Niagara Falls

Hotel berhampiran Roots, Niagara Falls

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Tapis mengikut:
Penarafan bintang hotel
Penapis Popular
Terbaik 4.5+Hebat 4.0+Bagus 3.5+Baik 3.0+

Hotel Popular berhampiran Roots

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Paling Popular
Harga Terendah
DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
DoubleTree Fallsview Resort & Spa by Hilton - Niagara FallsDoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
0.6km dari Roots
Our hotel is two short blocks from the brink of the Falls and features Frank Lloyd Wright-inspired timeless architecture. We offer a smart home base for exploring walkable neighborhoods like the Clifton Hill and Fallsview tourist districts. Our hotel soars 18 stories and most of our rooms offer views of the upper Niagara River and cityscape. Our top floors provide premium views of the American Falls.

PPengguna Tetamu 2023.08.04
Nice stay at the hotel. Good locations. Only drawback is that I had to pay for hotel parking. I have traveled the USA all this week & this was the only hotel where I had to pay parking for.
Sangat Baik
117 ulasan
4.3/5
Harga bermula
RM 534
satu malam
Semak Ketersediaan
Vittoria Hotel & Suites
Vittoria Hotel & SuitesVittoria Hotel & Suites
0.99km dari Roots
With a stay at Vittoria Hotel and Suites in Niagara Falls (Clifton Hill), you'll be within a 5-minute walk of Clifton Hill and Niagara SkyWheel. This hotel is 0.4 mi (0.6 km) from Casino Niagara and 0.4 mi (0.7 km) from Queen Victoria Park. Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby. At Vittoria Hotel and Suites, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

PPengguna Tetamu 2023.01.29
The Vittoria is perfectly situated in the melee of the Clifton Hill tourist district of the Falls. Everywhere is an easy walk. But despite the hubbub outside (a go-karting track is almost opposite!), it was quiet inside. My room was large and comfortable with a really nice bed, powerpoints within easy reach and a good sized bathroom. My only bugbear was the lack of tea bags in the room - not everyone drinks coffee - and powdered milk which seemed a bit cheap given the fancy coffee machine. While the room was very clean, the reception area could do with some love. Some of the communal furniture looked tatty and marked. Also the general vibe was a bit 1990s. The hotel is undergoing a refit so maybe this will improve. The construction work at the hotel was major - but also barely audible which was a relief. It was well communicated so I knew what to expect. The work did mean the restaurant and bar was closed, but there are so many options close by it wasn't a big deal.
Bagus
109 ulasan
4.1/5
Harga bermula
RM 519
satu malam
Semak Ketersediaan
Sterling Inn & Spa
Sterling Inn & SpaSterling Inn & Spa
1.03km dari Roots
Located in Niagara Falls (Clifton Hill), Sterling Inn & Spa - an Ontario's Finest Inn is a 3-minute walk from Clifton Hill and 9 minutes by foot from Casino Niagara. This upscale hotel is 0.6 mi (1 km) from Fallsview Indoor Waterpark and 0.7 mi (1.1 km) from Skylon Tower. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a sauna, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a fireplace in the lobby. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is included. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and LCD televisions. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

PPeter Noronha 2023.10.26
Stayed 1 night, good service, staff very friendly and makes you feel welcomed.
Sangat Baik
108 ulasan
4.5/5
Harga bermula
RM 682
satu malam
Semak Ketersediaan
Sheraton Fallsview Hotel
Sheraton Fallsview HotelSheraton Fallsview Hotel
1.18km dari Roots
With a stay at Sheraton Fallsview Hotel, you'll be centrally located in Niagara Falls, steps from Queen Victoria Park and Oakes Garden Theatre. This 4-star hotel is 0.3 mi (0.5 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and a water park (surcharge), a lucky night at the casino is the perfect end to the day. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle. Enjoy Italian cuisine at Massimo’s Italian, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. This hotel has 18 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 669 air-conditioned rooms featuring refrigerators. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

