Hotel berhampiran English Martyrs Church di Newcastle

The receptionist was very friendly and check-in was easy. The bed was really comfortable, the room was clean, had a hair dryer, a large mirror and a shower gel. Soundproofing was not great (we could hear everything that was going on on the corridor) but luckily other guests were not loud at night. The window blind was broken. Overall it was a good stay - a good location and a comfortable bed was all we needed.

Excellent value for money, cannot fault anything other then the Restaurant, very limited and expensive for what you get. Breakfast supposedly is Buffet, but less than 25 people it's just a bad deal you get a full English Breakfast which in my opinion is not value for money always ask at Reception before you pay as to what your going to get. Gary Lansing. Lovely Staff very professional and helpful

A friend who was also staying at the hotel had an accident away from the hotel. He tripped over a paving kerb cutting his head. The reception staff were very helpful in cleaning the cut and supplying plasters.

Fantastic location very close to the busy party and shopping street in Newcastle. Staff very friendly

Lovely hotel very close to the train station. The swimming pool, jacuzzi and steam room were very good. All the facilities were clean and of high standard. We didn't have breakfast there so can't commenet on the food.

Hotel is good location for trip to Metro Centre - approx 10 mins walk. Hotel is right next to TGI Fridays, and a wee local restaurant called the Skiff Inn. Would highly recommend the Skiff Inn - food is delicious. Hotel is within walking distance of Asda and Aldi (see photo) and other retainers within the retail park nearby. Staff were very helpful during our stay. Breakfast was good both mornings. Ice machine in lobby is fab if you want drinks/water in your room. Would definitely stay again.

Karen was so friendly and helpful at check in. The room was nice, clean and the bed was comfortable. It was a shame the perimeter outside the hotel was covered in litter. It would have been great to have a key to let myself in the front door after 10pm, rather than having to ring the bell but the key didn't allow for this as they said it hadn't been updated.

Fantastic stay at this hotel. Arrived at 1.30am with no problems checking in. Thought there would be some issues due to the time I arrived but zero problems at all. The hotel is just a 5 minute walk from train and bus station so the location is great. The metro is also very close to the hotel. Breakfast was very good and the staff were extremely friendly. I would have no hesitation staying at this hotel or recommending it to others.

在火車站街對麪，非常方便。房間約12-13平米。乾淨衛生。該有的功能都有了，有燙衣板，有mini bar。入住需要押金，信用卡100磅或者現金250磅。建築近150年歷史，入住期間兩部電梯都損壞了，拎着很重的東西爬上了5樓（在其他國家算是6樓）然後發現房卡無法開門，衹能再次下樓去前台重新做卡。性價比較高的選擇。紐卡斯爾是個小縣城大小的城市，住在這裏去其他地點其實都在15分鐘步行範圍內。

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.