Hotel berhampiran Tateiwa Promenade, Nikko

Room is huge compared to most Japanese hotel rooms. Modern styling, particularly loved the layout of the room. Tv was a great size and quality but disappointedly didn’t have any smart tv apps you can log into. It does have movie and other satellite channels. Bed was huge and super comfortable, 2 pillows on each side and a good weight duvet. We stayed for 2 nights and loved our stay.

The hotel is more like a museum :). You can admire every room and every thing :) You will see a table lamp at the reception, which has been standing there since 1907, in the lobby you will see photographs of people who stayed at this hotel - Indira Gandhi, Eleanor Roosevelt, Robert Koch, Edward Prince of Wales and many other. The restaurant has very beautiful dishes. And the table for dinner was set using 11 cutlery :) The staff is very attentive and polite. I would especially like to thank Sabita for her help. The room itself is fairly basic (but not modern) the beds are very comfortable and the bathroom has everything you need for a short stay. Rooms are not cleaned daily and towels are not changed unless specifically requested. The location of the hotel is very convenient, a three-minute walk from Nikko Park - UNESCO heritage. Currently, one wing of the hotel is being renovated.

大人7名で伺いました。 お天気は生憎でしたが、とても思い出に残る素晴らしい旅ができました。 送迎バスで11時前にホテル到着。 ご担当された方のお名前を失念してしまいましたが、ショートカットの素敵なスタッフの方、機敏なご対応ありがとうございました。 硫黄泉の温泉 お肌がスベスベになり湯温も丁度良く、 (この日は気温が12℃ぐらいの日でした) 洗い場は独立してパーティションで区切られ 水圧も良かったです。 朝夕食もお料理、サービス、雰囲気 全て大満足でした。 夕食は本日のフルコースでしたが どのお料理も地元の食材をふんだんに使用されていて、量も丁度よく 高齢の両親もしっかりと全て頂きました。 朝食もオムレツも勿論ですが 全てのお料理が美味しく 丁寧なサービスと 至れり尽せりでした。 中禅寺湖に面しているので きっとお天気の良い日は 更に美しい景色が見れると思います。 また、2階の宿泊者専用ラウンジも とっても素敵な空間です。 普段はほとんど口コミをしないのですが 楽しみにしていた家族旅行 様々なスタッフの方に おもてなしをされ、家族全員感激したので 口コミをせずにはいられませんでした。 また皆で訪れたいと心から思った 素敵なホテルでした。 ありがとうございました。

Over expectation. I stay in dormitories type , budget concern but facilities is very good. I like on sen bath and beverage bar in the evening , really enjoy. This is smart hotel , QR code to communicate anything , self service. Will not fit to Anyone need operation care

コロナ禍、本当に久々の外出ということもあり、少し高めでもと露天風呂付きのお部屋を予約しました。 露天風呂→こちらの温泉が皆さん良いということでしたのでお部屋の露天風呂にも当然温泉と思いましたが普通の水道水でした。残念…。勿論、網戸などない場所なのでバスタブは虫だらけでした。 ベッド→という名で掲載されていますが、お部屋の角が少し高くなっているところにせんべい布団が引いてあるだけです。硬すぎて身体が痛くて良く眠れませんでした。 寝具？シーツ？もお洗濯の生乾き臭で残念です。 コロナ禍で仕方ないとは思いますが、連泊してもタオルの交換があるくらいで、ベッドメイキングのし直しはなかったです。 お部屋はすごく寒かったです。 料理→季節や地元のものを期待していたのに、カニとエビばかり。カニは冷凍してあったものと想像します、ですので、変な硬さがあり身もほぐせず半分も食べずに諦めました。アレルギーの確認がないので、甲殻類アレルギーの方はお料理絶対確認したほうが良いと思います…。 食品テーブル調理用の燃料が小さくて、しゃぶしゃぶ、豚肉が出てきたのですが途中で火が消えて諦めました。あと5分くらい調理出来るサイズだとよいのでは？ 朝食は和風です。コロナ禍ということもあり、バイキングは難しいと思いますがせめて和朝食か洋朝食くらいは選べると良いのにと思います。 そして、フロントの男性スタッフがフロントらしくない所作と思いました。わたしたちの名前を予約リストから見つけられず、本当にうちで予約していますか？と聞かれました。女性は丁寧でした。 いうことで、コロナ禍なのでサービスが制限されるのは仕方ないと思いますが値段とサービス内容が合っていないと思いました。

I made the trek here from Tokyo on a Saturday for the Yunishikawa-onsen KAMAKURA Snow House Festival which is only held from Late January to Late Feb on Fri/Sat and Sundays. Tips for making the trek - pre book the Fast Tobu train! I neglected to do this and with the help of a lovely man at the train station I ended up taking 5 x local trains and an hour bus making the trip 5.5 hours long instead of 3. Now to the hotel. It’s in a great location, right next to the festival hub but a short walk to the main centre of town ( which is very tiny). I didn’t pre book dinner or breakfast but took some snacks with me, however on arrival they advised they offer guests free ramen from 9-10.30pm which was delicious! The onsen was a new experience for me and one that I enjoyed. They offer very very comfortable pyjamas for your use while there as well. I asked on check out if they sell these pyjamas but they don’t :( I would have bought them if they did as they were perfect! The rooms are a little dated but comfortable and clean. The lounge area is lovely, wooden fire, free coffee, tea and juices and a wine dispenser with a good range of wines which you can easily charge back to your room. It was so relaxing just sitting by the fire and enjoying the views. One night was plenty for me but if you are a hiker then maybe a longer stay would be preferred. Making the trek back was easy. The bus that leaves from outside the hotel is timed to arrive at the Yunishigawa Onsen station with 10 minutes spare before the train arrives. Then a quick 2.5hours on the direct train back to Tokyo. If you are looking for a little escape from the noise of Tokyo then this is a lovely location in winter epically when the festival is on.