PPengguna Tetamu 2024.07.09
The location is very convenient, just a 3-minute walk to the falls. However, the guest service is average. There were some bugs in the room, and they said that this is normal in the summer. They arranged a new room for us, but they were unwilling to deliver the room key to our room. They claimed to be a 5-star luxury hotel, but the service was poor.
Sangat Baik
156 ulasan
4.3/5
Harga bermula
RM 630
satu malam
Semak Ketersediaan
Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel
Crowne Plaza Hotel-Niagara Falls/Falls View, an IHG HotelCrowne Plaza Hotel-Niagara Falls/Falls View, an IHG Hotel
1.3km dari Roots
When you stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel in Niagara Falls, you'll be in the business district, just steps from Oakes Garden Theatre and 3 minutes by foot from Queen Victoria Park. This casino hotel is 0.2 mi (0.4 km) from Fallsview Indoor Waterpark and 0.4 mi (0.6 km) from Casino Niagara. Relax at the full-service spa, where you can enjoy massages and facials. Gambling sorts can try their luck at the casino, while others may prefer a water park (surcharge) or a sauna. Additional features at this hotel include concierge services, an arcade/game room, and shopping on site. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle. Grab a bite to eat at The Rainbow Room, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Niagara Falls? This hotel has facilities measuring 7578 square feet (704 square meters), including conference space. Self parking (subject to charges) is available onsite. Stay in one of 234 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

BBrandi Clair 2023.08.23
The bathroom was a bit tight, but the building was constructed in 1929, so that can be understood. The bathroom could use a little updating, though, as the wallpaper is old and quite unattractive, and the three-tier shelf was missing one of the glass shelf pieces (and with a bathroom that small, you need all the space you can get!). Aside from that, the room was a decent size, and the pillows and mattress were extremely comfortable. We prefer scratchy towels, and the ones we had in our room were the most scratchy towels that we've ever received at a hotel, so that is a plus. Additionally, all of the staff were quite friendly, and the building/property were kept clean and tidy, even with as busy as it was when we stayed (during peak season). If you're looking to be near all of the hustle and bustle of Clifton Hill, and don't mind a healthy stroll to the Falls, the Crowne Plaza is a nice place to stay. Just be sure not to pass the entrance for the parking lot on Falls Avenue, as it looks just like the sidewalk, and not like a driveway (it's immediately past the small ”Crowne Plaza” sign)!
66 ulasan
3.7/5
Harga bermula
RM 538
satu malam
Semak Ketersediaan
White Oaks Conference & Resort Spa
White Oaks Conference & Resort SpaWhite Oaks Conference & Resort Spa
10.79km dari Roots
With a stay at White Oaks Resort & Spa in Niagara-on-the-Lake (Glendale), you'll be within a 10-minute drive of Clifton Hill and Brock University. This golf resort is 8 mi (12.9 km) from Fallsview Casino and 8.1 mi (13 km) from Fallsview Indoor Waterpark. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find indoor tennis courts, a health club, and an indoor pool. Additional features at this resort include wireless internet access (surcharge), concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge). Grab a bite at LIV, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11:00 AM for a fee. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 220 guestrooms featuring minibars and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

PPengguna Tetamu 2023.03.18
Rooms was big and spacious. Updated bathroom with standing shower. Clean and comfy. Location is great right outside (literally across) of the Niagara outlet collection. Parking on site is available for a fee of 15 CAD (2023)
Sangat Baik
105 ulasan
4.4/5
Harga bermula
RM 550
satu malam
Semak Ketersediaan
Holiday Inn Express Niagara-on-The-Lake
Holiday Inn Express Niagara-on-The-LakeHoliday Inn Express Niagara-on-The-Lake
10.86km dari Roots
Welcome to the Holiday Inn Express Niagara-on-the-Lake, conveniently located off Queen Elizabeth Way highway, and a short drive from Hamilton, Toronto & Buffalo with free on-site parking including an electric vehicle charging station for all registered guests.Start your day off right with our complimentary Express Start® hot breakfast bar and a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art Fitness Centre. We are pet friendly. The 24-hour Business Centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event spaces are available for groups of up to 100 people.Guests enjoy this Niagara-on-the-Lake hotel while they explore beautiful Ontario. The nearby Outlet Collection of Niagara Mall offers a premium shopping experience, while majestic Niagara Falls is located only a short drive away. Tour over 20 distinct wineries including the award-winning Inniskillin, Trius, Jackson Triggs, and Peller Estates. A stroll along Queen Street, in the historic district of Niagara-on-the-Lake, provides a unique cultural, shopping, and dining experience for all to enjoy. Earn IHG One Rewards Points when booking qualifying rates.

