With a stay at H. G. Boutique Toledo Napoli Centro in Naples (Naples City Centre), you'll be a 5-minute walk from Port of Naples and 9 minutes by foot from Via Toledo. This guesthouse is 0.5 mi (0.8 km) from Molo Beverello Port and 0.5 mi (0.8 km) from Spaccanapoli.
The front desk is staffed during limited hours.
Make yourself at home in one of the 7 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include safes and desks.
2022.07.01
We stayed at HG boutique hotel Toledo with 2 persons in the end of June 2022. The check in went smooth and was at a separate reception location, about 10 min walk from the actual hotel. They offered to bring us to the hotel by car, but we chose to walk. The hotel was located in the middle of the city centre, which was very nice! The room was clean, with a nice big bathroom and balcony overlooking the centre. Check out was very easy, as we only had to leave the keys in a basket. Overall we were very happy with the experience staying at HG boutique hotel Toledo!
Terletak di Naples (Pusat Bandar Naples), Hotel Colombo hanya 4 minit berjalan kaki dari Spaccanapoli dan 14 minit berjalan kaki dari Bawah Tanah Naples. Hotel ini berada 2.1 km dari Muzium Arkeologi Nasional Naples dan 2.6 km dari Castel Nuovo.
Kecapi pemandangan dari teres atas bumbung dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma. Hotel ini juga menampilkan perkhidmatan rencam, televisyen di ruang bersama dan dewan bankuet.
Dapatkan santapan anda di salah sebuah daripada kedai kopi atau kafe di hotel, atau pilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk stesen komputer, daftar masuk ekspres dan daftar keluar ekspres. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 24 bilik tamu yang menampilkan peti sejuk dan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
PPengguna Tanpa Nama2023.11.03
The hotel is small, run by some very friendly and helpful guys. Our room was big enough, very basic with a small TV, desk, tiny balcony and shower room. If we were just talking about the room and hotel itself, I would highly recommend it for the price.
The location is great for the train stations. Apart from that the neighborhood is not great. There were *********** stood on the street outside our window and there were human faeces in the street. This isn't the fault of the hotel, but I feel that I should tell people as for some this may ruin their trip.
Dengan penginapan di Hostel Mancini Naples, anda akan berada betul-betul di tengah Naples, hanya 4 minit berjalan kaki dari Spaccanapoli dan 13 minit berjalan kaki dari Bawah Tanah Naples. Hostel ini berada 1.1 km dari Muzium Sansevero Chapel dan 2.6 km dari Via Toledo.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan. Ciri-ciri tambahan di hostel ini termasuklah televisyen di ruang bersama dan mesin layan diri.
Sarapan masakan tempatan percuma disajikan pada setiap hari dari 7:30 hingga 9:30.
Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi.
Selesakan diri anda di salah satu daripada 11 bilik berhawa dingin yang menampilkan peti sejuk dan ketuhar gelombang mikro. Sediakan makanan anda di dapur berkongsi/bersama. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi dilengkapkan dengan pancuran mandi dan pengering rambut.
PPengguna Tetamu2023.01.30
The 5 bed female dorm was quite spacious and the ensuite bathroom was quite big, and both were very clean. The buffet breakfast included in the price was varied and delicious. The staff gave me useful advice for my trip. It was really easy to drop my bag off in the morning of check in and pick it up on the evening of check out without having to warn in advance. The location is perfect for taking the Circumvesuviana train to Sorrento or Pompei, or for any train leaving from Central station. The hostel has CCTV around, and I felt very safe there. The rules of the hostel were clear and reasonable. Whilst it's location is central, it is necessary to cross a few busy roads to get to it (especially if you come from Central station or Circumvesuviana) It is also not so well sign-posted but you just need to look carefully for the street number and street name. This hostel doesn't organise parties, bar crawls or evening events but is a place where you can get a good nights' sleep.
Bagus
50 ulasan
4.0/5
Harga bermula
HK$ 230
satu malam
Semak Ketersediaan
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Dengan penginapan di Hotel Garibaldi, anda akan berada betul-betul di tengah Naples, hanya 4 minit berjalan kaki dari Spaccanapoli dan 14 minit berjalan kaki dari Muzium Sansevero Chapel. Hotel ini berada 1.2 km dari Bawah Tanah Naples dan 2.7 km dari Via Toledo.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan mesin layan diri. Tetamu boleh menumpang naik pengangkutan ulang-alik kawasan (dengan surcaj) ke destinasi berhampiran.
