The Anam Cam Ranh

It was a very satisfying resort. It was pretty, comfortable, and fun. And I was worried because we couldn't communicate Manager Min kindly taught me It was a much more enjoyable trip

Very good.

Staffs at colonial and kids club were great but at front was awful. The credit card I booked with wasn’t with me when checking in so I had to make payment the other credit card. Now trip.com charges me $1800 to the credit card used I booked and The anam charges me same amount to the credit card used when I checked in.

The resort was beautiful and the staffs were very friendly.

Positive clean beach and lovely property. Negative dirty and worn room and very rude front desk. 6th stay not worth 300usd a night

Hope the manager will see this comments below and improve the service of some staff. Globally speaking, the hotel has a fantastic view and very good taste of design. Every where you go, you will be amazed by the view. The breakfast is not rich, but it is very exquisite. The plate is exquisite, and the taste is good, which makes us very satisfied. What surprises me most is the service attitude of the employees here. I must say that most of the employees are friendly, and all the cleaning staff you meet on the road will take the initiative to say hello to you. However, the staff at the reception and the restaurant always have poker faces. They gathered at the reception desk to chat and turned a blind eye to the passing guests. An employee named Becky met us on the road and quickly turned around and pretended not to know us. The staff of the restaurant are very busy. You don't need to expect time to read the bill in the dim light, however you will be urged to sign quickly and leave. Also when you check out, it is difficult for you to expect Becky to ask how you feel. She just wants you to sign the bill quickly and leave. She always gives me a condescending attitude. I don't understand where her arrogance comes from. Generally speaking, the beautiful scenery, architectural design and food here are worth the price, but the supporting services can't keep up. Especially considering that there is no airport shuttle bus, and there is only one shuttle bus to the city every day, I think there can be other more cost-effective, especially service options.