Hotel berhampiran Hot Spring Shrine, Nikko

Room is huge compared to most Japanese hotel rooms. Modern styling, particularly loved the layout of the room. Tv was a great size and quality but disappointedly didn’t have any smart tv apps you can log into. It does have movie and other satellite channels. Bed was huge and super comfortable, 2 pillows on each side and a good weight duvet. We stayed for 2 nights and loved our stay.

I stayed here with my partner and two friends (in two rooms) for two nights while exploring the Nikko area. The rooms were a bit smaller than some other ryokans I have been to but perfectly comfortable and clean. There were also two outdoor baths and two indoor baths (male and female) which would switch at particular times to allow guests to enjoy all the baths available during their stay. The outdoor baths in particular allowed you to enjoy views of the river and hills while bathing during daylight hours.

The hotel is more like a museum :). You can admire every room and every thing :) You will see a table lamp at the reception, which has been standing there since 1907, in the lobby you will see photographs of people who stayed at this hotel - Indira Gandhi, Eleanor Roosevelt, Robert Koch, Edward Prince of Wales and many other. The restaurant has very beautiful dishes. And the table for dinner was set using 11 cutlery :) The staff is very attentive and polite. I would especially like to thank Sabita for her help. The room itself is fairly basic (but not modern) the beds are very comfortable and the bathroom has everything you need for a short stay. Rooms are not cleaned daily and towels are not changed unless specifically requested. The location of the hotel is very convenient, a three-minute walk from Nikko Park - UNESCO heritage. Currently, one wing of the hotel is being renovated.

大人7名で伺いました。 お天気は生憎でしたが、とても思い出に残る素晴らしい旅ができました。 送迎バスで11時前にホテル到着。 ご担当された方のお名前を失念してしまいましたが、ショートカットの素敵なスタッフの方、機敏なご対応ありがとうございました。 硫黄泉の温泉 お肌がスベスベになり湯温も丁度良く、 (この日は気温が12℃ぐらいの日でした) 洗い場は独立してパーティションで区切られ 水圧も良かったです。 朝夕食もお料理、サービス、雰囲気 全て大満足でした。 夕食は本日のフルコースでしたが どのお料理も地元の食材をふんだんに使用されていて、量も丁度よく 高齢の両親もしっかりと全て頂きました。 朝食もオムレツも勿論ですが 全てのお料理が美味しく 丁寧なサービスと 至れり尽せりでした。 中禅寺湖に面しているので きっとお天気の良い日は 更に美しい景色が見れると思います。 また、2階の宿泊者専用ラウンジも とっても素敵な空間です。 普段はほとんど口コミをしないのですが 楽しみにしていた家族旅行 様々なスタッフの方に おもてなしをされ、家族全員感激したので 口コミをせずにはいられませんでした。 また皆で訪れたいと心から思った 素敵なホテルでした。 ありがとうございました。

