Hotel berhampiran Cục Thống Kê Tỉnh Khánh Hòa, Nha Trang

최고의호텔, 그리고 최고의 호텔보이, 행복했고 재방문의사 차고 넘칩니다 위치가 사기적으로좋고 호텔보이의 서비스정신이 지구상에서 가장 뛰어난 느낌을 받았습니다

Everything was fine. The staff were professional and all spoke English well. The room was well serviced and cleaning was checked periodically. The breakfast buffet was prepared nicely and was quite delicious. However, anyone traveling in Vietnam should consider bringing a water filter for the shower head. After just a few days mine was visibly filtering what looked like sand and rust. My experience with the hotel, the trip.com, and the Nah Trang was overall 'excellent'. Thank you Trip.com.

Отдыхала с дочкой в августе 2023. Очень удобное расположение отеля, все в пешей доступности. Завтраки хорошие, персонал очень отзывчивый. Не один раз обращалась на ресепшен с различными просьбами, вызвать такси до определенной точки или помочь положить деньги на телефон - никогда не оставят без внимания 🙏. Особенно хочется отметить работу русского менеджера Сергея Сергеевича. Можно обратиться с любым вопросом и пожеланием. Уборка в номере и смена полотенец каждый день.
 Мы праздновали там день рождения дочки и на завтраке нас поздравил персонал песней и красивым тортиком- очень трогательно 🥹.
 Отель однозначно рекомендую 👍🏻

Khách sạn gần trung tâm thành phố có nhiều tiện ích giúp ích tôi rất nhiều cho chuyến xông tác, tôi có thể đi bộ uống cà phê, đi bar, đi tắm biển. Nhân viên nhiệt tình giới thiệu tôi các dịch vụ của thành phố với giá cả hợp lý, phòng rất sạch được dọn hằng ngày, lễ tân 24h họ giúp tôi rất nhiều cho chuyến công tác này

Ia adalah yang terbaik. Ia tidak masuk akal bahawa anda boleh menginap di hotel seperti ini dengan harga sekitar 30,000 won. Kakitangan yang mesra boleh berkomunikasi dalam bahasa Inggeris Kolam renang Sarapan Kemudahan gimnasium yang sempurna Perkara yang paling penting ialah penghawa dingin (saya banyak memuat naik kerana ia sejuk) dan tekanan air yang baik.

hotel was nice. Located next to the sea. price for rooms was fair. Staff who is working there was very polite and friendly. Highly recommend. They provide free sauna and steam room for customers. We enjoyed a lot. Next time when I go to Vietnam, I’ll stay there again. Thank you Havana Hotel !

I liked this hotel. It actually has 5 star potential. However a few things need to be addressed. First may I say I found the staff to be kind and helpful. The room are nice for the price. However 2 things kind of upset me. The first thing is when something breaks you are told it will be fixed but days later it won't be. Even after asking 3 different times. Secondly, the maid. There were 2 of them and while one was perfectly fine the second one had an attitude as soon as the door opened. She would stare at me and start laughing. She'd start saying things in Vietnamese to he coworker and without knowing the language I knew she was degrading me. I don't know why but it was very obvious. I started to just take the water from her and tell her not to clean. She'd go through my trash in front of me and start showing things to the other maid and just start laughing. I travel a lot and this was a first for me. Lastly, I was there for 4 weeks. She left coffee 3 times. Shampoo and bath gel 3 times. All I 4 weeks. I don't know if she takes it home or if the hotel gives her a bonus to not leave it but that was her way of doing things. I always tip maids and I did the first couple of nights until I realized she wasn't leaving anything and I quit. I went out and bought shampoo and coffee as I could see I couldn't rely on her for anything. Her attitude alone cost the review 2 stars and if she keeps this up with other guests they need to look at making a change.

The best Hotel/Residence in Nha Trang. Located in the center of Nha Trang tourist area with an absolute fantastic seaview/seafront balcony. The hotel is well maintained, quiet, safe and the staffs are very friendly. The service is exceptional. On locations there is a seafood buffet restaurant which also serve breakfast buffet for hotel guest or resident, and a Highland coffee shop adjacent to the hotel. The infinity pool is stunning, and gym is also great. I live there for over 1 year and half and I was a returning customer from few years ago. If you want the best location, the best seaview/seafront don't hesitate to choose Citadines Bayfront, this is the ultimate place to experience Nha Trang without any doubt. 5 stars!

Khách sạn 4*, sạch đẹp, nhân viên thân thiện, sang trọng. Có bể bơi tầng thượng view biển Vị trí trung tâm, giá cả hợp lý Từ khách sạn đi bộ ra biển khoảng hơn 100 mét Bãi biển nha trang đẹp, sạch. Dịch vụ cũng chấp nhận được. Giá cả hợp lý, không có hiện tượng chặt chém Sẽ quay lại lần sau.

I recently had a stay at Hon Tam resort and I'm deeply dissatisfied with my experience. There were three main issues that left me highly disappointed: 1. Firstly, the resort is located on an island, and when I tried to arrange a boat trip myself, the security staff prevented the boat from docking and interrogated me about my whereabouts and activities. They even questioned why I would use outside services when staying at the resort. Initially, I thought it was a restrictive policy, but I agreed not to proceed to follow the resort's policy. However, when I wanted to pay the boat driver, the security staff still wouldn't allow the boat to approach for payment. After that, other resort staffs came and informed me that I can go and do what I want but I had to report and register my every move, as it was a resort regulation. This made me feel like I was in a military base rather than a relaxing resort. Despite receiving an apology from the resort management about the securiy guy's behavior, I still found the experience to be extremely unpleasant, especially for my mother who is over 60 years old and felt frightened. The resort's regulations regarding guest privacy and the intrusive nature of their inquiries were unreasonable and made me feel like I was under surveillance rather than enjoying a vacation. Beside that, the security guy treated me like a criminal than a customer. 2. Secondly, while my mother was sleeping, she was disturbed by some kind of animal, possibly a snake, crawling onto her, that made her couldn't sleep any more. I understand that the resort is surrounded by nature, and encountering snakes outside is somewhat expected. However, having a snake enter a closed room is completely unacceptable from a construction perspective. This incident raised concerns about the resort's standards and safety. 3. Thirdly, I observed a lack of consistency in the resort's management. I was informed that I could charge the mud bath service to my room and settle the payment upon check-out. However, when I went to purchase the mud bath ticket without cash, the staff refused to allow me to charge it to my room. I had to return to my room to retrieve cash before I could purchase the ticket. This was a significant waste of time. It's essential for the resort to ensure consistent information and management practices to provide a convenient and reliable experience for their guests. Despite these issues, I must commend the resort for its peaceful atmosphere, natural surroundings on the island, and the enthusiasm and helpfulness of the front desk, service, and electric vehicle staff. They were adorable and provided excellent support. Overall, this was an extremely disappointing experience. I had previously visited this resort and enjoyed its tranquility and natural beauty, which is why I brought my mother for a relaxing getaway. However, this time, I was truly let down by the service here. I had plans to recommend this place to my friends for their family s