LHP Napoli Palace & Spa

Ulasan LHP Napoli Palace & Spa

LHP Napoli Palace & Spa

Viale di Augusto, 74, Naples, Campania, 80125, ItalyLihat Butiran Hotel
LHP Napoli Palace & Spa
LHP Napoli Palace & SpaLHP Napoli Palace & SpaLHP Napoli Palace & Spa
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.3/5
Sangat Baik
64 ulasan
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.2
Perkhidmatan4.4
Kebersihan4.3
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Semua ulasan(64)
Ulasan positif(43)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(6)
jodie
Bilik Double atau Kembar Superior
Menginap pada Jul 2024
Keluarga
4 ulasan
3.7/5
Disiarkan pada 28 Jul 2024
Hotel is beautiful, could have a few sunbeds on the roof as no where to lay just sit. However the location is literally in the ghetto, it’s a run down area with nothing around you and you don’t really want to be venturing out at night in Naples or the local area
Terjemah
Pengguna Tetamu
Bilik Klasik
Menginap pada Okt 2023
Pasangan
1 ulasan
4.5/5
Hebat
Disiarkan pada 11 Okt 2023
Excellent hotel with great service. Tastefully decorated, room and bath are very modern and comfortable.
Terjemah
Pengguna Tetamu
Bilik Double atau Kembar Superior
Menginap pada Jul 2024
Keluarga
4 ulasan
1.8/5
Disiarkan pada 19 Jul 2024
完全配不上五星，衞生狀況比較糟糕，廁所地板不夠乾淨，能看見小蟲子。
Terjemah
oliviawei11
Bilik Double atau Kembar Superior
Menginap pada Jun 2024
Melancong bersama rakan
32 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Jun 2024
除了房間有點小，價格有點小貴沒毛病
Terjemah
Miguel S.
Bilik Deluxe
Menginap pada Mac 2023
Melancong bersama rakan
1 ulasan
2.2/5
Disiarkan pada 3 Apr 2023
No es un hotel de 5 estrellas. Ni siquiera de 4. El trato del manager inaceptable. Trataron de darnos una habitación peor que la pagada. Solo con la intervención de Trip nos lo arreglaron . Se rompió un adorno barato (ver foto) que tenían en la mesilla de noche y me hicieron pagarlo (20€). El Hotel es inaccesible para las personas con movilidad reducida: 14 escalones hasta que llegas al ascensor. La comida de baja calidad. Huevos revueltos fríos y apenas fruta. El spa carísimo y no incluido en el hotel. También inaccesible: 12 escalones. No hay espacios comunes para estar fuera de la habitación. Apenas un par de sofás en la entrada y en un pasillo.
Terjemah
Mengjuejue
Bilik Junior King
Menginap pada Mei 2024
Melancong bersama rakan
8 ulasan
4.2/5
Sangat Baik
Disiarkan pada 6 Mei 2024
酒店大小還行，就是距離市中心太遠了，啥也沒有，打車一次20分鐘左右。服務還可以
Terjemah
Alessia
Bilik Klasik
Menginap pada Jun 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 5 Jul 2024
Bellissimo e pulito
Terjemah
Taiyang～jiejie
Bilik Klasik
Menginap pada Ogo 2024
Solo
75 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Ogo 2024
非常舒適的酒店，spa也很舒服
Terjemah
skyfly
Bilik Double atau Kembar Superior
Menginap pada Nov 2023
Solo
27 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Dis 2023
非常好非常好
Terjemah
Pengguna Tetamu
Menginap pada Jun 2024
Pasangan
3.0/5
Disiarkan pada 30 Jun 2024
The service in the hotel was quite poor. The night we arrived the bar and restaurant were both closed, this was very disappointing as we had planned to stay in the hotel that evening as we had been travelling for the day. It turned out that the restaurant was closed for the duration of our stay and there was no food available until 19:00 each day, meaning that when we wanted to avail of the pool and terrace we had to leave to get lunch. The terrace had chairs and couches but no sun loungers. There was a middle aged man in a suit working there each evening, I believe his name was Antonio. He was very unpleasant. Our room was only cleaned after our first night. The following day our bins were emptied but the room was not cleaned. We received a turn down service on only one night and for some reason our dirty towels were refolded rather than replaced (we knew this as one of them had a tear in it). Our sheets were not changed even though there is a notice in the room saying that they would be changed after our third night. Also the hairdryer in the room was extremely poor. Breakfast served in the morning offered pastries, yoghurt, fruit, ham, cheese and a small hot food offering. There were additional items such as fried/poached eggs that you could order for an extra charge. The rooftop terrace was a sun trap with a large pool and towels available.
Terjemah
Pengguna Tetamu