RR.A.U 2024.02.04
Hotel en perfectas condiciones, con mobiliario nuevo. La cama muy bien. Esta bien ubicado si se busca ir visitando los distintos centros de turismo de Niagara. El desayuno es florido en calidad, pero la limpieza es notable.
Sangat Baik
107 ulasan
4.5/5
Harga bermula
RM 598
satu malam
Semak Ketersediaan
Stone Mill Inn
Stone Mill InnStone Mill Inn
12.4km dari Roots
Located in St. Catharines (Merritton), Stone Mill Inn is within a 5-minute drive of The Pen Centre and Welland Canal Lock 7. This spa hotel is 2.6 mi (4.2 km) from Brock University and 2.8 mi (4.4 km) from FirstOntario Performing Arts Centre. Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and wedding services. Enjoy a satisfying meal at Johnny Rocco s Grill serving guests of Stone Mill Inn. Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include dry cleaning/laundry services and an elevator. Free self parking is available onsite. Make yourself at home in one of the 34 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Cemerlang
100 ulasan
4.7/5
Harga bermula
RM 598
satu malam
Semak Ketersediaan
Holiday Inn Express & Suites Welland
Holiday Inn Express & Suites WellandHoliday Inn Express & Suites Welland
13.71km dari Roots
Welcome to the 100% smoke-free, newer Holiday Inn Express and Suites Welland, nestled in the heart of the Niagara wine country, conveniently located at Hwy 406/Woodlawn, Welland. Free on-site parking for all registered guests. Start your day off right with our complimentary Express Start® hot breakfast bar, with a wide selection of popular items. Unwind and refresh in our indoor swimming pool or burn off those extra calories in the state-of-the-art Fitness Centre. The 24-hour Business Centre and free Wi-Fi will keep you connected to friends, family, and the office, while our on-site guest laundry facility will prove to be a welcomed feature for those who prefer to pack lightly. Flexible onsite meeting and event space, available for up to 50 people.Minutes from the majestic Niagara Falls, Shaw Festival Theatre, Fallsview Casino and the Welland Canal connecting Lake Ontario and Lake Erie. Welland presents a cherished past of over 140 years, known for the Niagara Cycling Tourism Centre, includes the Welland Canal Parkway Trail, or shopping at the Outlet Shopping Mall, offering a premium shopping experience. Take a tour of over 39 distinct, award-winning wineries. The hotel is within easy reach of over four international airports, Toronto YYZ, Hamilton YHM, Buffalo BUF and one regional Niagara airport.Earn IHG One Rewards Points when booking qualifying rates.

PPengguna Tetamu 2023.01.31
We loved our stay at Holiday Inn Express Welland. The hotel is new and very well equipped. So impressed with the accessibility of the pool. The rooms were clean, the staff was helpful and accommodating. Special thank you to Nathan for giving a warm, friendly and fast check in. Next time I'm in the region I definitely plan on staying here again.
Sangat Baik
106 ulasan
4.5/5
Harga bermula
RM 424
satu malam
Semak Ketersediaan
Hampton Inn by Hilton St. Catharines Niagara
Hampton Inn by Hilton St. Catharines NiagaraHampton Inn by Hilton St. Catharines Niagara
17.66km dari Roots
Welcome to the new Hampton Inn by Hilton St Catharines Niagara, centrally located within 10 minutes of Niagara Casinos, Niagara wine region and other top attractions. Our hotel offers convenient access to all major highways including QEW Highway and 406 Highway. For our avid shoppers, look no further than the new Outlet Collection of Niagara featuring some of the worlds’ top designers and stores. We are within walking distance to restaurants, Costco and Fairview Shopping Mall. Visiting families and teams love our proximity to the Meridian Centre, First Ontario Performing Arts Center and Seymour Hannah Sportsplex. Our St Catharines hotel is only 30 minutes from the Peace Bridge to USA and 60 minutes to Canada's largest city, Toronto. Our one bedroom suites are fresh and modern spaces with a microwave, mini-fridge, 42-inch HDTV, coffeemaker, and a work desk with ergonomic chair. Feel rested after a great night’s sleep on the clean and fresh Hampton bed®, and stay connected with free WiFi and plenty of device-charging spots. Start each day with a free hot breakfast. Grab a bite to eat in Perkins Family Restaurant. Our Suite Shop is always open for snacks and drinks, and there’s free coffee and tea service in the lobby. Refresh in our heated indoor pool or workout in our amazing state of the art Energy Fitness Centre, free for our guests to use. Don't forget to sign up for some of our fitness classes such as spinning and yoga. We also have a business center on site, open 24 hours for your convenience.

