and Hotel Le Stelle delivered. When I had to go back to retrieve a forgotten item after check in, there was a process in place for that, even without someone on property, which was great! A couple of things to be aware of: 1. The sign is the same color as the wall, so it can be hard to spot. 2. Taxis won’t drop off/pick up right at the hotel due to its location in a pedestrian area. If you have lots of bags, this means hauling your luggage further.

Good spot in town but it was loud. They were doing construction first thing in the morning. Room was hot. You couldn’t cool it down until the sun went down and the bathroom was leaking water under the toilet. Not to mention there was no soap to wash your hands. not my favorite place I’ve stayed in the city. Will be going elsewhere next time.

The self check in was a seamless process. The location is great and easy to walk to shops and restaurants. However, the shower head was awful, you can’t shower hands free, there’s nowhere to put your soap bottles and the water leaked out everywhere into the the bedroom floor so it was wet everywhere! You can also hear the ringing bell from a nearby church at night. There is a lift in the hotel but it is very slow so be aware you might need an extra few minutes to wait for it.

Property is in older building. Self checkin was ok but makes you feel like your at Mac Donald’s. lift for bags was extremely small and did not go to ground floor and stairs are narrow and tight. Room was small even for Europe, there was a fridge which was nice. Was a one night stop over and was fine for that duration.