County Hotel & County Aparthotel Newcastle

Ulasan County Hotel & County Aparthotel Newcastle

County Hotel & County Aparthotel Newcastle

Neville St, NE1 5DF Newcastle, United KingdomLihat Butiran Hotel
County Hotel & County Aparthotel Newcastle
County Hotel & County Aparthotel NewcastleCounty Hotel & County Aparthotel NewcastleCounty Hotel & County Aparthotel Newcastle
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Ulasan Tetamu

8.6/10
Very good
86 ulasan
Ulasan yang disahkan
Location9.4
Amenities7.9
Service8.4
Cleanliness8.7
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All reviews(86)
Positive reviews(83)
Reviews with photos/video(21)
Easy to get around(23)
Close to train station(23)
Convenient location(17)
Clean and tidy(16)
Great service(12)
Awesome stay(10)
Negative reviews(3)
Guest User
City Double Room
Daftar masuk pada Mei 2026
Couple
4 ulasan
8.5/10
Very good
Disiarkan pada 20 Jun 2026
I don't think there a better location if your coming to Newcastle on train. The hotel is just infront of the train station and metro. Lots of good food option everything is walkable from the hotel. Tidy rooms comfortable bed good price.
Guest User
Single City Room
Daftar masuk pada Mei 2026
Business traveler
1 ulasan
8.5/10
Very good
Disiarkan pada 27 Jun 2026
Very coean, perfect location, nice breakfast, friendly stuff. However, here is no air condition - which really made my stay non peasant
H the explorer
City Twin Room
Daftar masuk pada Mei 2026
Traveling with friends
1 ulasan
10/10
Outstanding
Disiarkan pada 21 Jun 2026
Ideal location right by the train station. Hotel room was lovely, beds comfortable, shower warm - large spacious room. Mini bar also. Hotel staff friendly breakfast was available at extra charge but did not have it. Would stay here again.
Guest User
Small Double Room
Daftar masuk pada Apr 2026
Couple
3 ulasan
9.0/10
Great
Disiarkan pada 24 Mei 2026
Small room but comfortable. No rubber edge on the bottom of the shower screen in our bathroom which means the floor got soaked when using it.
Guest User
Small Double Room
Daftar masuk pada Mac 2026
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 1 Jun 2026
Friendly and accommodating staff. Very clean room with great location by the station/town centre
IanBl
City Double Room
Daftar masuk pada Apr 2026
Couple
9 ulasan
9.5/10
Amazing
Disiarkan pada 14 Jul 2026
Great hotel fantasicbvar and redtaurant and kindly gave us a room upgrade on checking in.
Guest User
City Twin Room
Daftar masuk pada Ogo 2025
Traveling with friends
17 ulasan
6.0/10
Disiarkan pada 10 Okt 2025
The location is excellent, directly opposite Newcastle train station. The day before, I stayed at the Hampton next door. The price increased significantly the next day, so I moved to this one, which had a stable price. However, it was really bad, and I advise my fellow countrymen to be cautious about staying here. The room itself matched the merchant's photos. The bathroom was generally spacious, but there was a significant waste of space. It shouldn't have been designed like this after a renovation. I've never seen such a ridiculously designed sink; the faucet is too close to the basin, so simply washing your hands causes water to spill all over the floor. There's also no floor drain in the bathroom, so we had to cover the entire floor with towels. Also, a £50 deposit is required upon check-in, authorized via credit card. Other hotels usually release it immediately upon checkout. I specifically asked when checking out, and they said it would take 'a few days.' I don't understand why. I waited a week and it still wasn't refunded. After Ctrip customer service intervened, it was immediately refunded. Truly outrageous. Personally, I think as long as the Hampton by Hilton next door isn't more than 50% more expensive, I'd still recommend staying at the Hampton. It has better facilities, includes breakfast, and the service is better. Don't come here to be annoyed.
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Oriasotie Ujaddughe
Single City Room
Daftar masuk pada Jun 2026
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 16 Jul 2026
The hotel is very well located and has wonderful facilities
Guest User
Deluxe Twin Room, 2 Small Double Beds
Daftar masuk pada Jun 2025
Traveling with friends
13 ulasan
10/10
Outstanding
Disiarkan pada 23 Ogo 2025
Right across from the train station, literally a one-minute walk. It was incredibly convenient for our trips to Windermere Lake District, Durham, and Edinburgh. Plus, the train station has a supermarket for breakfast supplies.
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Guest User
Deluxe Double Room
Daftar masuk pada Jun 2025
Family
16 ulasan
9.0/10
Great
Disiarkan pada 16 Ogo 2025
The location is super convenient, right across from the train station. The hotel decor has a very British feel to it, and the rooms are on the smaller side. However, they charge a £50 deposit per night. Since it was charged to my credit card, it hasn't been refunded yet (it'll take at least a month to process).
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Guest User
Two-Bedroom Apartment-City
Daftar masuk pada Jun 2025
Family
30 ulasan
9.5/10
Amazing
Disiarkan pada 30 Ogo 2025
The room was very spacious, with two bedrooms, a kitchen, and a living room. It was clean and tidy, and the shower had good water pressure. The front desk staff were enthusiastic and helpful. It's only a 5-minute walk to the train station. However, the front desk didn't hand over my passport when I checked in, which caused some delays during check-out the next morning.
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OrbitSuitcase_23
Small Double Room
Daftar masuk pada Feb 2026
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 21 Mei 2026
Pleasant stay, easy to find right across the train station, quiet, no issues.
Guest User
Small Double Room
Daftar masuk pada Nov 2025
Business traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 13 Mac 2026
Was really great customer services. Works on that night. The manager was really friendly and professional
Anonymous User
City Double Room
Daftar masuk pada Sep 2025
Traveling with friends
1 ulasan
9.0/10
Great
Disiarkan pada 28 Okt 2025
From booking in to booking out everything was perfec to the staff behind counter to the staff in resturant ..only hiccup was beans and egg cold but rest was fine t
Guest User
Deluxe Double Room
Daftar masuk pada Sep 2025
Couple
1 ulasan
3.0/10
Disiarkan pada 24 Okt 2025
Where to start… if you are a masochist then you are in luck! Hard bed. Extortionate parking (20 a day). **** and alcohol fuelled neighbours wandering the streets, screaming and yelling, making sure you never enjoy more than an hours sleep and a bathroom that is so badly designed, you can’t have a bath or a shower! The scrambled eggs at breakfast are a solid, tasteless lump of yellowish matter. A true delight! To get into the car park we had to get the rough sleepers to move so we could drive down the access tunnel, which they were sleeping in. Nice guys and I was very uncomfortable having them pick up their belongings to allow me access. It felt very wrong. When we checked in we were told the car park is privately owned and despite the hotel advertising it at £10 per day, the charge is in fact, £20. Payable immediately. I’d rather that extra went to the guys in the tunnel. It was clear the front desk knew of the issues with false pricing online but don’t care. We went upstairs and found our deluxe room was anything but. The bath was so small, that as a 5 foot tall women, it was still too small for me! This did not prove to be an issue as the plug didn’t work and water just drained straight out. The shower is a fixed head, and was two foot above me. Designed for a man and of little practical use to me. I did ask for the plug to be fixed. It wasn’t! Could not wait to leave! Horrible experience around.