PPengguna Tetamu 2023.02.27
First a disclosure, as a couple we are both Marriott Lifetime Titanium -- thousands of stays at Marriott properties. Our stay here was a last minute decision and was one of the most pleasant, unexpected accomodations we could have had. From check-in through departure our expectations were exceeded. Well trained desk staff suitably dressed and delightful, fresh well maintained designed rooms with pristine bathroom (ZERO toiletries especially nice). What we once found standard at all levels of Marriott properties and now sadly failing more often than not makes us ready to stay at other chains. If we find more like this we will be more than pleased. When returning to the area we will definitely stay here again.
Sangat Baik
102 ulasan
4.5/5
Harga bermula
RM 567
satu malam
Semak Ketersediaan
Lihat semua Hotel berhampiran Roots

Pilihan Hotel Niagara Falls Yang Menarik untuk Anda

Pilih daripada senarai hotel terlaris bulan lalu
4.0/5
49 ulasan
The Oakes Hotel Overlooking the Falls
Niagara Falls | 0.24KM dari Roots
"Penginapan yang hebat!""Tuan rumah yang peramah"
Pilih tarikh untuk melihat harga
4.2/5
89 ulasan
Hilton Niagara Falls/ Fallsview Hotel and Suites
Niagara Falls | 0.2KM dari Roots
"Penginapan yang hebat!""Pemandangan baik"
Pilih tarikh untuk melihat harga
4.0/5
74 ulasan
Embassy Suites by Hilton Niagara Falls/ Fallsview
Niagara Falls | 0.33KM dari Roots
"Pemandangan baik""Penginapan yang hebat!"
Pilih tarikh untuk melihat harga
4.3/5
190 ulasan
Niagara Falls Marriott Fallsview Hotel & Spa
Niagara Falls | 0.42KM dari Roots
"Pemandangan baik""Penginapan yang hebat!"
Pilih tarikh untuk melihat harga
3.6/5
135 ulasan
Days Inn by Wyndham Fallsview
Niagara Falls | 0.41KM dari Roots
4.1/5
71 ulasan
Niagara Falls Marriott on The Falls
Niagara Falls | 0.56KM dari Roots
"Penginapan yang hebat!""Pemandangan baik"
Pilih tarikh untuk melihat harga
3.0/5
119 ulasan
Ramada by Wyndham Niagara Falls/Fallsview
Niagara Falls | 0.64KM dari Roots
3.4/5
107 ulasan
Quality Hotel Fallsview Cascade
Niagara Falls | 0.18KM dari Roots
4.2/5
129 ulasan
Radisson Hotel & Suites Fallsview
Niagara Falls | 0.46KM dari Roots
"Penginapan yang hebat!""Perkhidmatan yang baik"
Pilih tarikh untuk melihat harga
3.7/5
109 ulasan
Falls Lodge & Suites
Niagara Falls | 0.69KM dari Roots

