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5-bintang

The St. Regis New York
4.5/576 Ulasan

The St. Regis New York

Midtown New York|0.66km dari Caffe Linda
Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c

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Lihat Ulasan Tetamu untuk Hotel di New York

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Hilton Club the Central at 5th New York
4.5/5102 Ulasan
Times Square
位置好,離第五大道、時代廣場、洛克菲勒廣場都可以步行前往。服務尚可,需要什麼都可以發短訊讓前台送東西,不過住5晚以下沒有每天打掃的服務。房間舒適寬敞。
The Bernic Hotel New York City, Tapestry Collection by Hilton
4.3/5106 Ulasan
Midtown
Great quality-price ratio! Very clean, great location. A bit noisy, but that's how NY is 🙂
Hyatt Grand Central New York
3.8/561 Ulasan
Midtown
Great location. But the service standards absolutely disappointed. In room telephone was not working and despite repeated complaints it was not repaired through my stay of 4 nights. So basically we had to go down all the way to reception every time we wanted something at the room. From toiletries to food to water. Even the front desk as well as the duty manager simply expressed inability to do anything about it Initially even some of the lights in the room were not working. Clearly one of the worst stays of my life at a big brand hotel All in all a big disappointment
Omni Berkshire Place
4.4/5103 Ulasan
Midtown
room its clean and good .
Pod 51
4.1/5124 Ulasan
Midtown
Hôtel abordable et bien situé, on est proche de tout à NYC. Points négatifs : chambre trop petite et toilettes trop rapprochés du lit. Le réceptionniste nous a demandé de payer une deuxième fois les taxes de séjour alors que c’était compris avec Trip. Sinon très bon séjour merci Pod 51 :)
Hampton Inn Manhattan Grand Central
4.4/5135 Ulasan
Midtown
Great Hotel with Cheerful and Warm Staff. Spacious room, delicious and varied breakfast each morning, quiet neighborhood. The front desk staff (especially Victoria) were attentive and engaged - it felt like a friendly apartment building. Would definitely stay again.

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