Menginap pada Apr 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 19 Apr 2024
Excellent hotel. Beautiful room and the service was great. We got a free bottle of prosecco for booking direct. I would definitely stay again. Also it's not to close to the main town so it's not loud or busy. We were given a breakfast basket in the morning as we did not have time for breakfast.
Terjemah
Pengguna Tetamu
Menginap pada Apr 2024
Pasangan
5.0/5
Luar Biasa
Disiarkan pada 17 Apr 2024
Beautiful hotel just around the corner from Diego Maradona stadium and 2 minute walk to train station. Rooms are spotless and comfortable. The staff (especially Anna) could not have been more helpful and friendly during our 2 night stay. Highly recommend!
Terjemah
Pengguna Tetamu
Menginap pada Mac 2024
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 5 Mac 2024
Very nice hotel. Staff was very welcoming and friendly. Room was spacious and clean. Breakfast was very good. It is located a few blocks away from the Diego Maradona stadium, so it is ideal if you are attending a match. We did so, and it was so comfortable to just walk outside the stadioum and be in the comfort of your room in 5 minutes. Although it is not in the city center, it is in a calm and nice area, away from the intense hustle and bustle, which we found very important. There are several buses and train/metro nearby, so you can easily reach the city center in about 20 mins.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2024
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 2 Mac 2024
It is a hidden gem in the City away from the hustle and bustle of the noise. It is a lovely building with an excellent fast food low budget restaurant next door and a supermarket down the next square. I do believe that there are many things that need improvement such as the rooms have no temperature control, Having an espresso machine is a nice touch but no espresso, room slippers is a must in a spa hotel. Breakfast was very good and dinner was wonderful. Reception staff were very helpful with local area advise. Generally this is a very good hotel and i would defiantly visit again.
Terjemah
Pengguna Tetamu
Menginap pada Feb 2024
Lain-lain
3.0/5
Disiarkan pada 12 Feb 2024
We are just home from a 3 night stay in the Napoli Palace and Spa. The hotel is stunning, well located, outwith the busy city centre but less than a 5 minute walk from the nearest Metro station and close by the football stadium. The staff were all welcoming and attentive and were always happy to help with any requests we had. The room was a generous size and the free upgrade for booking directly on the hotel website was a very welcome touch. The bathroom was stunning and spacious with a rainfall shower. There was a balcony and the window was equipped with an electric shade which was a nice touch. We could not figure out how to work the air conditioning and as a couple from Scotland this meant it was stifling in the room (Yes even in February) We booked the Wellness package which included a "half board" dining plan and SPA access - the reason this review is only 3 stars. Half Board at this hotel is NOT half board, it is bed and breakfast with dinner 1 night of your stay - this is not made clear on the website, booking confirmation or on arrival at the hotel. The restaurant was always quiet (one or two tables in dining during our stay) so I cannot fathom a reason why they cannot include a proper half board option. The dishes served a la carte in the restaurant were pretentious and overpriced, it would be much busier if they served a simple Napoli style pizza/pasta menu at reasonable prices (The pizza restaurant next door was always busy and served delicious food). It is sad to read the reviews of a hotel with restaurant all comment on the food a neighbouring establishment. Breakfast was nice but a limited selection. SPA access - the spa is small but lovely and convenient, however, the SPA access included with your upgraded package is 1 x 60 minute session per person throughout your entire stay, not unlimited as you might expect. Additional time in the SPA can be purchased at 35 Euros Per person for 60 minutes use. They also offer beauty treatments which I can't comment on as I didn't partake. Overall we had a lovely experience here, the one thing that would have improved it tremendously was better clarity regarding the half-board and spa entry.
Terjemah