Dapatkan sesuatu untuk dimakan di bar/deli snek atau menjamu selera di dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:30 hingga 10:30 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, daftar masuk ekspres dan daftar keluar ekspres. Dengan membayar surcaj, tetamu boleh menggunakan pengangkutan ulang-alik dari lapangan terbang ke hotel (tersedia 24 jam) dan pengangkutan ulang-alik terminal kapal persiaran.
Selesakan diri anda di salah satu daripada 18 bilik tamu yang dihias secara berasingan serta menampilkan bar mini dan televisyen skrin rata. Bilik mempunyai balkoni persendirian. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet.
PPengguna Tetamu2024.06.30
Very friendly staff who helped when I had my phone stolen in Pompeii. They really went out of their way - kept my baggage on the day of leaving. The room was very nice and the bed was firm. Good central location. I highly recommend if you're only in town for a few days and on a budget.
With a stay at UNAHOTELS Napoli, you'll be centrally located in Naples, within a 5-minute drive of Molo Beverello Port and Port of Naples. This 4-star hotel is 1.8 mi (2.8 km) from Piazza del Plebiscito and 8.4 mi (13.6 km) from Mount Vesuvius.Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional amenities at this hotel include concierge services, a television in a common area, and a banquet hall.Satisfy your appetite for dinner at the hotel's restaurant, UNA Restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.Featured amenities include a business center, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 89 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and bidets.
KKelvin2023.04.16
Hotel staff were exceptionally helpful and friendly. I truly enjoyed my whole stay at this hotel. Room was clean and location was excellent (just next to Centrale train station). Strongly recommend to all travelers planning to come Napoli!!!
Dengan penginapan di Hotel Vergilius Billia, anda akan berada betul-betul di tengah Naples, dalam lingkungan 5 minit memandu dari Via Toledo dan Spaccanapoli. Hotel ini berada 3.7 km dari Pelabuhan Naples dan 3.9 km dari Piazza del Plebiscito.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan televisyen di ruang bersama. Hotel ini juga menampilkan dewan bankuet dan mesin layan diri.
Nikmati masakan Mediterranean di Ristorante Re Davide, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Hilangkan dahaga anda dengan minuman kegemaran anda di bar/ruang istirahat. Sarapan Eropah disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan meja/kaunter hadapan 24 jam. Ada rancangan acara di Naples? hotel ini mempunyai ruang berukuran 538 kaki persegi (50 meter persegi) yang terdiri daripada ruang persidangan dan sebuah bilik mesyuarat.
Selesakan diri anda di salah satu daripada 68 bilik tamu yang menampilkan bar mini. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
NNate Kingsbury2022.08.01
I really liked the Piazza Garibaldi location. I got off the train from Rome at night and was able to walk to this hotel in under 5 minutes. Woke up in the morning, got a coffee and a croissant from Via G Pica a block over, then spent my day walking down Via dei Tribunali. It's about a mile down that road to get to Museo Archeologico Nazionale, but along the way checked out Pio Monte della Misericordia (with its famous Caravaggio masterpiece Le sette opere di Misericordia), the Duomo, Cappella Sansevero, and took one of the archeological tours. Then came back and had dinner at one of the many lively restaurants that line the street along the Piazza.
You won't find this place in any tour book, but the accommodations were a good value for the price and a nice strong air conditioner kept me pretty comfortable during the hot summer nights.
Dengan penginapan di B&B Hotel Napoli, anda akan berada betul-betul di tengah Naples, dalam lingkungan 5 minit memandu dari Via Toledo dan Pelabuhan Naples. Hotel ini berada 0.8 km dari Spaccanapoli dan 3.1 km dari Piazza del Plebiscito.
Nikmati pemandangan dari taman dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam.
Nikmati sajian yang memuaskan di Cavour yang disediakan untuk tetamu B&B Hotel Napoli. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan meja/kaunter hadapan 24 jam.
Inaplah di salah satu daripada 96 bilik tamu yang menampilkan TV Pintar. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan pancuran mandi menampilkan bidet dan pengering rambut.
SSusan2024.02.15
The bed is super comfortable, the breakfast is great and it's nice having a little balcony. Trip.com says the room has a kettle but it doesn't. In the winter it would be nice to have a kettle as well as slippers to walk on the cold marble floor, especially since I can't control the heat as it's controlled by the front desk. The front desk staff are very helpful with ordering taxis with flat rates so you won't get cheated.
Dengan penginapan di Grand Hotel Europa, anda akan berada betul-betul di tengah Naples, dalam lingkungan 5 minit memandu dari Via Toledo dan Spaccanapoli. Hotel ini berada 5.3 km dari Pelabuhan Naples dan 4.2 km dari Piazza del Plebiscito.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar. Ciri-ciri tambahan di hotel ini termasuklah ruang tamu bersama, dewan bankuet dan mesin layan diri.