Lihat ulasan pelancong lain tentang hotel di Niagara Falls

Semak ulasan daripada pelancong lain untuk membantu anda mencari penginapan yang sempurna
4.4/5
Sangat Baik
PPengguna Tetamu前台很熱情,房間很新很乾凈,進門曲折的走廊挺有意思,浴缸與洗手枱是開放式的,馬桶與淋浴間在一起,用起來比較方便。房間可以看到摩天輪但是看不到煙花,快到燃放時間跑到樓下停車場看。去坐摩天輪很方便走幾分鐘就到,再往下走到瀑布,周圍很多快餐小店吃飯很方便。下次可以再住這裏。
Courtyard Niagara Falls
Courtyard Niagara Falls
Niagara Falls
Harga satu malam bermula: MYR 630
4.3/5
Sangat Baik
PPengguna TetamuRoom’s clean with Marriott standards. The bed’s super comfy. Breakfast’s great. And staff keep refill the foods in the line. Nothing empty on the line. Staff at check-in counter’s friendly and very fast working.
Fairfield Niagara Falls, Canada
Fairfield Niagara Falls, Canada
Niagara Falls
Harga satu malam bermula: MYR 567
4.3/5
Sangat Baik
ZZashiLocation is close to center of Niagara Falls by just 10mins walking distance. The front counter staff was very nice and friendly. At the lobby there are complimentary coffee and tea and a free cookies when you check in. Room is clean n tidy with air condition. Parking is CAD20/day, so that you can park you car here and walk down to restaurants and the Falls. Overall, I will definitely come back for this hotel.
Country Inn & Suites by Radisson, Niagara Falls, on
Country Inn & Suites by Radisson, Niagara Falls, on
Niagara Falls
Harga satu malam bermula: MYR 332
3.9/5
ZZisuPerillaLokasinya hebat dan tempat letak kereta adalah percuma! Katilnya sangat selesa, dengan balkoni terbuka, dan bilik mandi lebih kecil sedikit, tetapi harganya sangat memuaskan
Holiday Inn Niagara Falls - by the Falls
Holiday Inn Niagara Falls - by the Falls
Niagara Falls
Harga satu malam bermula: MYR 567
3.9/5
RroiberadorThe location is perfect! There is no kettle for coffee, no slippers, no toothbrush and no bath tub. These are free items/things i get or have when I was travelling in China. It is quite normal to have a kettle for tea or coffee. I understand that there is no bath tub because I did not actually check the amenities when I booked it. I was at the 29th floor and my view was the city and not the falls but its ok because that is what I paid for. The best thing is if you go to the 25th floor you will have an amazing view of the Niagara Falls. I would still highly recommend this hotel for those who will go to Niagara Falls. Thank you Tower Hotel...
Tower Hotel at Fallsview
Tower Hotel at Fallsview
Niagara Falls
Harga satu malam bermula: MYR 453
3.9/5
PPengguna TetamuThe Hotel Location is good just opposite to Clifton hill Parking. Receptionist is good. For Facilities - I prefer the Washroom light Switch not include the ventilation fan as the noise too loud - The coffee machine not clean yet. I still see the previous coffee/tea bag inside the coffee machine
Howard Johnson Plaza by Wyndham by the Falls / Niagara Falls
Howard Johnson Plaza by Wyndham by the Falls / Niagara Falls
Niagara Falls
Harga satu malam bermula: MYR 348
3.6/5
PPengguna TetamuI was a tad decepted in the facilities available upon booking. When I looked through the pictures of the hotel it was shown and depicted as having a restaurant with great views of Niagara Falls. Hotel does not have this it's images from another place. Hotel was a decent price and quite clean. We got in at about 10pm and when we got to our room and my friend went to use the bathroom the door came off one hinge... did get it fixed the next day but reception did not answer the phone at all even in the after hours number. Breakfast was OK but the breakfast area is right next to the pool so you do get the chlorine smell. They did store our luggage but it wasn't very secure was just behind the desk where if anyone wanted to they could quite easily get to the bags. Otherwise most things were within a 10 minute walk hotel did have a lot of pamphlets available for local activities.
Clifton Victoria Inn at the Falls
Clifton Victoria Inn at the Falls
Niagara Falls
Harga satu malam bermula: MYR 345
3.1/5
PPengguna TetamuI booked a King-size bed suite for Labor Day weekend from here and then read so many negative comments about it (well I normally read the reviews before booking a stay but this time was a last minute booking and I found a good deal with only a couple suites left so I booked it right away), so I was worried. As many reviewers wrote the line to check-in was long (it was 3:45pm when we got there), yet there was a note saying they are currently updating the system/software, and the manager did come out and apologized for the wait by saying she was short of staff. Also, before Starbucks closed the staff made some ice capp (sample size) for the line. Both the manager came out addressing the wait and the coffee were nice gestures. Throughout the 20 mins wait I did see a few transaction problems with credit cards not going through and booking issues from specific booking sites. When it was our turn, the guy who served us did