Hotel berhampiran Creed Boutique New York, New York

The hotel is more like a hostel. Very small rooms small double bed or bunk beds because you will not fit two single beds in the room. Shower very good. No tea or coffee making facilities in the room. Yes tv. No breakfast included. You have to go to a nearby cafe to get a proper meal. You can get various coffee and tea bagels scones continental style breakfast in the bar area in the POD. For 4 nights accommodation only Thursday to Sunday cost app 1200.00 euro per room.

Hôtel abordable et bien situé, on est proche de tout à NYC. Points négatifs : chambre trop petite et toilettes trop rapprochés du lit. Le réceptionniste nous a demandé de payer une deuxième fois les taxes de séjour alors que c’était compris avec Trip. Sinon très bon séjour merci Pod 51 :)

I booked at Nap York Central park in June 2022 for September/October 2022. I chose the discounted flexible rate, as I didn’t see having to cancel or move my dates at all - my flight was paid for. Earlier this month my father suffered a stroke, was diagnosed with cancer, and was told he was in need of an operation on his heart. His quality of living went from active and healthy to in need of 24/7 care overnight. I contacted this property to see if even though the flexible option was non-refundable if there might be some leniency with this as I don’t see being able to travel in the near future, even at a partial refund (mostly for the $500 I already paid to be used for medical bills/needs). You cannot actually call or speak to anyone - they do not have phones. You can only communicate through a chat service. They don’t provide any details as to who you are talking to and my questions as to whether there is a management company I might reach out to were unanswered, and then I was just told ‘we don’t have phones’. After explaining my situation, they let me know they would not refund anything but would move the dates. According to my original booking, I would have six months to reschedule. Speaking to someone through the chat service, I was only given four months to reschedule and many dates blocked out and unavailable to me due to holidays. I pointed out that it was less time than my original booking stated and that went unaddressed, the person let me know that ‘my situation’ (my father possibly terminally ill) ‘was not their responsibility’ and they wouldn’t refund my payment or add any dates (which really would have just been giving me what I should have anyway, not exactly doing me any extra favors) and again - all questions as to whether there is an actual number or company to contact with questions was not provided. While I understand my original request for a refund was outside of the original terms, they don’t even offer the terms that are paid for and clearly stated. I’ve also worked at hotels and lodges in the past to know that they often make allowances for nonrefundable stays in cases of extreme circumstances. Booking.com reached out to try to negotiate and the only response they received was ‘no refund’. I’ve also had travel plans in the past change slightly and have been out money and have not asked for special accommodations or refunds from locations, but with the stress of my father’s health and rising costs, and so suddenly, I was looking for some empathy here. United Airlines is notorious for delayed customer service or non-negotiable refunds and I was able to explain my situation and received a full refund immediately. After some of the language used by whoever manages their chat service, I wouldn’t stay at this location at this point. I've attached some of the reviews on google, as well as management's insane responses (including taunting people about calling the police, or pointing out they don't speak English).

Had a brilliant experience here. For such an affordable stay the quality was excellent, the room was lovely, clean and cosy and the services offered were great - kitchen, lounge, computer/library area and laundry room. They also have activities like movie nights which is such a great bonus. The staff were extremely kind - especially Yari - who helped my friend and I when we missed our bus. We really felt taken care of. The location is also great and well connected with a subway station a few minutes away and it felt safe walking home at night. I couldn't believe we found this place and that it was as good as it seemed, especially for NYC! I would highly recommend staying here. Thank you so much to the staff who made our stay so enjoyable ❤

객실은 어플상의 사진과 동일합니다. 너무 좁지않고 넓고 테라스가 있어 쾌적합니다. 지하철역은 10분정도 걸어야합니다. 그런데 조식포함된 금액을 결제하고 왔는데 체크인할때 팬데믹으로 조식이 커피와 티만 된다고 하네요? 조식이 1인당 $14씩 2명이 3박해서 $84로 적지않은 금액입니다. 커피만 있다는 걸 예약시 기재해주셔야합니다. 호텔측은 대응이 없었고 다행히 트립닷컴에서 죄송하다고 트립코인으로 보상받았습니다.

No frills hotel. Convenient location, express bus service to midtown Manhattan across the street.

The place is affordable and convenient

Was unable to get early check in even though requested a few months back when initially booked. But that’s ok, they had a convenient luggage hold. And checkin at the ready time was very smooth! Biggest issue with this specific location, they have over 40 floors of rooms and only 2 elevators. It took forever to catch one anytime coming back to the room.

This hotel is in a great location for Willimasburg. Lots of great restaurants and stores you can walk to. The facilities are very nice, with a restaurant and roof top bar on location. The 10% offered for the roof top was questioned and I didinot receive it. The service at the roof top was sub-par. The bartenders were not that busy, but never looked up at you while waiting, they were not friendly at all. The beer my daughter got from the tap was not cold. The prices are hig. That said, I would recommend this hotel for anyone wanting to be in the heart of Williamsburg, and ok with the tiniest hotel room I've ever stayed in!

Luckily we booked this hotel as opposed to Hampton Inn. Our Uber sent us to the wrong hotel which is Hampton Inn, their customer service is extremely bad and they never even attempted to check my record to confirm my booking. Only at the end of the day, we realised the driver sent us to the wrong hotel. After comparing Hampton with Holiday Inn. I strongly recommend Holiday Inn. their customer service is wonderful.