Nikmati masakan Itali di La Falena, sebuah restoran yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) yang ditawarkan. Sarapan Eropah disediakan pada setiap hari dari 7:00 hingga 10:00 dengan dikenakan bayaran.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, daftar masuk ekspres dan daftar keluar ekspres. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan 4 bilik mesyuarat.
Inaplah di salah satu daripada 89 bilik tamu yang menampilkan televisyen skrin rata. Katil anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan bidet dan pengering rambut.
PPengguna Tetamu2023.03.11
The bar to have drinks in the evening is filthy, dirty table linens that are not linens, had marks that has been used and spilt drinks or food. The chairs and table feels and looks dirty, we took our drinks in our room instead. The breakfast has no cooked food just hard boiled eggs, bread are hard, people have to queue to wait to be served by 1 waiter, you cannot take from the table, waiter has to serve even coffee. It’s scary around the hotel, police are always there, dodgy shops around. Stay nearby or at hotels around Ovo Castle. It’s too dirty aroung Gibraldi station where this hotel is located.
Apabila anda menginap di Hotel Lento in Melito di Napoli, anda akan berada berhampiran dengan lapangan terbang, dalam lingkungan 15 minit memandu dari Via Toledo dan Pelabuhan Naples. Hotel ini berada 12.1 km dari Piazza del Plebiscito dan 12.3 km dari Pelabuhan Molo Beverello.
Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan dewan bankuet.
Di Hotel Lento, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat.
Kemudahan yang ditampilkan adalah termasuk stesen komputer, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Inaplah di salah satu daripada 22 bilik tamu yang menampilkan Televisyen LCD. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
Apabila anda menginap di Hotel Casal dell'Angelo di Marigliano, anda akan berada dalam lingkungan 10 minit memandu dari Katedral Nola dan Pusat Komersial Vulcano Buono. Hotel ini berada 24.2 km dari Pelabuhan Naples dan 25.2 km dari Via Toledo.
Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang terbuka dan pusat kecergasan. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan dewan bankuet.
Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Hotel Casal dell'Angelo. Sarapan bufet percuma disajikan pada setiap hari dari 7:00 hingga 10:00.
Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, surat khabar percuma di lobi dan meja/kaunter hadapan 24 jam. Ada rancangan acara di Marigliano? hotel ini mempunyai ruang berukuran 1346 kaki persegi (125 meter persegi) yang terdiri daripada pusat persidangan dan 4 bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.
Selesakan diri anda di salah satu daripada 52 bilik berhawa dingin yang menampilkan bar mini dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi menampilkan pancuran mandi, kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.
2023.01.31
We have visited this hotel before, a few years ago, a lot has changed, it has been extended and has an extra pool to the rear, meaning there were two to choose from, both the pools were beautiful, we preferred the back pool as you didn't get the road noise, and sadly for two days this was not available to us as there was a private party one day and the next day was having a treatment of some sort, not terrible as we had use of the pool at the front, the staff are very friendly, parking was easy, the bar was relaxing, the room was comfortable, complete with very nice shampoo and gels etc, the mini bar was included and offered Coke, water and a couple of soft drinks, breakfast was nice, would have liked a toaster for the bread. A recommendation, the petrol station across the way has a great bar/coffee area, with lovely local snacks. Essenza Del Gusto restaurant a couple of minutes walk turning left out of the hotel is really excellent! Highly recommended if you are in the area.
Sangat Baik
35 ulasan
4.4/5
Harga bermula
HK$ 582
satu malam
Semak Ketersediaan
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4.4/5
Sangat Baik
RRip RipWe booked feeling a little nervous as we read the various reviews but also hesitated with little experience of a B&B Guest house.
There seemed very few choices in Naples ( Chiaia district) a prime , safer area ; to have a suite with some kitchenette and a very reasonable price.
We were warmly welcomed to our studio suite, spacious , well organised with a lot of thought in the location of design of fixtures and furniture; seating to take breakfast, working desk and or relax on the sofa.
Brightly lit room with big “can open” sound proof windows or option to use the air conditioning system . Views of the nearby residential apar**ents actually helped us feel at home ( even though we were not able to enjoy the Naples sea view)
Bed, mattress , linen and pillows were fine ( for those who require more specific finer finishes should not go to a Guest house)
Bathroom was practical and had all that one needed, with hand held shower and rain shower installed.
