Pengguna Tetamu
5 Oktober 2022
Did a direct booking at YMCA Tourist Hostel from Sep 30 to Oct 3. A family of 4. We arrived by 2:30 pm. Check in took long and then we were given a room, 156. A room that doesn't guarantee your safety. All walls and ceiling were peeling off. Door was jammed and intercom didn't work. The house keeping has to push from outside and I had to pull from inside to open. I wanted to cancel and exit. I was given another room 161, this was better. The walls didn't peel off, but again, intercom wasn't working, and bathroom didn't have a lock. The roof at the bathroom was shedding plaster and water wouldn't drain properly. I had told that I had an early train to Agra and asked for breakfast to be packed by 6 am. They promised so. Next morning when checked they were still confused if they should give or not as the room wasn't updated in their records. As it was getting late, I had to rush without breakfast. Went to Agra and took breakfast there. Their daily menu is again so limited, it's just bread, poha or puri, omelet, boiled egg, coffee and tea. House Keeping staff were helpful. That's the only plus other than the location. Their in house travel desk charged Rs 2500 for Delhi sightseeing trip and the driver was very unwilling to take was to Qutub Minar. All through he was complaining of traffic. I checked with travel desk for the cost of Airport drop and they said it's Rs 1200. I booked Ola and it costed me just about Rs 300. If there's an option, better avoid this place until they renovate. They take room payment upfront. If you want to stay, check the rooms and then pay. They charged around 5500 for family of 4 whereas Park Inn Radisson IP extension quoted 7000. Not a big difference when you look at the quality and service that Radisson would offer.
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