Hotel 5 Bintang Terbaik di New York

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

This was my first stay at the Royalton. It is conveniently right down the street from our NYC office and my new ”go-to” hotel when I'm in town. The hotel is clean, has a great vibe, and I absolutely loved the room! Bed was comfortable and the bathroom had a large sink and a SOAKER TUB!! The rooftop bar has a great vibe and good food. The service at the rooftop was a little slow, but it was VERY BUSY! We felt the love and enjoyed it very much.

We chose the hotel for the second time this year, and it did not disappoint. We received the same attentiveness and carefree rest as the first time. Maintenance and renovation also took place in the time between the two occasions, which I can confirm, as we requested and received the same room both times, which we were pleased with. We almost came home, we felt at home. The staff is wonderful, conscientious, self-sacrificing. They are extremely attentive, we asked for and received a refrigerator and microwave. We love its location, its surroundings are calm, safe and spacious. Shopping and transportation options are easy to solve, with Hudson Jersey in the background it's beautiful. Thank you for letting us spend Christmas with you, we already want to go back! Grateful thanks!

Dengan penginapan di Four Seasons Hotel New York di New York (Manhattan), anda akan berada 4 minit berjalan kaki dari 5th Avenue dan 5 minit berjalan kaki dari Central Park. Hotel mesra keluarga ini berada 1.2 km dari Dewan Muzik Radio City dan 1.2 km dari Rockefeller Center.Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk sauna dan pusat kecergasan 24 jam. Ciri-ciri tambahan di hotel Art Deco ini termasuklah akses Internet wayarles (surcaj), perkhidmatan rencam dan penjagaan anak/bayi (surcaj).Puaskan selera anda untuk makan tengah hari atau sarapan lewat pagi di The Garden Restaurant, sebuah restoran yang pakar dalam masakan tempatan atau nikmati hidangan di dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan pesanan masak disediakan pada setiap hari dari 6:00 hingga 11:30 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi (surcaj), pusat perniagaan 24 jam dan perkhidmatan limousin/kereta bandar. Ada rancangan acara di New York? hotel ini mempunyai ruang berukuran 12120 kaki persegi (1126 meter persegi) yang terdiri daripada pusat persidangan dan bilik mesyuarat.Selesakan diri anda di salah satu daripada 368 bilik tamu yang dihias secara berasingan serta menampilkan bar mini dan Televisyen LED. Katil anda disediakan dengan gebar bulu kapas dan peralatan tempat tidur premium. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program digital disediakan untuk hiburan anda. Bilik mandi persendirian dilengkapkan dengan tab mandi rendaman dalam dan kelengkapan dandanan diri berjenama.

This hotel is the best in New York. We stayed for three night here. The staff were warm, very approachable and helpful. Our room was perfectly prepared, nicely decorated and very clean. The hotel location makes it easy to explore New York City.

During check in the asian young lady, she was not really polite, a bit rude, maybe it is normal in such a mass New York city, but for Intercontinental Hotel it shouldn’t be! She gave me handicap room, without any informing me! Later I had to wait 30 minutes in order to change it to another room. The new room window was broken, Room number 748, engineer came and could not fix, this took another 30-40 minutes. The bathroom I could find some blond hairs from previous tenants mostly, was not really clean. Price wise for such a service 500$ is too much, I would hardly pay even 200$ for such a services and conditions! I will not stay anymore in this hotel!

Pros: The hotel is in a good location it is right next to SoHo. The rooms are spacious and the bathrooms are huge compared to most in the city. Cons: I had to switch rooms - in the first room the deadbolt lock didn’t work as it was misaligned. I will admit the switching of rooms was very easy after maintenance said it couldn’t be fixed. It was just a little bit annoying since it was late. The second room had stains on the floor - not a huge deal, but it would have been nice if the carpet was deep cleaned. My main con at this hotel was the elevators. One of the elevators was sat at the lobby floor with the doors open so I went to walk. When walking in it the doors shut on me. They hit off my shoulders and hit my hand hurting me. I was initially in shock and felt like I was going to cry. Then I realized my thumb was in a lot of pain. Surely, no elevator should do this? Especially not a guest elevator! I took advil for the pain and went down to the reception and asked for ice. They were initially more interested in logging it for their record than getting me ice. No one asked if I was okay. At check out the lady just printed my invoice off she didn’t ask if I’d had a nice stay or mention the incident either. My thumb still has a lump on it that hurts if touched/ knocked and I now hate going in elevators!! I would maybe stay here in the future. However, I felt the situation wasn’t handled amazingly.

Very nice, upscale hotel. Good customer service, large and clean room. Great food at Temple Court. Only fault would be breakfast took a while to be served and I was the only one in the restaurant. But an overall Solid experience all around and I would definitely stay again.

The hotel in a good location, clean and tidy, the reception staff is very nice, highly recommend

Hi. Tateonna has been very helpful to us as she has had many difficulties in getting her medication in her home for a long time now so she will have her medication in case you have to take her home for the next two months to take care and I don’t think that would work because I know she would need a prescription