Kitchenette had electric stove , coffee maker, kettle , Fridge and utensils. Again sufficient for a 4 night stay.
Any longer an oven or toaster would have been nice to heat up bread.
The highlight worth mentioning, as most reviews have , is Massimo who helped us with recommendations, guided us with a local map, booked day tour to Pompeii, our taxi and so much more..
Honestly, for those of us who have been lucky to stay in 5 star hotels will know that you don’t always get this type of discreet professional reliable hospitality that Massimo has shown us.
If you don’t mind staying at a guest house which may sound daunting , or that the entrance of the building may be slightly off the side street but having read this review will reassure you that the 24 hours security guards and the gated premises made it feel like a home away from home.
Thank you Massimo
and team for keeping our room super clean , daily when we really didn’t expect the service. Likewise appreciated the small touches of receiving disposable raincoats in case of heavy rain on our tour.
CChristutiWhat a wonderful experience!!! The room was just perfect. Extremely spacious room and the tub/jacuzzi was an excellent addition. Bathroom was a comfortable size. Kitchenette was also a wonderful surprise (I don’t remember reading about it when I booked). Mini fridge was perfect to keep water bottle and beverages cold. Very cleaned and beautifully presented. The view from the room was just great and the location couldn’t be more perfect. Walking distance from the port (great as I had planned on visiting Capri and Ischia) and many other sightseeing musts. Also many places to eat and stores around the block. The host was also extremely helpful, charming and attentive. She allowed us to keep our bags in the lobby and do check-in early as we were ready visit and sightsee many places as soon as we got there around noon. She was also of great help after we checked-out, as I accidentally left the car keys in the lobby, I was able to recover them. All in all we had a great experience and time and will definitely stay again. Highly recommended.
PPengguna Tetamu3rd hotel we’ve stayed in on Piazza Garibaldi. The location might be a problem for some as there are a lot of people hanging around in the square and side streets but it felt safe to me. In fact I enjoyed sitting on our first floor balcony 12 feet above the pavement where a lot of locals were hanging out; it added to the charm of the place. It has a tiny ground floor footprint and is accessed via a door in the side street. Pretty unremarkable on arrival. But when you get onto the first floor the corridors and bedrooms are white marble throughout - floor and walls. It does look good but means the corridors are echoey. Room itself is good quality but I have concerns about the bathrooms and particularly the shower. Any interior designer surely knows that wet feet on untreated marble are a nasty accident waiting to happen: the 2 just don’t mix. The marble floor of the shower is downright dangerous; once you’ve rinsed off the shower gel, etc being in the shower is like driving with bald tyres on black ice. There’s nothing to hold onto to steady yourself either. I urge the hotel to provide a Bath mat in each room to mitigate this risk. But for this I’d have scored it 4. Breakfast is taken in the basement and I thought it fine. All the staff we spoke to were pleasant and professional.
PPengguna Tetamu Ho alloggiato dal 15 al 17 aprile 2023 in questo b&b con il mio ragazzo. Inutile dire che non ci vedranno MAI più. Arriviamo in una zona degradata, piena di ragazzi di colore che ti guardano male, svestiti, mal nutriti, che cercavano nei cassonetti e camminavano scalzi. Nonostante questo aspettiamo Paolo , il nostro addetto al check-in, davanti il portone. Erano le 08:30 del mattino, arriva e dice pure che aveva tardato perché era un orario straordinario per arrivare quello, quando noi volevamo lasciare solo i bagagli e andare via. Comunque ci ha fatto pagare e ci ha chiesto 10€ in più per le tasse, noi abbiamo detto che era tutto compreso e non ha chiesto più nulla e poi ci ha aperto la stanza. Stanza carina e normale, peccato per gli asciugamani pieni di macchie gialle, ma noi avevamo le nostre per fortuna. All entrata del B&b si trova una saletta con dei tavolini e delle signore che la mattina preparano la colazione inclusa nel prezzo , di cui noi non abbiamo usufruito perché irritati dai rumori e dalle voci delle stesse alle 07:30 di mattina che purtroppo ci hanno svegliato tutti e due giorni. Per quei pochi giorni di relax che una persona ha, vorrebbe svegliarsi all orario che le pare, ma vabbè . La prima sera usciamo di casa e troviamo dentro il cortile del palazzo su per giù 10 ragazzi di colore chi in piedi chi coricati a terra e chi mangiava. Usciamo e decidiamo di chiamare il proprietario per lamentarci della situazione poco sicura e ci risponde con “non so che dirti” e alla nostra affermazione che potevamo ritornare dopo cena solo accompagnati dalle forze dell ordine, risponde con “se vi fa sentire più sicuri”. Nel frattempo avevamo cercato pure Paolo che dopo averci detto come poteva aiutarci, presentatogli il problema visualizza e non risponde. Non solo, tornati nel B&b e per fortuna c era solo un ragazzo che dormiva davanti il portone, le chiavi non funzionano bene. Cioè non puoi fare neanche di fretta perché devi provare ad aprire 2-3 volte. Noi ve lo consigliamo, ci siamo trovati male e non abbiamo avuto nessun appoggio e aiuto, potevano trovarsi benissimo li solo delle ragazze e essere aggredite.
