Hotel berhampiran Grue Titan Jaune, Nantes

The hotel was a little further out than I expected as it says central, also the room we were given was lovely but a few things need improving, the bathroom stunk of garlic when we arrived, just the bathroom and it went on opening the door and spraying perfume after a while but smelt liked they cleaned it with garlic oil, also there is no fan or air-conditioning and it was very warm, we had the windows open but both my daughter and I got eaten alive by mosquitos so a fan in the room would be helpful! Also was very noisy outside, building works opposite at 7am and uni students opposite the other way laughing and singing till the early hours so not much sleep between the noise, Hest and mosquitos! The actual room is lovely, with a kitchen area but just a few improvements would make it better.

This apart hotel is in an ideal, quiet location, 10mins walk down into the centre of the city. Three good restaurants and a small supermarket within 200m. Very good value, clean, functional, everything you'd need for a few days stay. Limited, but adequate cooking area with fridge, coffee machine, oven, hob, microwave, but no kettle or toaster. Bathroom good, but no toiletries provided. We got into the private underground car park, at Euro10/day, but perhaps not big enough for all guests?

Excellent surprise for this hotel conveniently located between Nantes city center and on the way to the airport if catching a plane. I booked a one-night stay (04th - 05th December 2021) also based on the positive reviews read on Google and ***********. My stay in room 304 was extremely pleasant as the room is perfectly located on the courtyard, providing a quiet surrounding. The room itself is big and I was particularly impressed by its cleanliness. Furthermore, check in and check out at reception was very smooth and handled professionally. Talking to the reception team, it is obvious they genuinely like their job in the hospitality business. Their commitment, all the more resounding in this time of uncertainty, is pleasant and warm to witness. Next time in Nantes, I have found my preferred hotel :-)

Very nice staff, pretty hotel, right across from the gare and tram, around the corner from the castle and old town center. Those are the “goods”. However, we were given family room 111 which faces the street. The air conditioning was not working well, and when we opened the windows, there was the sound of the train, people fighting, or couples. We asked to have the air fixed but were just as uncomfortable the second night. The “rooms” are separated by sliding bamboo curtains, which made it impossible to sleep until the last person went to bed. Breakfast was very sp**** at the €14 per person charge. But reception staff was impeccably nice. I think we would choose a real hotel with real beds and real doors next time.

Habitué d'un hôtel 2* assez proche mais sans ascenseur, j'ai choisi cet hôtel Astoria 3* à l'occasion d'un voyage avec mon épouse et ma fille pour ”leur offrir un peu plus de confort”. Mal m'en a pris. D'une part, les chambres de l'hôtel Astoria sont petites, aménagées sans aucun goût, quelques petites étagères en guise d'ameublement, une salle de bain réduite avec une douche étroite et sans rideau ce qui permet d'inonder la salle de bain à chaque coup. Pour cette venue, l'ascenseur était un point important, eh bien l'ascenseur était en panne ”depuis hier” (une classique dans les réponses de ce type) et n'a pas été remis en marche durant notre séjour, ce qui ne s'est même pas traduit par ”un geste commercial” de la part de l'hôtel. Quant au petit-déjeuner, le choix est maigre pour les 11 euros demandés. En résumé, un séjour beaucoup plus cher que d'habitude pour 1* de plus et du confort en moins.

Bien et calme

Très dessus, à Eviter même à fuir. Pour un déplacement professionnel de 5 nuitées (du 30/10 au 04/11), j'ai réservé deux chambres le 23/10 à 18h30 par téléphone, le prix annoncé était pour deux chambres à 412€50, trouvant ce prix très interessant j'ai repassé un appel à 19h00 pour confirmer les conditions ce que la personne m'a bien confirmé. mon sejour une fois terminé je passe à l'accueil la personne me dit qu'elle ne trouve pas la deuxième chambre dans son logiciel et qu'elle doit cherché plus. après vérification elle fini par trouver et m'annonce le double en tarif, lui expliquant la situation elle me dit qu'un stagiaire a déjà fait cette erreur et qu'elle allait voir avec pour ne pas refaire cette erreur mais qu'elle va tout de même débiter mon compte du double du prix annoncé. Je trouve ça malhonnête, car si dès le début on m'aurait annoncé ce prix je n'aurai peut-être pas réservé surtout que d'autres hôtels sont dans le secteur avec des services meilleurs. Concernant les chambres elle ne sont pas exceptionnelles, avec un réel défaut d'isolation, une des chambres avait même un problème de chauffage... Bref très déçu de ce séjour et de ce traitement.

I absolutely would not recommend this hotel for anyone! We stayed at this hotel recently and were disgusted with the conditions! The rooms were dirty, the bathrooms grout was yellow and dirty with poo on the wall next to toilet. After a long travel and 44 degree heat when we checked in the hotel took 300 euros from our card, in their words to pay for ”damages”. I disputed this as I didn't agree with such a large amount being taken for a security deposit. They told me it would be refunded on check out and the receptionist was rude and did not care. This amount was not for charges to the room as when I checked out I had to pay for a coffee and taxes separate on top of the deposit! When we checked out they would not refund the money and I had to stand and argue with the rude reception staff for 30 minutes before they would refund in front of me. When we went to the room, the air con was broken and the thermostat to change the temperature was damaged with all the buttons broken out. If they are taking £300 for damages this should have been fixed and the room should not have been allowed to have people stay in it. When I complained they took about 3 hours to change our room and then instead of giving me the keys gave the keys to my son who had no idea what was happening so didn't tell me about it! I questioned them as to why they were giving the keys to a child and not an adult and they were rude and did not care. When we moved rooms the room was dirty too and there was an ant infestation. All night and the next morning we were killing ants and found them crawling over our clothes and belongings and then found ant powder all over the floor. clearing the hotel has an ant infestation that they already know about so we shouldn't have been put in that room and also I then had to keep my1 year old baby away from the dangerous chemicals! This is disgusting and the hotel should be removed from sale!!