Ulasan Wakamatsu Honten

Very polite and warm welcome upon check-in. Room was tiny but very furnished. Conveniently located exactly opposite Naritasan.

Stayed here as we needed to be at Narita Airport at 630am the next day. The area was quaint and pleasant with small shops and cafes. The accommodation was comfortable and clean, our room had no shower (only toilet). We went to the indoor public bath at the accommodation to take a shower and soak in the bath. Overall a great stay! Thanks to the reception for helping us call a taxi in the morning to the airport.

Nice Onsen, very nice staff members, appreciate they have free pickup service from station. Nice view overlooking Naritasan Temple.

位置非常好，著名的鰻魚店，只需步行1分鐘見到，非洲很多美食 酒店一泊二食，價錢非常優惠，相對CP值高，唯獨有點意外是我們3 人的房間沒有浴室，幸好可以去溫泉順便洗澡 職員非常有禮，熱心幫助

多年後再次來到這家日式旅館，沒有太大變化，這個房型面積很大，一泊二食，晚餐和早餐都是在房間裡面用餐，食物非常豐盛，服務細心有禮，有公共溫泉浴場。會再來的！

隔街就是成田山門前新勝寺 風景很好 門口就是表參道 走走逛逛吃吃很方便

생각보다 너무좋습니다 조용하고 잠도 푹잤네요 ^^ 다만 목욕탕이 작은점이 약간 흠이지만 그래도 깨끗하게 관리되고 있는점이 마음에 듭니다

房間雖然舊，但還挺乾淨的，就是走廊有味道，温泉水不是天然的，泡完沒有爽滑的感覺

非常棒，早晚餐也豐富

一如既往的好，支持！

體驗都很好

Absolutely fabulous !! The best way to start or finish your Japan trip !! Lived this Ryokan. Staff are lovely. Rooms are great. I’m keen is wonderful. Area is superb and easy to navigate and find. Really enjoyed our stay and the lovely Breakfast we had the next morning.

Historic old ryokan in Narita. Stayed before leaving Japan. So kind and friendly. Loved the Sensoji view from my room. But you could be waken up by bell sound from temple early in the morning. Ryokan itself is small but no-one was there when we used it. So it's like a private bath. We did enjoy dinner and bf. Just F.Y.I, breakfast is vegan meal. Temple is just steps away so we took a walk after dinner and morning. There are many shops that sell foods, chopsticks, gifts and etc right out side so we did some last mins shopping before heading to Narita airport.

- Musty smelling toilet - Very old fittings and room doors that don't close fully - Friendly staff but poor English overall and unobservant - Old-fashioned owner with very poor customer skills, cannot problem-solve - Bath and water mixer very hard to use as they are very old fashioned - Fridge full of cold drinks, but with no space to put anything except tiny bottles and some small items I was very surprised and unhappy with what the ryokan owner told us today - the last night of our 10-night trip across the wider Tokyo region. Some context first: my flight departs at 6.20pm tomorrow and we have to check out of our room at 10am, as planned. What was unplanned, was that I was only told at 7pm today that they would have maintenance coming so there are 'no staff' and 'the whole ryokan will be closed', so my elderly parents (78YO and 70YO) and I would have to take our 3 large luggage bags with us by 2pm. They will not be able to hold our luggage for even 2 hours until 4pm, nor will they be able to call us a taxi; we will have to walk to the taxi stand ourselves. What is funny, is that as I was negotiating with the owner in the lobby, 4 new guests arrived to check-in. Now, there is a whole hotel with numerous rooms and new guests, but he cannot (will not) hold our luggage for 2 hours more? He proceeded to tell us they 'are not responsible to us for anything once we check out' and that 'there is nothing he can do' and when I said hotels in other countries hold the luggage for their guests after they check out for the same day until the flight time, he said 'this is Japan, not other countries'. Wow. I get it that he's used to running things his way, but this makes for a horrible customer experience. We had booked this ryokan over 6 weeks ago online, so there were many opportunities to tell us in advance of this scheduled maintenance. One great opportunity was yesterday at 5.30pm, when we checked in. Side points are: - Staff are not trained on the safety equipment in the rooms. I had taken the emergency torchlight off the charging mount and instead of the staff reinserting it, I had to figure out how and tell the staff (to his credit he really tried) - Housekeeping were unaware they took my mother's personal spoon by mistake and phew! the translation issues... we got it back though - Housekeeping replaced the tolietries we clearly had no need of, but not the items we used up! Basically they gave us 3 more toothbrushes in addition to the 3 unused, but did not top up the cotton pads. It was all very clearly placed in the bathroom for them to observe. - Creepy horror movie vibes