PPengguna TetamuThe good: Great location, right next to Garibaldi train station. Plenty of places to eat nearby. The lift is great. It does have a slot to put 10 cents in, but if you don't have a ten cent coin, the lift still works. The bad: We had booked and paid for 14 nights to stay at Chez Moi. We arrived on the first day at 6:00 p.m. We phoned the owner, and he sent a woman around. We followed her into the reception area. She then told us we couldn't stay there. After having read other reviews, I thought ”OK we're going to be sent around the corner to the Hotel Poker”, which is what Chez Moi does sometimes. But no, we weren't that fortunate. She repeated that we couldn't stay there. I showed her the proof that we had booked and paid (using both my phone and paper printouts) but she said we couldn't stay. She then escorted us out of the premises and locked the door. I understand that mix-ups happen sometimes, but there's no need to humiliate your guests like that. I phoned our travel company (who had made the booking) and they said they would contact the owner of Chez Moi to sort it out. After a couple of hours, I rang them again, and then a few more times. A couple of times, someone from Chez Moi would turn up and tell us we couldn't stay. I said ”Can you at least give me my money back so we can find somewhere else?” But they would just walk away. We spent most of the night sitting on the steps outside of the B&B with our suitcases. We made the other guests who walked past us feel very uncomfortable. I think they thought we were beggars, and seeing us made them feel anxious. But we were paying guests just like them. Finally at 3:30 a.m., 9½ hours after arriving, I received an email (thankfully I still had a few percent of battery left on my phone) from my travel company saying Chez Moi had overbooked and had no rooms left, and we should find somewhere else to stay. It was too late to find anywhere at that time, but I'm happy to say we did get somewhere else for the other 13 nights. We know the treatment we received at Chez Moi does not represent the rest of the Neapolitan people. We would go back to Naples. But we don't want to go to a B&B that treats its paying guests with contempt. Note to Chez Moi: It seems like you have a nice place, and it's in a great location, but please learn from this experience, and start treating your guests as humans – thank you.
PPengguna TetamuI had a short overnight stay so the location is ideal about 400m walking from the main train station. Although a good location it is not a good area at night, a lot of homeless people but there are also some nice restaurants on Garabaldi Square and good coffee shops nearby for pastries and coffee for breakfast. The Hotel reception is on the 2nd floor of the building, big staircase and as others say no lift. Not good for older people or if you have big luggage to carry. The Checkin was fine, the man explained the basics and took me to my room. The cleanliness was perfect, so clean, plenty of fresh white towels, and bathroom was spotless, no problem there. He also gave me the remote control for the air conditioning and that also worked really great so you could sleep well. Bed was fine, seemed clean also, as someone said Quirky decoration. And surprisingly quiet. So if you aren’t after a fancy hotel room it’s fine. Only Basic liquid soap amenity supplied. The Front door is locked at 8 pm, and the hotel rooms access, they give you a keys to access, so it seems quite safe, closing early in that area is probably a good thing . Easy to walk to the Old Town and all the sights.
PPengguna TetamuSono stata in questa struttura con tutta la mia famiglia allargata per la vittoria dello scudetto del Napoli. Il posto è carinissimo, comodo per il parcheggio, nel cuore di Pompei. In 6 adulti con 3 bambini siamo stati accolti benissimo e le camere erano già sistemate per le nostre esigenze. Abbiamo visitato Pompei, il centro di napoli e Positano in solo due giorni...la signora Anna è meravigliosa, super accogliente e disponibile anche per accompagnare la clientela nei punti strategici della città. Ci ha offerto anche delle verdure fresche del suo orto che sono state graditissime. Sicuramente torneremo in questa casa, perché ci siamo sentiti coccolati da ogni punto di vista. I letti sono comodi e la zona silenziosa. Tutto pulitissimo e i bagni sono accessoriati di tutto e praticamente nuovi. C'è anche un frigorifero in ogni stanza. Super consigliato.
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