* 5 star service from Hitomi and make sure to upgrade to all you can eat dinner/breakfast dining option. Booked this hotel for a stay in Mid November and after getting off of train we caught the bus here a little after sundown. The autumn leaves are really outstanding-almost every picture is a gorgeous post card. Bus driver asked where we are headed to and told him ”Kinugawa Onsen Hotel” . Took around 10 min to arrive and we were dropped off in front of hotel parking lot. Waited in a short line to check in and front desk service referred us to ”HITOMI” her name on tag in hiragana characters. She whipped up 2 page map with room information, pertaining elevator diagram and hotel keys. Make sure to pay careful instructions about onsen and buffet times- free soft serve ice cream and snacks until 6pm in lobby/ free drinks, coffee, tea until 10pm. FYI- best soft serve in Japan Hokkaido milk...yummy!!! 5 golden stars to HITOMI- top notch and friendly service. She urged us to be aware of emergency exits on our floor. While you are dining they will bring out futons so when you return- soft futons are waiting for you! The room is a traditional tatami mat with table and cushions. It is welcoming with snacks, complementary bottled water and a hot tea station. Room safe in closet also included were yukata robes for him and her. Ugh, wonderful amenities, tooth brush, a few toiletries -worry free stay. After visiting the onsen - kind of stressful for a foreigner like me. Not used to being naked with other ladies but in reality I was invisible- no shame at all. We headed down to the all you can eat dinner. We had 90 min-more than enough time to eat from 7:30 to 9pm. The spread was adequate with dishes from Japan and a few we recognized. Tempura made to order, musubi bar, gelato station, bakery section, fruit bar, local dishes and drink machine both hot or cold more-more- more- too much to mention. Looked at all the diners like ravenous sharks. Lots of help staff taking away empty plates, chefs assistants re-filling the empty vessels with more foods. Orderly chaos in front of me and loving every succulent moment. I felt like Templeton in the Charlot's Web movie. Burp* UGH, rubbing my full belly and going for seconds and thirds. Repeating ” ah, ill have a year to diet” until we come back again. Super glad we upgraded to the all you can at buffet. Coming again in the morning-they open at 7am for breakfast. It ended up being a repeat but with Japanese breakfast foods too. We did an early checkout at 8am and paid our $2 onsen tax. They were nice enough to let us stay in the room until 10am if we promised to bring back both keys at that time- no issues there. First bus back to the train station arrives a little after 10 am and Hitomi came out to ask us to wait in lobby. Lobby had comfy seats and was warmer than outside. Hitomi soooo kind of her she told us the bus was here- wished her every success in life! Please -if you get a chance to

My wife and I booked the Nikko Station Hotel II for April 13 - 15 as a non refundable reservation. This week, the US State Dept issued a Level 4 warning for all US citizens to avoid international travel due to the COVID-19 pandemic. In spite of their normal policy, the Nikko Station Hotel II made an exception due to the COVID-19 pandemic and issued a full refund. We will reschedule our trip to Japan after the pandemic passes and WILL DEFINITELY rebook at the Nikko Station Hotel II, as they have shown excellent customer service in a difficult time!

We were hosted by an elderly couple, and his family members. They were super cute, friendly and polite. It's like their small family business, ground floor was a western restaurant, second floor onwards were all the guest rooms. They know a bit of English, so the communication wise no issue at all. What we love about this stay is that other than the room with gorgeous lake view, the host was super helpful to allow us to store our luggage with them even way before our check-in timing. Furthermore he even offer to send us to the laundry shop, when we just casually ask him about the laundry. What actually surprised me the most, was that he even FETCH us from the laundry shop after we were done. Will definitely come back to this place again if I'm in Nikko! Thumbs up! Super host!! 😁

Stayed 3 nights in small double room with attached bathroom Clean, comfortable and quiet if somewhat lacking in a friendly atmosphere. Close to the railway station and tourist information Centre. Note hotel is closed during the day and open at 3pm for check-in. You can leave bags in locker for 100 yen. Nice small onsen bath to relax after a day of sightseeing. Note the breakfast caters mainly to Japanese guests with no fresh food. I found it awful and resorted to the convenience store across the street.

Over expectation. I stay in dormitories type , budget concern but facilities is very good. I like on sen bath and beverage bar in the evening , really enjoy. This is smart hotel , QR code to communicate anything , self service. Will not fit to Anyone need operation care

Arrived at Hotel and parked the rental car in the car park for free. Staff were very efficient and check in was very quick. Japan is still very Covid conscious and masks are worn everywhere. We were advised that there were were facilities for making Tea/ coffee in the room and that we should take any provisions required (for free) from the table arranged in the lobby i.e. tea / coffee / toothbrushes..etc. Room was lovely and spacious with a comfortable bed and lovely en-suite- lovely deep bath (shower fixings would be low for taller individuals). They had an evening bar and Onsen (natural hot water spring separate for males and females). They had a restaurant that provided an extensive buffet menu for breakfast - very tasty, and they had a select menu for the evenings and what we tried was very tasty also. The staff in the Hotel and restaurant were most friendly and encouraged me when I attempted some Japanese words. A very lovely start to our holiday in Japan - Thank you for your hospitality, we would happily stay here again