Hotel terbaik di Newbattle

We arrive late night, the receptionist did our check in then help us to order food from town cause kitchen was already closed. We had some drinks at the bar and the barman was friendly, we had a really good chat about the history of the hotel. Rooms are very comfortable, cozy and with a really.nice decoration. Our breakfast was so good, all the buffet fresh and the staff really helpful. Definitely we will come back.

The overall experience was alright but not highly satisfied. I chose the hotel because we hope to stay in the Mansion with long history and heritage that hopefully make our family journey more enjoyable. Before we go, I searched for the comment on websites and found some travellers give bad comments e.g. small bathroom with mold, dusty table and floor mat, etc. Thanks for providing these honest comment so I reduce my own expectation a little bit. When we enter the hotel room, warm welcome received from hotel staff. We arrived at 15pm and thought we can have some teatime in the hotel but sadly we were told teatime must be book 24hrs in advance. They can serve us scones and tea instead. Then we went to our the double bed room 14sq.m one and it does look small, especially the toilet is small like a hostel or affordable stay instead of a hotel room charging gbp170 a night which we have expected it should be more than that. The sink was so small, have to wash hands really carefully otherwise water will be spitted everywhere. The tea corner, the alarm, the window were dusty, The cup and spoon were not clean properly. Despite all these, The bed was fine and comfy. The hotel building itself is historical and beautiful, with multiple dining rooms serving lunch, tea, dinner. Bar service serving drinks, large library, board games available for kids, very spacious greenfield and beautiful rose garden. Morning breakfast 8-10am is a self-service one and the food were hot and fresh. In overall, the beautiful nature surrounded and the historical building itself make the whole experience happy, but the hotel service and hygiene level do recommend for improvement.

地址城牆旁

Nice staff and stylish room, breakfast is brilliant

Stayed at this hotel with my toddler while getting a new boiler. They have been so accommodating. Can’t recommend highly enough. Plus sides were dog friendly, last minute alterations, fast room service and pool for me and the toddler. Breakfast can be improved but it was okay.