not greet us but only asked for my last name and then told me there was a parking fee and resort fee, and told me 2 times that there would be a $150 deposit, which I knew beforehand, and then asked me to sign. From the indifferent facial expression on the 3 check-in staff I could tell they had a long (and possibly rough) day enduring the frustration from the technical issues and customers who might have bias from reading negative reviews before coming. While I am a customer expecting good customer service, believing they should portrait the expected professionalism, that includes at least a decent greeting and smile which I can normally get from a cashier at a supermarket, I would lower my expectation this time to not let anything affect my mood with my loved one for this stay. Maybe I had expected worse, but honestly this was actually not bad at all. (On our way up we came across 2 cleaning ladies who greeted us with smiles) So we got a suite on the top floor - I must say it is super clean and pleasant! The toilet tank has a little leak to the bowl so there is a small ongoing water sound but that is the only imperfect thing inside the suite. I am very pleased with the room. I read before about someone drank the bottled water and got charged, there's actually a price tag/note on the bottle. So to be fair people need to read for what is communicated to you. To make the resort fee well spent I had a swim before it closed (although it is expensive to pay $20 for a swim and it is hard to agree with such ”resort fee”). Again, it was clean and pleasant. The water wasn't warm enough for small kids as I saw some could only stay for a few minutes then left, so it was good for real swimmers like us who could enjoy a small-kids-free swim time. Many booking sites said there is a sauna room but we couldn't find one, the staff at the reception said he didn't know there is one, and we caught another staff near the pool and asked and he said many years ago there was one but not anymore. The daily specials at the restaurant Don Cherry and the breakfast menu are costing nothing more than any other entry level restaurants/chain eateries nearby so I think it is good and convenient to just dine in downstairs, especially on rainy days. So I am writing this to provide a more balanced view. I believe many who think their expectations unmet would vent by writing a bad review, and I do believe bad experiences do happen, yet at the same time most won't care to share their experiences if things are fine and okay. For me, after reading so many negative comments I feel that I can give my honest review to show the other side of the coin - This is only fair for the hotel and the staff who did do a great job, like the staff, Eva, who cleaned our room, and those who stock the pool with clean towels and keep the area clean :-) (My deposit was clear upon check-out, unlike some reviewers wrote that they did not get back the money after a week) Read less
Ramada Plaza by Wyndham Niagara Falls
Ramada Plaza by Wyndham Niagara Falls
Niagara Falls
Harga satu malam bermula: MYR 266
1.9/5
PPengguna TetamuThe Hotel by far isn't wheelchair accessible we had a hell of time getting me in and out of the 2 sets of doors. I had asked before hand if the Hotel and room was wheelchair accessible. The elevator smelt musky. We booked for 3 nights. When we entered the room it also smelt musky, but we didn't think anything of it. The first room they put us in only 1 of the lamps worked out of 3. We The TV was snowy and we said something to the front desk and we were told that they've been having issues with the cable. The switches beside the bed only 1worked and they looked sunken into the wall. My wheelchair just barely fit through the door to the room. My husband and I woke up in the morning all congested. My husband noticed water damage in the corner by the ac. We told them at the front desk and they said someone would look at it. When we got back from the days outing, nothing was done. My husband went to the front desk to get our money back due to the fact that I'm allergic to mold. Cause we booked online they couldn't refund but switched us to a room with a jacuzzi tub in it. Low and behold the TV works perfectly. There wasn't enough towels for 2 people left in the room. Out of 2 ice machines only one worked but just barely. The restaurant didn't have any hours posted. We went to the pool, was very disappointed to find the hot tub gone. The pool looked like it hadn't been cleaned for awhile. There was no smell of chlorine the rope that was supposed to go across the middle of the pool was tied to the rail and the other end to the emergency ring. There was bits of pool noodles all over.
Travelodge by Wyndham Niagara Falls Lundys Lane
Travelodge by Wyndham Niagara Falls Lundys Lane
Niagara Falls
Harga satu malam bermula: MYR 246

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