Style. Simple clean modern design Setting. Japan countryside, off the beaten path near highway, good for short overnight stay if on a longer drive Explore. Farm park. Outdoor hot springs across street @ the hotel. Convenience store style snacks available in the lobby. There are no restaurants in the hotel. Basic amenities so no hair conditioner, no bathtub. Nice common area/lobby. Helpful English speaking staff (Ayumi Osawa) that was super responsive via email. Rooms. I had a small clean room facing the trees on the 3rd floor, was here after a red-eye flight so checked in at 11 am and checked out 3 hours later, was happy with the experience Food & drinks. Looked like there were some restaurants nearby. Best to have car to get around Prices. Good /great value at US$115 Rating. 4/5

酷暑の中の避暑で訪れました。大自然の中にある温泉ホテル。以前の建物を生かして運営をされています。日光から奥日光まではかなりの距離はありますが、なんといっても白濁の硫黄泉という素晴らしい温泉があるのでやはり価値がありますね。 確かに、温泉への動線がフロント前を通るので多少はばかられますがお互い様ということで。 またレストランはブッフェスタイルです。テーブルはお隣さんと近い感じはありました。ただ大人数やお子様連れには仕切られたお部屋もあったようでがちゃがちゃして落ち着かない。ということはなかったと感じました。 品数も飲み物も豊富にあり工夫を感じました。 朝食も十分でした。 湯ノ湖が眼前でハイキングには最高。自然が豊かで空気も美味しく、涼しい。やはり何度も訪れたくなります。

* 5 star service from Hitomi and make sure to upgrade to all you can eat dinner/breakfast dining option. Booked this hotel for a stay in Mid November and after getting off of train we caught the bus here a little after sundown. The autumn leaves are really outstanding-almost every picture is a gorgeous post card. Bus driver asked where we are headed to and told him ”Kinugawa Onsen Hotel” . Took around 10 min to arrive and we were dropped off in front of hotel parking lot. Waited in a short line to check in and front desk service referred us to ”HITOMI” her name on tag in hiragana characters. She whipped up 2 page map with room information, pertaining elevator diagram and hotel keys. Make sure to pay careful instructions about onsen and buffet times- free soft serve ice cream and snacks until 6pm in lobby/ free drinks, coffee, tea until 10pm. FYI- best soft serve in Japan Hokkaido milk...yummy!!! 5 golden stars to HITOMI- top notch and friendly service. She urged us to be aware of emergency exits on our floor. While you are dining they will bring out futons so when you return- soft futons are waiting for you! The room is a traditional tatami mat with table and cushions. It is welcoming with snacks, complementary bottled water and a hot tea station. Room safe in closet also included were yukata robes for him and her. Ugh, wonderful amenities, tooth brush, a few toiletries -worry free stay. After visiting the onsen - kind of stressful for a foreigner like me. Not used to being naked with other ladies but in reality I was invisible- no shame at all. We headed down to the all you can eat dinner. We had 90 min-more than enough time to eat from 7:30 to 9pm. The spread was adequate with dishes from Japan and a few we recognized. Tempura made to order, musubi bar, gelato station, bakery section, fruit bar, local dishes and drink machine both hot or cold more-more- more- too much to mention. Looked at all the diners like ravenous sharks. Lots of help staff taking away empty plates, chefs assistants re-filling the empty vessels with more foods. Orderly chaos in front of me and loving every succulent moment. I felt like Templeton in the Charlot's Web movie. Burp* UGH, rubbing my full belly and going for seconds and thirds. Repeating ” ah, ill have a year to diet” until we come back again. Super glad we upgraded to the all you can at buffet. Coming again in the morning-they open at 7am for breakfast. It ended up being a repeat but with Japanese breakfast foods too. We did an early checkout at 8am and paid our $2 onsen tax. They were nice enough to let us stay in the room until 10am if we promised to bring back both keys at that time- no issues there. First bus back to the train station arrives a little after 10 am and Hitomi came out to ask us to wait in lobby. Lobby had comfy seats and was warmer than outside. Hitomi soooo kind of her she told us the bus was here- wished her every success in life! Please -if you get a chance to

My wife and I booked the Nikko Station Hotel II for April 13 - 15 as a non refundable reservation. This week, the US State Dept issued a Level 4 warning for all US citizens to avoid international travel due to the COVID-19 pandemic. In spite of their normal policy, the Nikko Station Hotel II made an exception due to the COVID-19 pandemic and issued a full refund. We will reschedule our trip to Japan after the pandemic passes and WILL DEFINITELY rebook at the Nikko Station Hotel II, as they have shown excellent customer service in a difficult time!