China Forest Nanyuan Clouds Stream

We went to this lovely hotel in the ‘Cloud Forest’ directly after National Holiday with our family of 4 (2 toddlers) and my parents. We had two Songyuan rooms which were totally amazing. Stunning view of the trees and river and extremely spacious and thought out. In fact the entire resort is beautiful and our kids LOVED the golf cart rides to dinner. We got very unlucky with weather as it poured the two days we were there but we still managed the walk to Chiang Kai-sheks villa and water feature - which was beautiful and interesting. On a slightly different note, with a western perspective there were a couple areas for improvement. Ideally the restaurant menus could be translated to English and left in the rooms (it’s a nightmare trying to translate a menu, pick what to order with 2 hungry kids at a restaurant). Also, the playroom wasn’t a playroom while we were there which was a big disappointment since it was raining. Not as advertised - just carpet in a room (which the kids did still have fun running around on). Finally, a good hiking map of the area in the room would have been appreciated too.

Thank to the hotel management, upgraded us. The environment was great. Food a bit pricy. The hotel room was fabulous and clean. Hotel service excellent. Prior to your trip the hotel management will call up to inform about weather, arrange for transport to pick up from train station. The price for transport are reasonable. Driver Mr Dan has great driving skill, caring and friendly.

so good

Excellent location for biking & general countryside activities. Staff were attentive & could not do enough for you.

關於旅拍45分鐘（含3張精選照片）:因為是贈送項目，我們也就很隨性地拍，前後十分鐘不到出片三張，直接拿走。照片拍得挺好的，感覺今年給孩子拍寫真的錢都省了。 關於商量崗門票2張:酒店在景區內，管家介紹説有蔣宋別墅和其他的景點，我們嫌累沒去逛，喜歡的可以試試看。 關於首日minibar:送了水果，還有飲料（不過我們也沒喝），天氣熱還另外送了綠豆湯做飯後甜點，很貼心。 然後住的期間有接駁車可以來回接送，不過酒店本身環境很好，大多數時候我們更願意自己走走逛逛。 最後，管家宇傑真的很nice，基本上的一些入住要求都會滿足。 另外有個小驚喜，我們第二天早晨吃完早飯，在酒店裡看到了一直小松鼠，小朋友第一次看到小松鼠，高興得不得了。 以後有機會應該還會帶朋友一起來住，不錯，推薦！

衞生：乾淨整潔不踩坑 環境：環境很不錯，都是小獨棟，適合過來休閑度假，吸氧洗肺 餐食：餐廳餐食口味還可以，建議酒店用餐，提前訂好，附近沒外賣，也沒啥店，零食和酒最好也自己帶好 服務：管家宇傑很貼心，提前發了定位，幫忙預訂了餐食，預約接駁車時回覆也很及時，來的時候有迎賓小零食，走的時候還送了飲品 下回還會來

環境：心心念念樹屋酒店很久了，酒店位於雪竇山景區內，風景非常美，正好遇見山上下小雨，完全是雲霧森林的感覺。 設施：房間內設施齊全，訂的紫薇房型，兩個人住空間正好，有一個正對着樹林的飄窗可以坐着喝茶，很有意境，洗浴用品也很精緻，房間內第一迷你吧可以免費用，還有膠囊咖啡可以喝。 服務：管家宇傑的服務非常好， 提前很多天就跟我們聯繫了，整個度假區的工作人員服務態度都挺好的，可以聯繫管家在酒店內安排接駁車接送 ，入住第一天送了水果和紅豆湯，贊👍，酒店內有書吧，可以看書休息，免費贈送了兩杯拿鐵，在樹林裏喝咖啡的感覺真好。 用餐：聽説因為酒店在山上，食材是從山下送上來，早餐雖然是自助，但是品種不太多，口味無功無過吧。晚餐衹能選套餐，菜品不多，但口味還可以。 酒店旅拍：贈送了45分鐘旅拍服務，可以免費選3張照片，攝影師智樹的拍照技術太棒了，最後沒忍住額外付了費用多選了幾張。

無意中發現的理想型酒店，管家服務很貼心，酒店服務效率特別高，餐廳用餐體驗也很好。酒店在山上，環境很好，活動豐富，帶着孩子看書下棋森林徒步做手工，真是太開心了。房間也都很好，各種小驚喜，好滿意呀。

不能單獨看一個細節評論的酒店。非常特別的一次旅行體驗。首先我們選擇的酒店房型很適合我家小寶寶，因為房間裏意外有個滑梯。然後mini bar很精緻，冰箱裏的飲料都是我們習慣的。備品布草也是乾淨衞生，管家宇傑簡直是有求必應。孩子和大人都找到了自己放鬆的方式。書吧逗貓，旅拍風景，在餐廳的每一餐都感受了暖暖的關心。很喜歡這樣的感覺，不是豪華，就是愜意，已經安利了很多朋友，我自己也會再來！